Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Cool Family Tee

Cool Family Tee

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cool Family Tee?
grey stargrey stargrey stargrey stargrey star

Cool Family Tee Reviews Summary

The company enjoys a mixed reputation, with several customers praising the quality of products, diverse designs, and competitive pricing. Many express satisfaction with timely deliveries and positive customer service experiences. However, a significant number of reviews highlight serious concerns regarding order fulfillment delays, unresponsive customer support, and difficulties with returns or exchanges. This inconsistency in service quality suggests a need for improvement in communication and support processes. Overall, while the company has a strong product offering, enhancing customer service could significantly bolster its reputation and customer loyalty.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Kristy W.
Unfollow Kristy W.
Share Review
Report Review

I have ordered from this website several times before and always got great quality products for amazing prices. I love doing business with them and will keep coming back for more purchases. Keep up the good work!

Date of experience: July 21, 2021
Massachusetts
1 review
0 helpful votes
Follow Sandy G.
Unfollow Sandy G.
Share Review
Report Review

Great quality shirts and very helpful and responsive customer service! I have purchased several products from this website and have no complaints whatsoever.

Date of experience: July 15, 2021
California
1 review
0 helpful votes
Follow Kendra A.
Unfollow Kendra A.
Share Review
Report Review

Fantastic designs, amazing products, excellent customer service and always received my shipment ahead of schedule. This website is my go-to for all apparel items.

Date of experience: July 12, 2021
California
1 review
0 helpful votes
Follow Bernice D.
Unfollow Bernice D.
Share Review
Report Review

I bought a birthday present for my friend and he absolutely loved it. Thank you so much for such a great quality product and quick delivery. Great job!

Date of experience: July 1, 2021
Kansas
1 review
0 helpful votes
Follow Janet F.
Unfollow Janet F.
Share Review
Report Review

Highly recommended.
June 29, 2021

Excellent customer service and all the items came quickly and turned out excellent. Will definitely order more in the future. Highly recommended.

Date of experience: June 28, 2021
Virginia
1 review
0 helpful votes
Follow Adrienne H.
Unfollow Adrienne H.
Share Review
Report Review

Always get tons of compliments whenever I wear the shirt that I purchased from this website. Great quality fabric, nice printing and held up well after several washes.

Date of experience: June 23, 2021
Maryland
1 review
0 helpful votes
Follow Angeline B.
Unfollow Angeline B.
Share Review
Report Review

Very helpful and courteous customer service. The shirt I received had an unwanted printing artifact and was replaced immediately with no cost. Impressive customer service.

Date of experience: June 18, 2021
Delaware
1 review
0 helpful votes
Follow Kayden E.
Unfollow Kayden E.
Share Review
Report Review

Fabric was super soft, fitting was good and customer service was exceptional. Can't wait to give the shirts to my brother. Thank you.

Date of experience: June 16, 2021
Pennsylvania
1 review
0 helpful votes
Follow Emily L.
Unfollow Emily L.
Share Review
Report Review

Ordering process was seamless, production was quick and I received my order within 10 days. Great company with very helpful and friendly staff.

Date of experience: June 14, 2021
Pennsylvania
1 review
0 helpful votes
Follow Roberta F.
Unfollow Roberta F.
Share Review
Report Review

Very quick shipping and I was kept updated until I got my shipment. The shirts I received were of great quality. Printing was outstanding as well and fitting was superb.

Date of experience: June 9, 2021
Pennsylvania
1 review
0 helpful votes
Follow Debbie J.
Unfollow Debbie J.
Share Review
Report Review

Ordering process was easy, beautiful designs, great quality shirts and arrived well ahead of schedule. Will definitely order again.

Date of experience: June 4, 2021
Texas
1 review
0 helpful votes
Follow Lucille R.
Unfollow Lucille R.
Share Review
Report Review

I received all my shirts super-fast and they were exactly what I wanted. Great customer service and reasonable prices. Will definitely use coolfamilytee again.

Date of experience: June 2, 2021
New York
1 review
0 helpful votes
Follow Kane L.
Unfollow Kane L.
Share Review
Report Review

My shirts came quickly and they were very nice! Great quality. Will definitely order more products in the future. Highly recommended.

Date of experience: May 28, 2021
Tennessee
1 review
0 helpful votes
Follow Jody H.
Unfollow Jody H.
Share Review
Report Review

I have been ordering from coolfamilytee for a while now. Have been pleased with everything I have ordered. Will continue to use them in the future.

Date of experience: May 26, 2021
North Carolina
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Share Review
Report Review

Awesome service!
May 25, 2021

Awesome service! I was running a tight deadline for all the shirts I ordered and the team at coolfamilytee delivered them to my doorstep with time to spare.

Date of experience: May 24, 2021
California
1 review
0 helpful votes
Follow Lena L.
Unfollow Lena L.
Share Review
Report Review

Great quality shirts! Arrived on time and were exactly as advertised. Great customer service as well. They kept me updated throughout the process.

Date of experience: May 20, 2021
New York
1 review
0 helpful votes
Follow Ryleigh A.
Unfollow Ryleigh A.
Share Review
Report Review

Easy to work with! Very fast customer service! We ordered shirts 7 days before our event and they were here on time! Highly appreciated.

Date of experience: May 17, 2021
New York
1 review
0 helpful votes
Follow Lucy X.
Unfollow Lucy X.
Share Review
Report Review

Loved the shirts I received from coolfamilytee. Quick turnaround and very beautiful designs. Held up nicely after several washes. Still getting compliments from others.

Date of experience: May 13, 2021
Florida
1 review
0 helpful votes
Follow Velma A.
Unfollow Velma A.
Share Review
Report Review

This is our third order with coolfamilytee and once again we are 100% satisfied with our purchases. Very responsive customer service, wonderful prices and excellent quality. Highly recommended.

Date of experience: May 10, 2021
North Carolina
1 review
0 helpful votes
Follow Arlene S.
Unfollow Arlene S.
Share Review
Report Review

User friendly website. They always sent constant order updates which was great. The process was simple and the customer service was great! I would definitely order from coolfamilytee again!

Date of experience: May 6, 2021