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CompressionStockings Reviews Summary
The company has garnered a mixed reputation, with several customers praising the quality and affordability of their compression stockings, as well as the user-friendly website and fast shipping. However, significant concerns have emerged regarding customer service, particularly with delayed shipments, unresponsive communication, and difficulties in processing returns. Many customers expressed frustration over the lack of live support and unresolved refund requests. Overall, while the product offerings are well-received, the company's customer service approach requires substantial improvement to enhance customer satisfaction and trust.
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Competitive price, fast shipping (really fast... I got my stockings 2 days after I placed the order and I didnt even pay for expedited shipping!) and they answered all of my questions about the stockings, the person on the phone was very patient! Fast and easy purchase. I will be buying my next pair through them again. Recommended!
STAY AWAY. Delivery took much longer than expected being they are on the east coast and I'm on the east coast. Ordering was easy, but trying to get a tracking number for the shipment was impossible. I called customer service twice. Each time got a different reason as to why it hadn't shipped.
The first person there told me it was because I ordered Juzo knee highs with silicone band. She claimed they come without the band and it takes time to sew in the silicone band. I never heard of anything so rediculous and should have canceled.
When the shipment never arrived and my email requests for a tracking number were ignored. I called customer service again and spoke to a rude man, Brian told me the order would have shipped, had I not ordered the bottle of liquid stocking detergent. ( So the 1st delay was because they had to sew the silicone bands on and now I guess they need time to mix and bottle a batch of detergent.;)
The stockings are not holding up well. With less than two months of alternating use and using the detergent they recommended and supplied. The stockings aren't compressing and one has a small hole.
We have been using the same Juzo silicone band model stocking for years obtained from our health care provider and then via the Internet. They come from Juzo with the silicone band and have consistently provided the correct compression and held up well.
Makes me wonder if compressionstockings.com is selling old expired stockings. Or are they putting together something cheaply and using the Juzo name?
I emailed compressionstockings.com seeking replacement or refund. I'll post an update.
From the business
Web provider of Sigvaris, Jobst, Juzo, Medi compression stockings & socks, & support hosiery to treat tired achy legs, varicose veins, swelling, lymphedema.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members