Costa.co.uk

Went into Costa in Accrington which is local to where I work. I have to say it was in a very dirty and untidy condition, the tables were overflowing with used cups, plates etc. The staff were sitting around chatting and using their 'phones even though there was a long queue of people waiting to be served. There was only one member of staff serving, his name was Ellis and he was doing his best to serve people and to be fair to him he was very friendly and professional. I have been in Costas up and down the country and this was definitely the worst.