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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Cherie W.
1 review
0 helpful votes
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Some of the products can also be found at stores like Dollar General. But overall Collection's has some unique products.

Date of experience: October 27, 2015
Roberta F.
0 reviews
0 helpful votes
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Overall I was very happy with what I got!
October 27, 2015

Overall I was very happy with what I got!

Date of experience: October 27, 2015
Starlene M.
0 reviews
0 helpful votes
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I get the catalogs but was surprised by the number of items I can view online.

Date of experience: October 27, 2015
Penny J.
0 reviews
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Very easy
October 27, 2015

Very easy. Fast delivery. Thank you.

Date of experience: October 27, 2015
Sally A.
1 review
0 helpful votes
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I experienced a few page freezes and was not able to add some items to wish list. Overall, though, the process was good.

Date of experience: October 27, 2015
Judy A.
1 review
0 helpful votes
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Fast service
October 27, 2015

Fast service

Date of experience: October 27, 2015
sarah m.
0 reviews
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GREAT!
October 27, 2015

GREAT!

Date of experience: October 27, 2015
Sonia Z.
0 reviews
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Great clearance deals!
October 27, 2015

Great clearance deals!

Date of experience: October 27, 2015
AJ D.
1 review
0 helpful votes
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HOPING FOR A SUPER FAST SHIPPING AND SIZES FIT SO I DO NOT HAVE TO RETURN ITEMS...I HAVE BOUGHT FROM YOUR COMPANY MANY YRS. AND ON THE WHOLE HAVE BEEN QUITE SATISFIED WITH QUALITY...HOWEVER THE SIZING ON CLOTHING IS NOT CONSISTENT WHEN ITEMS ARE IMPORTED WHICH MEANS EXTRA SHIPPING COSTS...MY ONLY CON AFTER MANY YRS. OF SATISFACTION...

Date of experience: October 27, 2015
Sandy M.
0 reviews
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Great quality and timely delivery
October 27, 2015

Great quality and timely delivery

Date of experience: October 27, 2015
j i.
0 reviews
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Always good
October 27, 2015

Always good

Date of experience: October 27, 2015
Sherry S.
0 reviews
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The floor protectors for my dining room chairs are just what I needed to keep from scratching my floor. They work really well and make the chairs easier to slide away from the table.

Date of experience: October 27, 2015
carrol c.
1 review
0 helpful votes
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For the most part I was very satisfied, however there was a problem applying what I thought was a code to get free shipping with at least a $40.00 order. I reported the problem and received a prompt response. The response stated it was an "Appeasment" refund. I feel that was offensive as I had assumed the free shipping coupon would be applied as stated in your instructions. I had first tried to put the coupon number in the appropriate box but it would not allow me to do so. Then I went ahead with my order but the discount was never applied. I immediately reported it to your company. I really feel that since I cannot get the online site to perform as you state it will, I will no longer order from your company and have unsubscribed from online notices from you. I have enjoyed the purchases previously received from you and wish your business continued success.

Sincerely,

Carrol H. Cook

Date of experience: October 27, 2015
Betty A.
0 reviews
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I like Collections items. I have purchased many throughout the years.

Date of experience: October 27, 2015
Pamela W.
0 reviews
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It's always fun searching around and exploring your site and items available.

Date of experience: October 27, 2015
Cecelia U.
0 reviews
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GREAT PRODUCTS))
October 27, 2015

GREAT PRODUCTS))

Date of experience: October 27, 2015
Tracy M.
3 reviews
0 helpful votes
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I think it takes to long to ship
October 27, 2015

I think it takes to long to ship

Date of experience: October 27, 2015
Donna G.
0 reviews
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I enjoy the service and the timely response to any questions that I may have. Thank you Donna Germain

Date of experience: October 27, 2015
Nora J.
0 reviews
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My fault-I initially had problem with order screen confusing tab at bottom" submit "being for the order when it was for e-mail list. Messed up several times before I figured it out. Might put the request for e-mail listing separate from order form.
I was very impressed to be able to contact consumer service via e-mail & receive prompt response. My sister-in-law received the order for new bedspreads & was thrilled. I definitely will continue ordering from your catalog. Thank you!

Date of experience: October 27, 2015
Ellen L.
0 reviews
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I received a wrong order and then 4 days later received the right one. Haven't been able to figure out why.

Date of experience: October 27, 2015

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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