Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Collections Etc.

Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Collections Etc.?
grey stargrey stargrey stargrey stargrey star

Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
This company does not typically respond to reviews

Instant Feedback

415,335 reviews

We monitor reviews for authenticity

Raymond S.
0 reviews
0 helpful votes
Follow Raymond S.
Unfollow Raymond S.
Share Review
Report Review

Products i wanted were easy to find,prices were great!

Date of experience: March 16, 2020
Cheryl C.
0 reviews
0 helpful votes
Follow Cheryl C.
Unfollow Cheryl C.
Share Review
Report Review

Satisfied
March 17, 2020

Satisfied. Always has unigue items.

Date of experience: March 16, 2020
Sandra G.
1 review
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

It was ok, the prices are good but with most things I have purchased from your company the quality is not great. Some products are poor quality.

Date of experience: March 16, 2020
Brenda W.
0 reviews
0 helpful votes
Follow Brenda W.
Unfollow Brenda W.
Share Review
Report Review

I am always pleased with the quality of the items I order and the speed in which they come. I have ordered from Collections.com for years and have recommended you to many people.

Date of experience: March 16, 2020
Susan C.
0 reviews
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Loved all my purchases, the table runners are lovely!

Date of experience: March 16, 2020
BJ P.
0 reviews
0 helpful votes
Follow BJ P.
Unfollow BJ P.
Share Review
Report Review

Completely satisfied with shopping process and product.

Date of experience: March 16, 2020
Joyce K.
0 reviews
0 helpful votes
Follow Joyce K.
Unfollow Joyce K.
Share Review
Report Review

The check out kept deleting my information
March 17, 2020

The check out kept deleting my information. I almost cancelled the order.
I had no problem while ordering online. The telephone ordering worries me as they try to extend my order with other purchases.

Date of experience: March 16, 2020
Jenny R.
0 reviews
0 helpful votes
Follow Jenny R.
Unfollow Jenny R.
Share Review
Report Review

Great quality for a fair price!
March 17, 2020

Great quality for a fair price! These smocks are hard to find!

Date of experience: March 16, 2020
Donna B.
1 review
0 helpful votes
Follow Donna B.
Unfollow Donna B.
Share Review
Report Review

I deleted the retinol cream but it still added to order
Changed quantity of slides to 1 and it came back 2 don't want 2!

Date of experience: March 16, 2020
Vicki N.
0 reviews
0 helpful votes
Follow Vicki N.
Unfollow Vicki N.
Share Review
Report Review

Love the neck/back heat wrap!
March 16, 2020

Love the neck/back heat wrap! Just the solution for my sore muscles.

Date of experience: March 16, 2020
Cynthia C.
1 review
0 helpful votes
Follow Cynthia C.
Unfollow Cynthia C.
Share Review
Report Review

Have always been pleased with my purchases from Collections etc. Have ordered many times no problems but when I received my last order one of the items in pkg. Was not what I ordered but an obvious substitution which was not at all satisfactory. I will not keep ordering if this happens again. Too much trouble having to send it back!

Date of experience: March 16, 2020
Caryn P.
0 reviews
0 helpful votes
Follow Caryn P.
Unfollow Caryn P.
Share Review
Report Review

This order was placed for someone else she was very happy with her p

Date of experience: March 16, 2020
Shirley L.
0 reviews
0 helpful votes
Follow Shirley L.
Unfollow Shirley L.
Share Review
Report Review

I like your website
March 16, 2020

I like your website. Your products are very attractive and affordable.

Date of experience: March 16, 2020
Wilma G.
0 reviews
0 helpful votes
Follow Wilma G.
Unfollow Wilma G.
Share Review
Report Review

Love the ease of ordering and the products offered. I don't appreciate the excessive shipping and handling charges if I don't order $40.

Date of experience: March 16, 2020
Paul M.
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Share Review
Report Review

Was unable to receive our additional 10% discount as a new member that was advertised to be for today on your web home page. We called the 800 # and your representative did not seem to be able, nor want to spend time helping us acquire this additional discount. We did place our order, however, we will probably not care to do business with your company again.

Date of experience: March 16, 2020
Fred C.
0 reviews
0 helpful votes
Follow Fred C.
Unfollow Fred C.
Share Review
Report Review

I was very pleased with customer service!
March 16, 2020

I was very pleased with customer service!

Date of experience: March 16, 2020
Joyce V.
0 reviews
0 helpful votes
Follow Joyce V.
Unfollow Joyce V.
Share Review
Report Review

Satisfied with product and speed of delivery
March 16, 2020

Satisfied with product and speed of delivery

Date of experience: March 16, 2020
Anna F.
1 review
0 helpful votes
Follow Anna F.
Unfollow Anna F.
Share Review
Report Review

I was not sent a notification that it was shipped. I called customer service for that information. This was not the first time this occurred.

Date of experience: March 16, 2020
Alice S.
6 reviews
0 helpful votes
Follow Alice S.
Unfollow Alice S.
Share Review
Report Review

Placed order 02/25/20, received email trouble with PayPal?, called customer service 02/26/20 told having problems with PayPal and gave credit card info-told ok. Kept tracking shipment-not shipped, called again 03/11/20-told first order should have been canceled and new order placed when giving credit card info, customer service rep, Kat, canceled first order and reordered-received items on 03/13/20. Pleased with items-service not so

Date of experience: March 16, 2020
Deborah P.
0 reviews
0 helpful votes
Follow Deborah P.
Unfollow Deborah P.
Share Review
Report Review

So far everything I have ordered came without problems

Date of experience: March 16, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
See all photos