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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Alice B.
1 review
0 helpful votes
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NICE ORDERING EASY PURCHISING
May 12, 2020

NICE ORDERING EASY PURCHISING

Date of experience: May 12, 2020
Reda R.
1 review
0 helpful votes
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Ok
May 12, 2020

Ok

Date of experience: May 11, 2020
Judy B.
1 review
0 helpful votes
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Overall experience was okay
May 12, 2020

Overall experience was okay. Thought ship charges were high compared to other online ship charges.

Date of experience: May 11, 2020
Eileen G.
1 review
0 helpful votes
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Everything was okay except for the stones that are supposed to glow in the dark. They don't; they are just colored green all the time.

Date of experience: May 11, 2020
karma j.
1 review
0 helpful votes
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Wonderful
May 12, 2020

Wonderful

Date of experience: May 11, 2020
Bonnie B.
1 review
0 helpful votes
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Easy to find "stuff"
May 12, 2020

Easy to find "stuff"

Date of experience: May 11, 2020
DeLura M.
1 review
0 helpful votes
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I have tried calling cust
May 12, 2020

I have tried calling cust. See. A few times and have been told they were closed. I purchased these rugs and got a flyer with them in for a different price. I am requesting credit of 19.00, a difference of what I paid. If not I wish to return and reorder the same 3 items on sale. Please credit or send a return label to- DeLura Miller 2707 Sarah Street Pittsburgh, Pa. *******
Item # 692-63-******* 2 of those and item # 692-63-4693 1 of those.
My phone number to reach me is *******995. Please call me so this will be straightened out.

Date of experience: May 11, 2020
Joni B.
1 review
0 helpful votes
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Found what I wanted
May 12, 2020

Found what I wanted
Easy to order

Date of experience: May 11, 2020
Pamela C.
3 reviews
0 helpful votes
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Easy
May 12, 2020

Easy

Date of experience: May 11, 2020
Rickye T.
1 review
0 helpful votes
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If tax were included the 1st 2 items I chose would have allowed me free shipping ($.02 short). 2nd attempt, the item I chose was out of stock.

Date of experience: May 11, 2020
Dick R.
1 review
0 helpful votes
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Everything went well
May 11, 2020

Everything went well

Date of experience: May 11, 2020
Colleen A.
1 review
0 helpful votes
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Great fast service!
May 11, 2020

Great fast service!

Date of experience: May 11, 2020
Judy G.
1 review
0 helpful votes
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Search made it easy to find my items!
May 11, 2020

Search made it easy to find my items! Loved the parrots

Date of experience: May 11, 2020
Laura R.
1 review
0 helpful votes
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It was a good experience and I am pleased with the spoons

Date of experience: May 11, 2020
Norma D.
1 review
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Everything arrived as scheduled in perfect condition.

Date of experience: May 11, 2020
Sandy T.
1 review
0 helpful votes
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The search function works fast and well
May 11, 2020

The search function works fast and well. Delivery is prompt. Always satisfied with collections

Date of experience: May 11, 2020
Becky M.
1 review
0 helpful votes
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I've been shopping with Collections Etc for a number of years. I've never had a problem.

Date of experience: May 11, 2020
Georgette P.
1 review
0 helpful votes
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I will be able to better speak about it once I receive my order.

Date of experience: May 11, 2020
Dorothy D.
1 review
0 helpful votes
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The item I originally ordered was received with the wrong item. I called and was immediately sent the correct item. The representative I spoke with was extremely helpful and handled my dilemma immediately. I have been shopping with this company for several years and have had very nice experiences. The merchandise is well priced, shipped in a timely manner.

Date of experience: May 11, 2020
Wendy T.
1 review
0 helpful votes
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My shopping experience was horrible
May 11, 2020

My shopping experience was horrible. Called customer service 3 times regarding a shipping price question. Each rep would not even let me talk before they consistently cut me off. If you are going to advertise free shipping on orders over whatever amount, then you need to make it clearer that this does NOT apply to the 'extra shipping charge'. Otherwise, that's not really the free shipping you're advertising. This was so annoying. I will never order from you again.

Date of experience: May 11, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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