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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Minnesota
1 review
0 helpful votes
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Speed
August 10, 2023

Good service good customer service would buy with you again

Date of experience: August 10, 2023
North Dakota
1 review
0 helpful votes
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Was good,
August 10, 2023

I had no problem when I ordered and everything came.

Date of experience: August 10, 2023
Iowa
1 review
0 helpful votes
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Table linens
August 10, 2023

When first shipment came it did not have 1 item. I reported it via website and it was mailed and I received it in 2 days.Great service.

Date of experience: August 9, 2023
California
1 review
0 helpful votes
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Overall pleased
August 10, 2023

I didn't give Collections Etc. a 5-star rating because there was one item (a Christmas ornament) that was not sent with the rest of the order, and there weren't updates on it. Meanwhile, someone started using my Visa number, and I had to get a new card. I didn't know what was going on with the Christmas tree ornament--whether it was cancelled because my Visa closed. It took a long time for item to get here.

Date of experience: August 9, 2023
California
1 review
0 helpful votes
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Summer clothes
August 10, 2023

I purchased these summer pants as it gets hot and these clothes were great summer pants.

Date of experience: August 9, 2023
Michigan
1 review
0 helpful votes
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Received order
August 9, 2023

Received order today. Thank you! Can't wait to use my cards, for my light bulb security system.

Date of experience: August 9, 2023
South Carolina
1 review
0 helpful votes
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Great service
August 9, 2023

Everything I ordered was just what I wanted and was delivered in a timely fashion.

Date of experience: August 9, 2023
Wisconsin
1 review
0 helpful votes
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Review of order
August 9, 2023

Excellent service. Nothing wrong with order. Order came in a timely manner.

Date of experience: August 9, 2023
Washington
1 review
0 helpful votes
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Not happy
August 9, 2023

Ordered 2 seersucker blouses that were very cheaply made--not true to size. Didn't fit and had to be
Returned. Also, returned shoes that didn't fit properly. Still waiting for refund...also, a lot of companies have free return labels in case of a problem with your order, but you guys charge $11.99 for your return label!

Date of experience: August 9, 2023
Minnesota
1 review
0 helpful votes
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Great service
August 9, 2023

Ordered July 20, received July 26.Nots sure if it is what I really wanted, haven't tried it yet.

Date of experience: August 9, 2023
Florida
1 review
0 helpful votes
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Picking and packing issue...
August 8, 2023

Only half of my order was included in the package, I waited over a week to see if it was being sent in two parcels then called Customer Service, who had to "refund" the cost of the missing items and then charge my credit card/PayPal a second time for before finally shipping them. Resulting in some confusion on my part as to just how many times I was going to have to pay for my order...
Reorder showed up in a timely manor, with every thing that should have been included in first order, and no explanation as to why I was "short shipped" initially.
Customer Service very helpful both times I called regarding this issue, in spite of heavy foreign accents of representatives...

Date of experience: August 8, 2023
Virginia
1 review
0 helpful votes
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Very Nice Rug and Valance
August 8, 2023

Needed a new rug and valance. This set looks great in my home.

Date of experience: August 8, 2023
Virginia
1 review
0 helpful votes
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Nice
August 8, 2023

Nice slippers. The person I gave them to liked them.

Date of experience: August 8, 2023
New York
1 review
0 helpful votes
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Returned
August 8, 2023

Seat cushion was very poor quality. Buttons were missing. Pants were very baggy. I returned the entire order

Date of experience: August 8, 2023
California
1 review
0 helpful votes
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Sturdy support
August 8, 2023

I ordered the sofa and chair supports and they are made well (despite being made in China). They don't seem to make my chair better but they will stop it from getting worse.

Date of experience: August 7, 2023
Nebraska
1 review
0 helpful votes
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Three skunks - metal
August 7, 2023

Fun. Hid them under a tree…. People screamed when they saw them then realized what they were. My dogs had fun too until they realized they weren't real.

Date of experience: August 7, 2023
Kansas
1 review
0 helpful votes
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I've had better.
August 7, 2023

I bought a package of two nightgowns, pretty and one fits great…the other one shrunk and looks horr.

Date of experience: August 7, 2023
Maryland
1 review
0 helpful votes
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Aunt loves the lighter Magnifier
August 7, 2023

My 92-year Aunt loves the lighter Magnifier. I gave it to her as a birthday gift and she says she uses it all the time.

Date of experience: August 7, 2023
Pennsylvania
1 review
0 helpful votes
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Fall Bedspreads
August 7, 2023

Experience was great. Have not used the bedspreads yet as they are for this Fall, but they look very nice.

Date of experience: August 7, 2023
Pennsylvania
1 review
0 helpful votes
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Great Service, Price and Quality
August 7, 2023

I ordered 2 quilts that were on clearance pricing. The quilts arrived on time and were nice quality. Very happy with purchases from Collections Etc.

Date of experience: August 7, 2023

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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