On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Costa.co.uk Reviews Summary
Costa Coffee is the UK's favorite coffee shop chain, offering a range of hot and cold drinks, food, and services. They have a loyalty program called Costa Club, which rewards customers with points for every purchase. Customers can also order online and collect their purchases in-store.
This summary is generated by AI, based on text from customer reviews
Went into Costa in Accrington which is local to where I work. I have to say it was in a very dirty and untidy condition, the tables were overflowing with used cups, plates etc. The staff were sitting around chatting and using their 'phones even though there was a long queue of people waiting to be served. There was only one member of staff serving, his name was Ellis and he was doing his best to serve people and to be fair to him he was very friendly and professional. I have been in Costas up and down the country and this was definitely the worst.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account