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Collections Etc.

4.2

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Janet P.
0 reviews
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I wrote a detailed email stating the issues that I had with the glass ball products because of the extremely large box which was UNSEALED. I did not receive a reply. Yes, the box was not taped closed. Our mailman found other mail in the box. Luckily, all of my items were there. The lights in the glass balls are only at the bottom most likely from rattling around in the open box. I was also disappointed that the design was not all the way around the ball which defeats the purpose of showing them from all sides. The poinsettia ball was rolling around within its small box too.? Poor packaging? I am not happy about not getting a reply, advice on rectifying the issues.

Date of experience: November 21, 2019
Kathy B.
0 reviews
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Easy to use
November 22, 2019

Easy to use. I entered the Item # and then used the Promo Code for free shipping

Date of experience: November 21, 2019
Michelle M.
1 review
0 helpful votes
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I ordered two items as gifts for a loved one's birthday, and mistakenly put MY name and address as the recipient (it was late at night). I called the very next morning, less than ten hours later, and asked that they please change the address so that I'm not late for her birthday and also so that I don't have to pay for shipping twice. They flat out refused, saying that it was already in the warehouse (whatever that means). Ok, fine, so then why did the items not ship out for another three whole days after my phone call? I believe they were just too lazy to find my order and change the address. I do not believe that the items were already packaged up for sending a mere ten hours after my late night order, when they didn't even ship for several days after my request to change the address. Disappointed in customer service, but the products I ordered were liked very much.

Date of experience: November 21, 2019
Rebecca A.
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Lots of beautiful and useful, and needed products, easy to order and to receive.

Date of experience: November 21, 2019
JoAnne E.
0 reviews
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You need to be clear about codes...
November 22, 2019

You need to be clear about codes...this one was hard to see at the very top of the screen...off the face of the computer.

Date of experience: November 21, 2019
Clarence H.
0 reviews
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Thousands of items to shop for gifts
November 22, 2019

Thousands of items to shop for gifts. Great prices on most. Convenient and easy checkout with Pay Pal.

Date of experience: November 21, 2019
CHERYL S.
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Collections always has great prices and I like the service and products.

Date of experience: November 21, 2019
Elsie D.
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I luv your products and will continue to shop at collections.

Date of experience: November 21, 2019
Sue F.
1 review
0 helpful votes
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I am very pleased with the merchandise I received
November 22, 2019

I am very pleased with the merchandise I received.

Date of experience: November 21, 2019
Darlene J.
0 reviews
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All purchases are to my satisfaction
November 22, 2019

All purchases are to my satisfaction. Many items I received is the only accent that was needed. Good prices

Date of experience: November 21, 2019
LAURA M.
1 review
0 helpful votes
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Ok
November 22, 2019

Ok

Date of experience: November 21, 2019
Terre C.
0 reviews
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I was very please with the items I purchased
November 22, 2019

I was very please with the items I purchased. A shelf unit I purchased was exactly the size it said it would be and the quality of the Nutcracker mat is very nice and I will be proud to give it as a gift.

Date of experience: November 21, 2019
Carol I.
0 reviews
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Chair cover may not fit correctly
November 22, 2019

Chair cover may not fit correctly. I'll check it when I get home

Date of experience: November 21, 2019
Victoria M.
0 reviews
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I found all of my Christmas list items in the catalog.

Date of experience: November 21, 2019
Pamela M.
1 review
0 helpful votes
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Frustrating when an item is out of stock and you have to remove it-your credit card information also goes away - had to reenter twice

Date of experience: November 21, 2019
Joyce D.
1 review
0 helpful votes
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I could not get the 10.00 off offer
November 22, 2019

I could not get the 10.00 off offer. There was no promo code to enter.

Date of experience: November 21, 2019
Judith A.
1 review
0 helpful votes
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I have always loved collections products
November 22, 2019

I have always loved collections products. Still using a cute little toilet paper holder bought over 10 years ago. Website worked pretty quickly and didn't hang up as so many do.

Date of experience: November 21, 2019
Frances T.
4 reviews
0 helpful votes
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I did expect the quality of the blanket and the lace trimmed jacket to be nicer.

Date of experience: November 21, 2019
Irene D.
1 review
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Shopping Collections has always been a satisfying choice.

Date of experience: November 21, 2019
KathleenJoanne P.
1 review
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Received the products quickly, however, they won't work like I thought they would. Will be returning unfortunately.

Date of experience: November 21, 2019

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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