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ConsumerLab.com provides independent test results, reviews, ratings and comparisons of vitamins, supplements, herb and nutrition products to consumers and healthcare providers.


consumerlab.com
Founded in 1999
Vernon, NJ, United States
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ConsumerLab.com Reviews Summary

ConsumerLab enjoys a strong reputation among its users, who appreciate the unbiased, detailed information it provides on supplements and health products. Customers frequently highlight the site’s thorough research and reliable testing, which empowers them to make informed decisions about their health. However, some users express frustration with the frequency of email updates and recent login issues related to cookie settings. Additionally, there are requests for broader product reviews, particularly from popular retailers. Overall, while the service is highly valued for its quality and reliability, there are areas for improvement in user experience and communication.

This summary is generated by AI, based on text from customer reviews

service
20
value
31
shipping
6
returns
6
quality
26

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
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Peace of mind
March 31, 2020

I've had a subscription to Consumer Labs for several years, and will continue to do so.

When checking a new supplement or vitamin, or trying to gauge the effectiveness of an over the counter pill as a preventative measure, there's just too much information, and misinformation out there.
I turn to ConsumerLabs for truthful information and peace of mind

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Eileen! Thanks for your review

Washington
1 review
28 helpful votes
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After being a member of Consumerlab for years I'm highly disappointed. They are moderating their posts even when links to NIH articles are included. So why comment? I'm thinking of unsubscribing...

ConsumerLab.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 31, 2020
Michigan
1 review
0 helpful votes
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Reliable source!
March 31, 2020

As a retired nurse and energy medicine practitioner I love having a source I can rely on to cut through the advertising hype and actually test products. Wouldn't be without it! 1

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Pam!

Florida
1 review
1 helpful vote
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Good resource
March 31, 2020

ConsumerLab is a good resource to have. There is a lot of good information but I wish it was more affordable. I don't feel I get to use it enough for what I pay...

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Deborah. Thanks for letting us know.

Virginia
1 review
0 helpful votes
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Good Information
March 31, 2020

Many topics to choose from that allows me to find the best value in nutritional supplements. In-depth studies and results charts make my job easier to research a particular topic. Overall, very satisfied with my subscription.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Tom. We're glad that you appreciate our work.

Missouri
1 review
0 helpful votes
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Consumer Lab Review 3-31-20
March 31, 2020

I love the website. The information has been very helpful in making my supplement decisions. I would prefer fewer emails. No more than 1 per week.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thanks for letting us know, Sandy. That's exactly why we are here.

Nebraska
1 review
0 helpful votes
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Superb
March 31, 2020

The only site where we get the answers to all of our questions about supplements. You can't trust any of these manufacturers claims until it's been tested by ConsumerLab.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Tom. Thanks for letting us know.

Texas
3 reviews
0 helpful votes
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Best vitamin info
March 31, 2020

When I need to find information on the vitamin supplements I use on a daily bases, I aways go to ConsumerLab.com

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Glen!

New York
1 review
0 helpful votes
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Generally, I'm very happy with ConsumerLab, however, often, there's more data than I can absorb but all the data that's provided makes a good reference when needed, plus there are some vitamin supplement suppliers that are not represented.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Henry! Thanks for your review. You can always feel free to shoot us suggestions for more products

Wisconsin
1 review
0 helpful votes
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There is so much hokum out there. When I need information, even though I search. Edu sites and other science based sites, I always always check ConsumerLab. They have the latest unbiased information. Love you guys.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

Texas
1 review
0 helpful votes
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My Go-To Resource
March 31, 2020

Each time I need to order supplements, I do my primary research on ConsumerLabs before purchasing. In this fast-paced world, it is important to do research every time as often supplement companies change their formulas and/resources. Being a member here gives me the information I need before buying. Thank you!

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you, SB. We're glad that you are enjoying CL!

North Carolina
1 review
7 helpful votes
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I've always been health conscious and believed in the power of food and nutrition rather than medicine to prevent and cure all manner of health problems. There's lot of free advice on the web about nutrition but so much of it is filled with hype. ConsumerLab offers research based evidence that is compelling, and it's my first choice of sources to turn to when I have a question about something. The weekly updates also pique my interest as to the latest offerings, and I find them helpful too.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Glenn. Thanks for letting us know.

Georgia
1 review
0 helpful votes
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Consumer Lab impressions
March 31, 2020

Always find the reviews well written, apparently without prejudice, and often of value/pertinence

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Dave!

Wyoming
1 review
0 helpful votes
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Great information
March 31, 2020

I use your website to buy the best vitamins and health supplements as possible - my only complaint would be review of more products.

Date of experience: March 31, 2020
Maryland
1 review
0 helpful votes
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Trusted Source
March 31, 2020

Been a member for years, their service is good, fast, relevant and timely.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Steve. Thanks for letting us know.

Germany
1 review
29 helpful votes
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I've emailed them twice regarding my decision to cancel my membership within the first month of subscription. The reason is none of the supplements I use have been tested by them. There is simply no point for me to continue the subscription. It's been several weeks since I repeatedly emailed them. Unfortunately, they haven't replied to my e-mails. There is no way to cancel your membership on the website. They are not holding their promise. Do NOT submit your credit card info to this website! It looks like I'll have to start a dispute process with my bank.

ConsumerLab.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 24, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Hi Mevlut - As you know, we fully refunded you on March 25th, the day after we received your message of March 24th. Unfortunately, we were transitioning our staff locations due to COVID-19 on March 13 when you sent your original message and it was missed. Normally, refunds are issued the day received or within one business day, and they can be emailed or called-in.

District of Columbia
5 reviews
40 helpful votes
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Consumer Lab
April 3, 2020

I found consumer lab to be very boring in an informative and so I cancelled. Representative told me that I would have to be charged $30 for the first report it only got back $14 and change for canceling after 5 months which is ridiculous

Consumer lab AKA dr. Cooperman is not very reputable and I would not suggest you join consumerlab anytime soon

Date of experience: March 3, 2020
Texas
2 reviews
3 helpful votes
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I am a nurse practitioner in primary care and I regularly use and recommend this website to my patients who are interested in supplements. I find the site to be reputable and reliable. It's also recommended to consumers in a 2004 NIH article: https://www.ncbi.nlm.nih.gov/pmc/articles/PMC*******/

Date of experience: January 10, 2020
Tod C. — ConsumerLab.com Rep
over a year old

We're glad to hear that ConsumerLab.com is helpful to you and your patients, Pamela. Thank you for spreading the word!

Texas
1 review
0 helpful votes
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Love This!
January 3, 2020

I've been using Consumer Lab for about a year now! I rely on them to provide information on my supplements! I always check with them before getting new or different supplements. My supplements have changed and I feel a difference!

Date of experience: January 2, 2020
Tod C. — ConsumerLab.com Rep
over a year old

Thank you for letting us know, Judy. It’s always nice to hear how our information is helping our members.

Arizona
1 review
3 helpful votes
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Consumerlabs.com ROCKS!
July 23, 2019

The information is extensive but presented in a readable fashion for one who is not a lab tech. I have learned so much from your valuable research; thank you. It sure helps one evaluate suitable products etc. My friend and I shared the cost - we both got so much out of your valuable reports. I heard about your company through listening to ZORBA PASTOR ON YOUR HEALTH podcasts!

Date of experience: July 19, 2019