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Collections Etc.

4.2

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Linda M.
1 review
0 helpful votes
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The white shorts were to small and I returned for a larger size exchange. The t-shirt was returned for a refund. It was very poor quality. The other items were okay. One item on b/o.

Date of experience: July 7, 2018
Mike Q.
0 reviews
0 helpful votes
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I love the solar and the height!
July 7, 2018

I love the solar and the height!

Date of experience: July 7, 2018
Harry P.
5 reviews
0 helpful votes
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The items were too big for my furniture and I did not want the ceramic griddle. I mailed the items back on 6/27 in the original box with the label I secured on line. Carrier said all was all right. I requested a refund at that time. Spoke to 3 representatives who said that the refund would return to my account on or about July 18.

Date of experience: July 7, 2018
Joyce C.
0 reviews
0 helpful votes
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Easy buying great price
July 7, 2018

Easy buying great price

Date of experience: July 7, 2018
Jo J.
0 reviews
0 helpful votes
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Always like shopping here
July 7, 2018

Always like shopping here. Quality products and good service :)

Date of experience: July 7, 2018
Linda M.
0 reviews
0 helpful votes
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Love Collections Etc
July 7, 2018

Love Collections Etc. have been ordering from you for years. Love your catalogs.

Date of experience: July 7, 2018
Charles W.
0 reviews
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I really like the quilts they wear nicely and priced right

Date of experience: July 7, 2018
Kathryn X.
4 reviews
0 helpful votes
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LOVE THE PRODUCTS AND THE PRICES...
July 7, 2018

LOVE THE PRODUCTS AND THE PRICES...
BUT...
YOUR SHIPPING SUCKS!
MOST VENDORS' SHIPPING TAKES A WEEK, 10 DAYS...
PRODUCTS FROM YOU TAKE TWO TO THREE WEEKS!
PREVENTS ME FROM PURCHASING MORE!

Date of experience: July 7, 2018
Carrie S.
0 reviews
0 helpful votes
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Thank you very much received my order in a timely matter first time I had a problem with the product customer service made it right and fix the problem best company to purchase items from

Date of experience: July 7, 2018
Kim I.
3 reviews
0 helpful votes
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Loved everything!
July 7, 2018

Loved everything!

Date of experience: July 7, 2018
Sharon B.
0 reviews
0 helpful votes
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The product was as described
July 7, 2018

The product was as described. I did not have any problems with my order.

Date of experience: July 7, 2018
Linda D.
0 reviews
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They have a lot of different items
July 7, 2018

They have a lot of different items

Date of experience: July 7, 2018
Cheryl M.
0 reviews
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Toilet riser has a huge rip in the material by the Velcro strips

Date of experience: July 7, 2018
Rayell W.
0 reviews
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I am always pleased with your products, & have no issues.

Date of experience: July 7, 2018
Paulette F.
0 reviews
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Online ordering is always very easy and I am usually pleased with all of the items I purchase!

Date of experience: July 7, 2018
Stevens G.
1 review
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Love the wagon...
July 7, 2018

Love the wagon...it wasn't too small and now contains lots of flowers on my porch. However I was given a code for discount but it never took any off after I used it so don't know what happened with that? There always seems to be fine print you miss where you don't end up getting those.

Date of experience: July 7, 2018
Andrea T.
0 reviews
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I wanted patriotic decorations for my home and Collections has lots of choices.

Date of experience: July 7, 2018
robin y.
0 reviews
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Attractive; economical
July 7, 2018

Attractive; economical

Date of experience: July 7, 2018
Brenda S.
1 review
0 helpful votes
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I am VERY displeased with the LACK of customer service with this company. I've purchased from this company for years but the service has really deteriorated. If you call the customer service number it goes into a loop for insurance and never allowed you to reach anyone. I used the email and even though I did get a response, it was not a direct response to my order not being shipped. I ordered my products on 6/17/2018 and didn't get my order until 7/6/2018. It said the products were supposed to be delivered on 6/29/2018 but didn't get it delivered until 7/6/2018.

Date of experience: July 7, 2018
joanne a.
0 reviews
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Great service and prices
July 7, 2018

Great service and prices. Order the songbird curtains for my living room and they were perfect. Will be ordering more soon.

Date of experience: July 7, 2018

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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