Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Collections Etc.

Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Collections Etc.?
grey stargrey stargrey stargrey stargrey star

Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
This company does not typically respond to reviews

Instant Feedback

415,335 reviews

We monitor reviews for authenticity

Linda K.
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

I had a very hard time ordering online
September 6, 2020

I had a very hard time ordering online. I tried my phone, tablet and laptop. It wouldn't take my credit card expiration date on the first two devices and on the 3rd it insisted I change my shipping address. I even had someone else try in case I was doing it wrong. Very disappointed because I love your products.

Date of experience: September 6, 2020
Guadalupe Z.
1 review
0 helpful votes
Follow Guadalupe Z.
Unfollow Guadalupe Z.
Share Review
Report Review

I was able to find everything I was looking for
September 6, 2020

I was able to find everything I was looking for.

Date of experience: September 5, 2020
Louanne P.
1 review
0 helpful votes
Follow Louanne P.
Unfollow Louanne P.
Share Review
Report Review

Easy to order
September 6, 2020

Easy to order

Date of experience: September 5, 2020
Nancy R.
1 review
0 helpful votes
Follow Nancy R.
Unfollow Nancy R.
Share Review
Report Review

I like what I purchased
September 6, 2020

I like what I purchased. It fitted my love seat perfectly.

Date of experience: September 5, 2020
Michael S.
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Okay
September 6, 2020

Okay. Easy, quick

Date of experience: September 5, 2020
Barbara P.
1 review
0 helpful votes
Follow Barbara P.
Unfollow Barbara P.
Share Review
Report Review

All was going well until it came time to deliver the package. On Friday morning the tracking system said it would be delivered by end that day. It did not come. I checked tracking again and it said "scheduled delivery is unavailable.". It finally came on Tuesday midday. Should FedEx continue to work with USPS I fear this will be the norm.

Date of experience: September 5, 2020
ayn b.
1 review
0 helpful votes
Follow ayn b.
Unfollow ayn b.
Share Review
Report Review

Everything went well, thank you
September 6, 2020

Everything went well, thank you

Date of experience: September 5, 2020
Sheila R.
1 review
0 helpful votes
Follow Sheila R.
Unfollow Sheila R.
Share Review
Report Review

I purchased slipcovers for a loveseat and sofa
September 6, 2020

I purchased slipcovers for a loveseat and sofa. The price was a considerable savings in comparison to other similar products. I couldn't give a 5 star though because the loveseat cover had a seam that was flawed (crooked). But this was only 1 incident which one could not put Collectionsetc.com at fault.

Date of experience: September 5, 2020
Carol R.
1 review
0 helpful votes
Follow Carol R.
Unfollow Carol R.
Share Review
Report Review

Great!
September 6, 2020

Great! I like the selections, the prices and the shipping is on time.

Date of experience: September 5, 2020
Marion M.
1 review
0 helpful votes
Follow Marion M.
Unfollow Marion M.
Share Review
Report Review

The order was placed and then received in a very timely manner. All products were carefully packaged and came together and in excellent shape. Many thanks for your excellence!

Date of experience: September 5, 2020
Joan R.
1 review
0 helpful votes
Follow Joan R.
Unfollow Joan R.
Share Review
Report Review

Yyyy
September 6, 2020

Yyyy

Date of experience: September 5, 2020
John G.
2 reviews
0 helpful votes
Follow John G.
Unfollow John G.
Share Review
Report Review

Satisfied
September 6, 2020

Satisfied

Date of experience: September 5, 2020
Eileen C.
1 review
0 helpful votes
Follow Eileen C.
Unfollow Eileen C.
Share Review
Report Review

Everything I have ordered has been satisfactory and have been asked "where did you get that"? I am a retired senior and love shopping from your catalog and online. Your table runners and doilies are beautiful and one of a kind.

Date of experience: September 5, 2020
Lori Y.
2 reviews
0 helpful votes
Follow Lori Y.
Unfollow Lori Y.
Share Review
Report Review

I was very satisfied with the product that I ordered. Imagine my surprise when my bank account was charged an additional $4.46 for the order. Since I balance to the penny each month, I called Collections. The person I spoke with, Jeff, was very helpful. He explained that the taxes are estimated on the confirmation order. I told him it was not his fault, but that was very bad business practice. The order states the charge for tax, not estimated taxes. Therefore, since Collections took more from my bank account than they informed me that they would do, my account did not balance. If this happens, I believe that Collections should inform the customer of the additional charge. Collections is a very large company and should know the amount of taxes charged by each state. That is not "rocket science". I live in the state of Florida and tax information should easily be available to a company that does business over the internet. It is not the $4.46, it is the aggravation of the whole thing. It just make me wonder how many people have had this happen.

Date of experience: September 5, 2020
renee c.
1 review
0 helpful votes
Follow renee c.
Unfollow renee c.
Share Review
Report Review

I hate to see you close down because a lot of the appliance magnets cost over $30-$50 I hate to see you guys close out

Date of experience: September 5, 2020
Ann N.
1 review
0 helpful votes
Follow Ann N.
Unfollow Ann N.
Share Review
Report Review

Na
September 5, 2020

Na

Date of experience: September 5, 2020
Linda r.
1 review
0 helpful votes
Follow Linda r.
Unfollow Linda r.
Share Review
Report Review

I like collections and their products
September 5, 2020

I like collections and their products. Oftentimes I get things I need that I cannot find elsewhere and the prices are good.

Date of experience: September 5, 2020
Terrie Z.
1 review
0 helpful votes
Follow Terrie Z.
Unfollow Terrie Z.
Share Review
Report Review

I ordered online and received the products quicker than I expected.

Date of experience: September 5, 2020
Lori B.
1 review
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Share Review
Report Review

Good products
September 5, 2020

Good products

Date of experience: September 5, 2020
Linda W.
1 review
0 helpful votes
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

I love shopping here
September 5, 2020

I love shopping here. Get great items an low prices. Sometimes wish I vould buy more but stick to my buget. I do get more for my money here.

Date of experience: September 5, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
See all photos