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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Robert W.
0 reviews
0 helpful votes
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I keep ordering when I see something I wouldn't find anywhere else ;)

Date of experience: June 2, 2015
Cassandra T.
1 review
0 helpful votes
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I love ordering with your company
June 2, 2015

I love ordering with your company. It just seems that lately all of my orders have at least one broken item in it. My last 2 orders, I had ordered the pink fairy stake on top of the crackle glass gazing ball with light. And both times they were broken(One had a broken stake, the other had the wings broken off of the fairy). One doesn't even work anymore, after less than a month of having it. I tried to fix both as well as I could because it's too much of a pain in the rear to return stuff. You really shouldn't deduct shipping from someones return if the return is not the fault of the customer. So now I have almost $30 of broken yard stakes but don't want to return them because of the price. I am really thinking about whether or not I should continue my membership this year. Please have better quality control before you ship items out to your customers. Thanks.

Date of experience: June 2, 2015
Sue G.
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I ordered the rose lamps, one had a chip, I called and they said they would send another one right out. I love the lamps they are perfect on our nightstand.

Date of experience: June 2, 2015
Gloria D.
1 review
0 helpful votes
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Really wanted to back out of the third item as I would have really liked them in a XL but did not find way to do that.

Date of experience: June 1, 2015
Debra L.
0 reviews
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I received most of my order within a week from ordering. I still have 2 items on backorder, which I knew this upon ordering them. Were happy with the items I have received and can't wait for the rest to come.

Date of experience: June 1, 2015
shirley A.
1 review
0 helpful votes
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Items are always received as good as, or better than, expected.

Date of experience: June 1, 2015
Barb Z.
2 reviews
0 helpful votes
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Easy as can be
June 1, 2015

Easy as can be

Date of experience: June 1, 2015
Patricia P.
0 reviews
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When I received my product and removed it from the bos. It was very easy to assemble and place it on my door in minutes.
Thank you.

Date of experience: June 1, 2015
kathleen E.
0 reviews
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I really enjoy your products
June 1, 2015

I really enjoy your products. I guess I misunderstood that it was 1.99 per item for the shipping. I guess it wasn't that clear or I just missed it. I will certainly buy again, as your products are great. Thanks

Date of experience: May 31, 2015
Donna C.
0 reviews
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Item as described
June 1, 2015

Item as described.

Date of experience: May 31, 2015
Ethel T.
0 reviews
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The hose wouldn't retract and still doesn't
May 31, 2015

The hose wouldn't retract and still doesn't. The light is fine if you don't look too close as the finish is quite rough. It wasn't in our nature to return the products as they are still useful.

Date of experience: May 31, 2015
Shasta W.
0 reviews
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Everything is reasonable
May 31, 2015

Everything is reasonable

Date of experience: May 31, 2015
phyllis m.
0 reviews
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Found just what I was looking for each time I went on your site.

Date of experience: May 31, 2015
Dena B.
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All items were received in timely manner
May 31, 2015

All items were received in timely manner.
All items were good quality. Was very well pleased with service and merchandise.

Date of experience: May 31, 2015
Lawrence Y.
0 reviews
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It looks beautiful on my wall
May 31, 2015

It looks beautiful on my wall.

Date of experience: May 30, 2015
rosemary a.
0 reviews
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All good
May 31, 2015

All good. Disappointed that one item won't be shipped for 2 months.

Date of experience: May 30, 2015
Roger S.
3 reviews
0 helpful votes
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It was very easy
May 31, 2015

It was very easy.

Date of experience: May 30, 2015
Bobbie L.
0 reviews
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So for GREAT!
May 31, 2015

So for GREAT!

Date of experience: May 30, 2015
MARLENE P.
0 reviews
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I liked the items I received, One item was not colored as shown and etc.told me i had to handle the issue with their supplier-THIS NOT GOOD CUSTOMER SERVICE! Some of the items I have found cheaper after placing my order. Overall, items are inexpensive but have better quality than expected. I will continue to shop with etc., i would very much appreciate items being marked sold out before putting them in the cart only to be told it is sold out at checkout. Reason, one item that this happened to me with was the reason i was purchasing several other items.

Date of experience: May 30, 2015
Brenda k.
1 review
0 helpful votes
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Many of the products found on Collectionsetc.com are great values for the price...some are smaller than expected when received, yet of good quality...

Date of experience: May 30, 2015

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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