Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.
We monitor reviews for authenticity
I wrote a detailed email stating the issues that I had with the glass ball products because of the extremely large box which was UNSEALED. I did not receive a reply. Yes, the box was not taped closed. Our mailman found other mail in the box. Luckily, all of my items were there. The lights in the glass balls are only at the bottom most likely from rattling around in the open box. I was also disappointed that the design was not all the way around the ball which defeats the purpose of showing them from all sides. The poinsettia ball was rolling around within its small box too.? Poor packaging? I am not happy about not getting a reply, advice on rectifying the issues.
Easy to use. I entered the Item # and then used the Promo Code for free shipping
I ordered two items as gifts for a loved one's birthday, and mistakenly put MY name and address as the recipient (it was late at night). I called the very next morning, less than ten hours later, and asked that they please change the address so that I'm not late for her birthday and also so that I don't have to pay for shipping twice. They flat out refused, saying that it was already in the warehouse (whatever that means). Ok, fine, so then why did the items not ship out for another three whole days after my phone call? I believe they were just too lazy to find my order and change the address. I do not believe that the items were already packaged up for sending a mere ten hours after my late night order, when they didn't even ship for several days after my request to change the address. Disappointed in customer service, but the products I ordered were liked very much.
Lots of beautiful and useful, and needed products, easy to order and to receive.
You need to be clear about codes...this one was hard to see at the very top of the screen...off the face of the computer.
Thousands of items to shop for gifts. Great prices on most. Convenient and easy checkout with Pay Pal.
Collections always has great prices and I like the service and products.
I luv your products and will continue to shop at collections.
I am very pleased with the merchandise I received.
All purchases are to my satisfaction. Many items I received is the only accent that was needed. Good prices
Ok
I was very please with the items I purchased. A shelf unit I purchased was exactly the size it said it would be and the quality of the Nutcracker mat is very nice and I will be proud to give it as a gift.
Chair cover may not fit correctly. I'll check it when I get home
I found all of my Christmas list items in the catalog.
Frustrating when an item is out of stock and you have to remove it-your credit card information also goes away - had to reenter twice
I could not get the 10.00 off offer. There was no promo code to enter.
I have always loved collections products. Still using a cute little toilet paper holder bought over 10 years ago. Website worked pretty quickly and didn't hang up as so many do.
I did expect the quality of the blanket and the lace trimmed jacket to be nicer.
Shopping Collections has always been a satisfying choice.
Received the products quickly, however, they won't work like I thought they would. Will be returning unfortunately.
Answer: Yes, I think it is. It has good workmanship. I Am very happy I purchased this product!
Answer: Not sure if you have already resolved this or not but customer service email fir collections etc is [email protected] They are very helpful and promptly replied to me when I emailed them. (Within less than 2 hours on a Sunday, they replied to me.)
Answer: I just deposited mine today. Let see if it bounce back.
Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!

