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Covers & All Australia Reviews Summary
Covers & All Australia has a rating of 4.8 stars from 6,339 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All Australia most frequently mention good quality, customer service and fast delivery. Covers & All Australia ranks 5th among Home Decor sites.
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I was very skeptical of ordering online and receiving a well fitting/quality result. However, the ordering process and quality product I received is excellent! I am absolutely going to order more products from this organisation. Even my husband who was the biggest skeptic is so thrilled with what has arrived on the mail. Measurements are perfect and so well made.
We couldn't be happier with outcome of the quality of the covers for our outdoor cushion covers absolutely fantastic. Very happy customer. We had we looking for a long time to find a reasonable cost and this company was the best price & quality. Our outdoor lounge looks brand new again thank you
Very easy to use. Good prices. Custom covers arrived very promptly. Material is very good quality
I ordered new covers for my 4 piece outdoor setting which required 8 different covers. Some of 'my' measurements were questionable and they contacted me to re-measure & send some photos to ensure that I was getting what I needed, rather than just make covers they knew would be wrong. They could not have been more helpful and I am absolutely wrapped with the end result. My outdoor setting is like brand new again.
I am disappointed that my cover costed me $100+ yet to fill the thing with a filler I have been quoted $600+ and confirmed as such by your online Chat. This is a rip off!
Good communication to confirm design of custom cover. Very satisfied with product
Very happy with results, and pleased I got my dimensions right. Perfect fit!
Good service, company was in touch to check measure, fitted well, good quality fabric.
My experience was very good and the delivery was on time
The product seems high quality - we opted for the cover tuff and are very happy with the durability - it feels like a robust fabric. The only issue is around sizing. We have 2 chair covers and 1 sofa cover. The chairs are slightly too tight and the sofa is too loose.
Great product, great service, very helpful and fast delivery
Very friendly and helpful staff. Very happy with my cushion covers.
Third order and very impressed. Next will be side curtains for my boat. Just need to measure and order will be placed. Can't believe the quality for the price and the speed of delivery.
This is our second time using covers & more and have been extremely happy.
Positive
Product as expected
Happy with transaction
Thank you, very happy with my purchase. Item exactly as requested. Will recommend to others.
I was thrilled when I received my custom made cushion covers for our outdoor chairs - I haven't been able to find any round cushions and came across Covers & All who made them up for me - they fit perfectly over the old cushions. Very, very happy. Jules
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leslie, we want to sincerely apologize for the negative experience that you had with our customer service team. We understand that our team was not helpful in resolving your issue and didn’t provide the level of service that you’ve come to expect. We take great pride in giving our 100% every day to provide fast and friendly service to every customer, but in this instance, we failed. For that, we are extremely sorry.
The total cost of the insert is $321.96 which is including the GST. The price of $292.69 is exclusive of the GST. The total cost of the insert is not $600 but $321.96 + Shipping. We hope this clarifies.