Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Collections Etc.

Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Collections Etc.?
grey stargrey stargrey stargrey stargrey star

Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
This company does not typically respond to reviews

Instant Feedback

415,335 reviews

We monitor reviews for authenticity

Rosa E.
2 reviews
0 helpful votes
Follow Rosa E.
Unfollow Rosa E.
Share Review
Report Review

I tried to place an order for various garage door magnets and the process turned me back three times indicating that to ship to my home address I had to choose non-continental, then that I had to choose standard shipping, and last, that I had to choose express shipping.

I decided to make a phone call and the person who attended me told me that you could not ship one of the items to Puerto Rico.

So, why does the system did not indicate this?

Besides, when I called, I was hoping to place the order by phone but that was not the case.

Date of experience: November 14, 2019
William H.
2 reviews
0 helpful votes
Follow William H.
Unfollow William H.
Share Review
Report Review

Just always happy ordering from here!
November 14, 2019

Just always happy ordering from here!

Date of experience: November 14, 2019
Gail L.
0 reviews
0 helpful votes
Follow Gail L.
Unfollow Gail L.
Share Review
Report Review

Love my Christmas curtains
November 14, 2019

Love my Christmas curtains.

Date of experience: November 14, 2019
Judith S.
0 reviews
0 helpful votes
Follow Judith S.
Unfollow Judith S.
Share Review
Report Review

Collections always offers unique products not seen elsewhere for a very attractive price.

Date of experience: November 14, 2019
Delene B.
0 reviews
0 helpful votes
Follow Delene B.
Unfollow Delene B.
Share Review
Report Review

I bought these for Christmas presents
November 14, 2019

I bought these for Christmas presents.

Date of experience: November 14, 2019
Raymond G.
0 reviews
0 helpful votes
Follow Raymond G.
Unfollow Raymond G.
Share Review
Report Review

They have soom really neat iitens
November 14, 2019

They have soom really neat iitens.

Date of experience: November 13, 2019
Alayne C.
0 reviews
0 helpful votes
Follow Alayne C.
Unfollow Alayne C.
Share Review
Report Review

As I said the nail set had no directions, and no power when I put in batteries.

The electric shelf never said it couldn't be used with safety plugs and close to the electric panel.
So far every thing else is o k.

Date of experience: November 13, 2019
Teresa M.
0 reviews
0 helpful votes
Follow Teresa M.
Unfollow Teresa M.
Share Review
Report Review

Products exactly as shown in catalog
November 14, 2019

Products exactly as shown in catalog. I'm completely satisfied with the products.

Date of experience: November 13, 2019
Susan W.
2 reviews
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

We ordered chair covers which were 3 times to big
November 14, 2019

We ordered chair covers which were 3 times to big. I returned them and called 10 later to inquire about my refund.
Today I received notification that my refund is being processed.

Date of experience: November 13, 2019
Jane C.
0 reviews
0 helpful votes
Follow Jane C.
Unfollow Jane C.
Share Review
Report Review

Item had sold out by the time I made the decision to purchase. I was very happy to see it in stock again and immediately purchased! It was a home run with free shipping!

Date of experience: November 13, 2019
Andrea H.
1 review
0 helpful votes
Follow Andrea H.
Unfollow Andrea H.
Share Review
Report Review

It said I was to get 10% off, but they did not do it?! Otherwise, it was ok. When I received my order, one item was missing, so had to call and re-order. Never did get the discount they advertised.

Date of experience: November 13, 2019
lisa u.
0 reviews
0 helpful votes
Follow lisa u.
Unfollow lisa u.
Share Review
Report Review

Order for my niece who loves cats
November 14, 2019

Order for my niece who loves cats. The quality is good and the price is excellent.

Date of experience: November 13, 2019
Mary T.
0 reviews
0 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

Easy to search for products
November 14, 2019

Easy to search for products

Date of experience: November 13, 2019
Derella L.
1 review
0 helpful votes
Follow Derella L.
Unfollow Derella L.
Share Review
Report Review

I returned three of my items and I still have not seen my refund.

Date of experience: November 13, 2019
neysa s.
0 reviews
0 helpful votes
Follow neysa s.
Unfollow neysa s.
Share Review
Report Review

I accidentally ordered two of the same item and found the return procedure very easy and simple. Easy to locate items using catalogue numbers, easy to order, easy to check out.

Date of experience: November 13, 2019
Susan R.
1 review
0 helpful votes
Follow Susan R.
Unfollow Susan R.
Share Review
Report Review

The wrapping paper holder was flimsy
November 14, 2019

The wrapping paper holder was flimsy

Date of experience: November 13, 2019
Jeff W.
8 reviews
0 helpful votes
Follow Jeff W.
Unfollow Jeff W.
Share Review
Report Review

Website was easy to use
November 14, 2019

Website was easy to use
I am upset with the website. I tried to use it to get a Return Label and it flashed off after I requested it. I called the Customer Service person and she told me I would receive it within 24 hours. I did not receive it and it has been several days. So now I am going to have to make up one myself and make a trip to the Post Offfice. The reason I was returning half of my orders was that the item was a men's pajama bottom. My husband wore one pair and hated them. They had no pockets, and no fly and were cut short in the crotch. I will never order anything else because of quality and service I got in the return. The pair my husband wore, will be be given to Goodwill

Date of experience: November 13, 2019
richard s.
1 review
0 helpful votes
Follow richard s.
Unfollow richard s.
Share Review
Report Review

None
November 14, 2019

None

Date of experience: November 13, 2019
tammy p.
0 reviews
0 helpful votes
Follow tammy p.
Unfollow tammy p.
Share Review
Report Review

Great place
November 14, 2019

Great place

Date of experience: November 13, 2019
JOAN O.
1 review
0 helpful votes
Follow JOAN O.
Unfollow JOAN O.
Share Review
Report Review

The price was right
November 14, 2019

The price was right

Date of experience: November 13, 2019

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
See all photos