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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Todd T.
1 review
0 helpful votes
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Item had a broken part
May 3, 2020

Item had a broken part.

Date of experience: May 2, 2020
Rose L.
1 review
0 helpful votes
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I have enjoyed 100% cotton tops at a really good price as well as other useful items I can't get locally.

Date of experience: May 2, 2020
Donna O.
1 review
0 helpful votes
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The overall shopping experience is very easy to follow.
I bought scarves for windows- very nice!

Date of experience: May 2, 2020
Brenda W.
1 review
0 helpful votes
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I love the rugs
May 3, 2020

I love the rugs. It would be nice to have this design in a threshold size, however I was able to make the ones purchased work. Thanks for putting on the finishing touch.

Date of experience: May 2, 2020
Lisa J.
1 review
0 helpful votes
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I always enjoy your products, top quality
May 3, 2020

I always enjoy your products, top quality.

Date of experience: May 2, 2020
patricia s.
1 review
0 helpful votes
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I always enjoy shopping have so many nice things

Date of experience: May 2, 2020
theresa c.
1 review
0 helpful votes
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Have been ordering from Collections Etc
May 3, 2020

Have been ordering from Collections Etc. for years and have never had a problem with anything I have purchased.

Date of experience: May 2, 2020
Jill O.
1 review
0 helpful votes
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Always love your stuff
May 3, 2020

Always love your stuff

Date of experience: May 2, 2020
Ronald F.
1 review
0 helpful votes
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Easy shopping, good prices, god delivery, No problems.

Date of experience: May 2, 2020
Rosanne P.
1 review
0 helpful votes
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Due to Covid 19 your customer service dept
May 3, 2020

Due to Covid 19 your customer service dept. does not take phone calls despite my multiple attempts to contact you. Left message requesting recall without success. Left email message, too again without success!
Bottom line- I rec'd a tee shirt ( item # *******) which I did NOT order and failed to get the "comfort clogs" which I DID order ( item # *******).
As I didn't request the t shirt I do not feel that I should be responsible for any monetary requirements for the return.
Please advise.

Date of experience: May 2, 2020
Dianne E.
1 review
0 helpful votes
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The package (box) had a hole in one side and the top was coming apart. All the contents were:thrown on one side...probably because the delivery person didn't follow the arrows on the outside. The box was too flimsy.

Date of experience: May 2, 2020
Joanne D.
1 review
0 helpful votes
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Great, love your products
May 3, 2020

Great, love your products.

Date of experience: May 2, 2020
Michele L.
1 review
0 helpful votes
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Collections etc makes shopping easy and the process of paying them is really smooth. The assistant is available to help

Date of experience: May 2, 2020
Bonnie F.
1 review
0 helpful votes
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E-mailed to see when my order would arrive, no response, shipping was slow

Date of experience: May 2, 2020
wendy d.
1 review
0 helpful votes
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Fine
May 2, 2020

Fine

Date of experience: May 2, 2020
Amanda V.
1 review
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I have ordered many items from Collections and have been happy with each one of them. This time, I was very disappointed that 2 of the 3 plants arrived "dead" and I sent an e-mail the day they arrived and haven't heard from anyone for 2 days.

Date of experience: May 2, 2020
white d.
1 review
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Enjoy browsing through the catalog
May 2, 2020

Enjoy browsing through the catalog. Found some more products I have been looking for and will be ordering again soon. The order came on time and in good shape.

Date of experience: May 2, 2020
Bridget T.
1 review
0 helpful votes
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Your company needs to always have women small sizes

Date of experience: May 2, 2020
Marcia N.
1 review
0 helpful votes
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The trellis is flimsy...
May 2, 2020

The trellis is flimsy...not quality construction.

Date of experience: May 2, 2020
Linda S.
1 review
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We LOVE the red, white and blue heart-shaped wreaths. Perfect size for hanging on doors. Online ordering is very user-friendly and delivery was much quicker than I expected. We order frequently from Collections and have NEVER had a bad experience!

Date of experience: May 2, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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