Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Collections Etc.

Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Collections Etc.?
grey stargrey stargrey stargrey stargrey star

Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
This company does not typically respond to reviews

Instant Feedback

415,335 reviews

We monitor reviews for authenticity

Everett P.
1 review
0 helpful votes
Follow Everett P.
Unfollow Everett P.
Share Review
Report Review

My main complaint is that I had forgotten what I ordered and most companies will send you an email. I never received one except with an order number, and guess I got what I ordered and it was ok, and packaged very well.

Date of experience: January 16, 2017
Diane V.
0 reviews
0 helpful votes
Follow Diane V.
Unfollow Diane V.
Share Review
Report Review

I love your products they have never let me down
January 17, 2017

I love your products they have never let me down

Date of experience: January 16, 2017
Jeannette T.
1 review
0 helpful votes
Follow Jeannette T.
Unfollow Jeannette T.
Share Review
Report Review

I would like to see more bird feeders
January 17, 2017

I would like to see more bird feeders

Date of experience: January 16, 2017
Amy D.
1 review
0 helpful votes
Follow Amy D.
Unfollow Amy D.
Share Review
Report Review

The box came ripped open a bit, but the contents was still okay.

Date of experience: January 16, 2017
Helen L.
0 reviews
0 helpful votes
Follow Helen L.
Unfollow Helen L.
Share Review
Report Review

Always on time
January 17, 2017

Always on time. Most products are what they should be. Very nice.

Date of experience: January 16, 2017
Charyn C.
1 review
0 helpful votes
Follow Charyn C.
Unfollow Charyn C.
Share Review
Report Review

...
January 17, 2017

Date of experience: January 16, 2017
Donna H.
0 reviews
0 helpful votes
Follow Donna H.
Unfollow Donna H.
Share Review
Report Review

I love ordering from Collections Etc
January 17, 2017

I love ordering from Collections Etc. you have nice merchandise and fast shipping. If I have any question your customer service takes care of all issues promptly.

Date of experience: January 16, 2017
Hazel T.
0 reviews
0 helpful votes
Follow Hazel T.
Unfollow Hazel T.
Share Review
Report Review

Always find something really cute
January 17, 2017

Always find something really cute

Date of experience: January 16, 2017
Vicki W.
0 reviews
0 helpful votes
Follow Vicki W.
Unfollow Vicki W.
Share Review
Report Review

I had an issue placing my initial order and was getting conflicting email feedback. So I called a representative, Dana, and she was able to clarify the problem advising that I needed to reorder my purchase.

Date of experience: January 16, 2017
Louis B.
0 reviews
0 helpful votes
Follow Louis B.
Unfollow Louis B.
Share Review
Report Review

Neglected to apply code
January 17, 2017

Neglected to apply code. Service representative was cheerful and very helpful.

Date of experience: January 16, 2017
Maiki N.
0 reviews
0 helpful votes
Follow Maiki N.
Unfollow Maiki N.
Share Review
Report Review

I guess due to the popularity of some items not all sizes I wanted were available:-( Otherwise everything ok!

Date of experience: January 16, 2017
Charlotte K.
0 reviews
0 helpful votes
Follow Charlotte K.
Unfollow Charlotte K.
Share Review
Report Review

Nice merchandise at good prices
January 16, 2017

Nice merchandise at good prices

Date of experience: January 16, 2017
Lisa A.
0 reviews
0 helpful votes
Follow Lisa A.
Unfollow Lisa A.
Share Review
Report Review

I always love your products
January 16, 2017

I always love your products. Great quality and great prices...

Date of experience: January 16, 2017
Brenda B.
0 reviews
0 helpful votes
Follow Brenda B.
Unfollow Brenda B.
Share Review
Report Review

Loved the $2.99 shipping, also found some other items that I needed at a discount price.

Date of experience: January 16, 2017
Polly H.
1 review
0 helpful votes
Follow Polly H.
Unfollow Polly H.
Share Review
Report Review

I order quite a bit from Collections Etc
January 16, 2017

I order quite a bit from Collections Etc. I am usually satisfied with the products. However, the solar poinsettia lights do not work.

Date of experience: January 16, 2017
Diane H.
1 review
0 helpful votes
Follow Diane H.
Unfollow Diane H.
Share Review
Report Review

Trouble maneuvering within the website
January 16, 2017

Trouble maneuvering within the website.

Date of experience: January 16, 2017
Karin D.
0 reviews
0 helpful votes
Follow Karin D.
Unfollow Karin D.
Share Review
Report Review

I was happy you emailed to let me know about 1 item I liked being on sale. Everything is very cute.

Date of experience: January 16, 2017
Mary A.
0 reviews
0 helpful votes
Follow Mary A.
Unfollow Mary A.
Share Review
Report Review

Shopping experience quick & easy
January 16, 2017

Shopping experience quick & easy.

Date of experience: January 16, 2017
Roe M.
0 reviews
0 helpful votes
Follow Roe M.
Unfollow Roe M.
Share Review
Report Review

Always pleased with collection products
January 16, 2017

Always pleased with collection products

Date of experience: January 16, 2017
Martha H.
1 review
0 helpful votes
Follow Martha H.
Unfollow Martha H.
Share Review
Report Review

I contacted Customer Service that I was upset that I got 15% discount for signing up w/ email and then saw a banner for $2.99 shipping yet when I was trying to place the order I couldn't get it to take the shipping code. No way did it say only one code and that's all she allowed so you lost an additional $75 in product for false promotion let alone I see you add a processing fee. VERY VERY unhappy customer. I will be expressing my thoughts on social media etc. and probably not order again from you. I wouldn't even place this order but the doll was promised.

Date of experience: January 16, 2017

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
See all photos