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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.3 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 6th among Home Decor sites.
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Prompt and kept informed of progress thank you.
Only issue was FedEx had to contact me as address was incomplete on package (street address left off label)
Fantastic product, quality manufacture and fitted perfect
Hey Steven! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
User friendly website; easy to place an order. Works well on mobile n tablet too.
Hey Gaurav! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Steve! Thank you for your feedback! We’re so glad you love the custom options, found the ordering process simple, and found our pricing to be excellent. If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help!
So far website easy to use. Measured TV and have put in order. Look forward to seeing if product as good as their ordering.
2nd part to review. I have received the TV cover, it is excellent, stitching is first class, excellent quality zipper, fits like a glove. Highly recommend this company. The communication was constant and only took 2 to3 weeks from order to receiving product
Hey Tania! Thank you for sharing your experience! We’re glad to hear you found our website easy to use and that the ordering process was smooth. We’re confident the product will meet your expectations, and we can’t wait for you to see it in action. If you have any questions or need assistance in the meantime, feel free to reach out.
Covers are well made and nice quality. They arrived promptly and for a reasonable shipping cost. However, I think it totally misleading (if not illegal) to advertise 22% promo without clearly listing terms and conditions or noting the discount will only apply to some items. It reads 22% off sitewide - no reference to limitations! Same goes for signing up for the newsletters. Not impressed.
Hello Narelle, we apologize for the inconvenience. It is standard for discount offers to have applicable terms, which are outlined on the website's offer page. For your reference, here is the link: https://www.coversandall.com.au/flash-sale. We noticed that you purchased a standard size cover, which is not eligible for a discount. However, your feedback is valuable to us, and we will certainly consider it to improve the customer experience.
Quick simple delivery, product well made and suited to purpose.
Hey Andrew! Thank you for your feedback! We're delighted to hear that the delivery was quick and simple and that the product met your expectations. If you need any further assistance, feel free to reach out.
Craftsmanship good quality but disappointing covers don't fit
Hi Jane, we deeply regret the trouble caused to you. Your concern has been escalated to the team. Our team will connect with you at the earliest. Your patience is deeply appreciated.
A fast and efficient response, the free samples of fabric is a fantastic service
Hey Rebecca! Thank you for your feedback! We’re so glad to hear that the free fabric sample helped you make your decision. Providing our customers with tools to ensure confidence in their choice is important to us, and we’re thrilled it made a difference for you. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to serving you again in the future!
Quick and easy, great product which was hard to find elsewhere. Worked perfectly
Hey Helena! Thank you for your feedback! We’re glad to hear that the ordering process has been quick and easy for you. We’re also excited for your order to arrive in Australia and will make sure it gets to you as soon as possible. If you need any updates or assistance during the delivery, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
The customisation is great, very easy to customise on the website. My order came from India but postage was cheap & fast.
Hey Shane! Thank you for your feedback! We’re thrilled to hear you’re happy with the customization. If there’s anything else we can do to make your experience even better, let us know!
Lots of good aspects to your site, but do not need reminders when still thinking about a new purchase
Hey Carol! Thank you for sharing your thoughts with us! We’re glad to hear that you find many good aspects to our site—it’s always our aim to provide a seamless and enjoyable experience. We appreciate your feedback regarding reminders. We understand that it’s important to have time to consider a purchase without feeling rushed. If you’d prefer, we can adjust your preferences to such notifications in the future. Your input is invaluable to us as we continue to improve our services. Please don’t hesitate to reach out if there’s anything we can assist you with.
A vast range of options. Took a couple of shots to edit one measurement.
I needed to replace my original cover due to UV wear on the upper panel. The product was replaced which i am grateful for.
Hey Anthony! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great customer service prompt delivery and fits our outdoor tv perfectly
Hey Kate! Thank you for sharing your experience! We're delighted to hear that your TV cover fits perfectly and that you’re pleased with our customer service and prompt delivery. If you need assistance with anything else or have future orders, feel free to reach out. We’re always here to help!
Very easy to navigate your website and great offer with free shipping. Top quality cover.
Hey Rodney! We’re glad to hear you found our website easy to navigate and appreciated our free shipping offer! Your satisfaction means the world to us. If you need any assistance with your order or future purchases, don’t hesitate to reach out. We’re here to help!
Excellent product
Fit for purpose and aesthetically pleasing
Very happy
Hey Sandra! Thank you for your kind words! We’re thrilled to hear that the day bed cover not only fits perfectly but also meets your aesthetic expectations. We’re so happy you’re pleased with the product! If you need anything else or have further orders, feel free to reach out. We’re here to assist!
This is better than I was expected, excellent quality and looks great, perfect fit with my custom measurements, I recommend 100%, very happy.
Hey Ricardo! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered our second custom tv cover and both times the ordering process was so easy. The communication between the customer and company is amazing! The emails confirming measurements and checking measurements is so helpful. Both covers fit perfectly and the material used is nice and thick for the purpose. All seams, Velcro and zips are great quality. I hugely recommend this company. I'll be back when I need anything else from this awesome company.
Hey Vikki! Thank you so much for your feedback! We're delighted to hear that the TV covers fit perfectly and that the ordering process was easy. It's great to know that the measurement confirmations and materials met your expectations. We truly appreciate your recommendation and look forward to helping you again in the future!
The quality is great and the cover fits perfectly. We also have two young Beagles who would chew on any strings so love that this is elasticised and gives them nothing of interest. Colour is a great match with our outdoor area too.
Hey Rogo! Thank you for your fantastic feedback! We're so happy to hear that the cover fits perfectly and that the elasticized design keeps your Beagles away from it. It’s great to know the color complements your outdoor area as well. If you need anything else, feel free to reach out!
Easy ordering and clear instructions
Fabric is great quality and the finish as just as I hoped it would be.
Hey Steven! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, and we’re glad to hear that you were kept informed throughout the process. We truly apologize for the inconvenience caused by the incomplete address on the package. This is certainly not the experience we aim to provide, and we understand how frustrating it can be to deal with shipping issues.
We will certainly review our shipping procedures to ensure this doesn’t happen again in the future. Thank you for bringing this to our attention, and we appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to reach out.