Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.
We monitor reviews for authenticity
Waiting too long for shipment.
Looked useful
One item ordered was not shipped. I contacted customer service and they corrected the problem. Thank You!
TERRIBLE SHIPPING! Took forever! 1 product, metal Christmas dog and cat for yard, was shipped and it was two dogs. Package arrived way too late for anything but Christmas day giving. If Amazon can ship in 2 days, what does it take you THREE WEEKS!
NO problem at all. Easy to shop and so far have been satisfied with purchases.
Very pleased with the products I ordered. Great quality for the price@
Found what I was looking for quite easily.
This year, the quality of the products was what I expected.
I RECEIVED EVERTHING I ORDERED IN A TIMELY MANNER AND I HAD A MAJOR ORDER!
Easy to use site
I really enjoy shopping with your company and service is also great.
Good!
It was easy
Site is easy to use, found what I wanted.
Love COLLECTIONS!
I love collections however an item I ordered wasn't in the box, so I contacted customer service with all the information on the item as I didn't know if it was being shipped separate or if it was just missed in packing. They responded within 24 hours and said it was being shipped out, but still have not received it unless it came in mail today I am at work and have not been home to check mail.
Too soon to evaluate merchandise. Will have to see if boots are true to size. However shopping on "collections etc. experience has been a good one.
I like your products and your prices and sales. In fact, I decided to pay the fee to join your shoppers program. However, I am now regretting this and will check into getting a refund. This is entirely due to the problems I have had with your website. I am continually emailed offers that cannot be applied. I have tried repeatedly to place orders that would not continue to the payment page. I am so disappointed that I spent so much time shopping and then wasn't able to purchase my items! When I emailed customer service, they told me to try catalog order. Duh. Why have a web site then?
Collections, Etc. is one of my favorite places to shop. I know I will get good prices, and there's always a new selection.
Good products - delivered promptly and otherwise promised - good value
Answer: Yes, I think it is. It has good workmanship. I Am very happy I purchased this product!
Answer: Not sure if you have already resolved this or not but customer service email fir collections etc is [email protected] They are very helpful and promptly replied to me when I emailed them. (Within less than 2 hours on a Sunday, they replied to me.)
Answer: I just deposited mine today. Let see if it bounce back.
Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!

