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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Barbara A.
2 reviews
0 helpful votes
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Easy to order
May 9, 2020

Easy to order. Prompt delivery.

Date of experience: May 9, 2020
Karleen M.
1 review
0 helpful votes
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I received my order
May 9, 2020

I received my order.

Date of experience: May 9, 2020
Amy O.
1 review
0 helpful votes
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Good except few things were discontinued
May 9, 2020

Good except few things were discontinued.

Date of experience: May 9, 2020
DIONE K.
1 review
0 helpful votes
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Good quality and prices
May 9, 2020

Good quality and prices - the handling fee was a surprise

Date of experience: May 9, 2020
Emily P.
1 review
0 helpful votes
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When I did not receive any email communication after placing my order, I sent an email to check if it was received and did not get a response.

I like the items I buy from Collections,etc. But customer service is not the best!

Thank you,
Emily Parham

Date of experience: May 9, 2020
Barbara Y.
1 review
0 helpful votes
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The fence did not work out would not hook together as shown. The flowers bush was very small not at all as big as shown in picture

Date of experience: May 9, 2020
Roberta S.
1 review
0 helpful votes
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Several things I wanted to order were all sold out. They should have been removed from your website.

Date of experience: May 9, 2020
Jeannette C.
1 review
0 helpful votes
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Satisfied with the service I received even though I had to return some of the items.

Date of experience: May 9, 2020
Claire M.
3 reviews
0 helpful votes
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Why does everything have to come from China? Some things are so poorly made I find myself sewing them back together often.
I also had a delivery problem, but it was my local post office that messed it up.

Date of experience: May 9, 2020
Sunnie H.
1 review
0 helpful votes
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Satisfied with my purchased items
May 9, 2020

Satisfied with my purchased items.

Date of experience: May 9, 2020
Beth L.
1 review
0 helpful votes
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Thought shipping was free as per ordering guidelines. Then when order finally came I was charged 11.95 for shipping and handling for a 23.00 order!

Date of experience: May 9, 2020
John M.
1 review
0 helpful votes
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Very easy to place an order
May 9, 2020

Very easy to place an order.

Great merchandise.

Date of experience: May 9, 2020
Dianna P.
1 review
0 helpful votes
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Very easy to order from and products were as promoted

Date of experience: May 9, 2020
Jan C.
1 review
0 helpful votes
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Thought the recliner cover had straps to secure it to the chair. Doesn't. Slides down and needs constant adjusting. Covers well however.

Date of experience: May 9, 2020
Jill F.
1 review
0 helpful votes
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Lots of useful items from which to choose
May 9, 2020

Lots of useful items from which to choose.

Date of experience: May 9, 2020
Barbara S.
1 review
0 helpful votes
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I bought room darkened curtains and the curtains still let some sun in. Not completely room darkened curtains. I thought they would hold the sun out. Thin material.

Date of experience: May 9, 2020
Terri T.
2 reviews
0 helpful votes
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Nothing to say yet
May 9, 2020

Nothing to say yet

Date of experience: May 9, 2020
Patricia B.
1 review
0 helpful votes
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Everything was fine except I still have a backordered product

Date of experience: May 9, 2020
Michelle B.
1 review
0 helpful votes
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I love my new rugs!
May 9, 2020

I love my new rugs! They fit my space perfectly. I've ordered many things from Collections Etc. and I've always been impressed with the quickness of my orders arriving. I'm definitely a customer for life!

Date of experience: May 9, 2020
Carol H.
1 review
0 helpful votes
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Product arrived in good shape
May 9, 2020

Product arrived in good shape

Date of experience: May 9, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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