Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CNN

CNN

1.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CNN?
grey stargrey stargrey stargrey stargrey star

CNN Reviews Summary

The feedback regarding CNN reveals a predominantly negative sentiment, with customers expressing significant dissatisfaction over perceived bias and lack of balanced reporting. Many reviewers feel that the network favors certain political perspectives, which undermines its credibility. Concerns are raised about the quality of interviews and fact-checking, leading viewers to seek news from alternative sources. While some maintain trust in CNN compared to other outlets, the overall impression is of a decline in journalistic integrity, prompting a notable number of former viewers to disengage from the channel entirely.

This summary is generated by AI, based on text from customer reviews

service
96
value
93
shipping
56
returns
53
quality
89

We monitor reviews for authenticity

Canada
1 review
6 helpful votes
Follow Farida V.
Unfollow Farida V.
Share Review
Report Review

Your journalism
September 24, 2016

Your network is awful. Obsessed with talking about Trump. No Wolf the wind is not at his back. You are so transparent be more unbiased like Jake Tapper, Jeff Zeliny. I am watching the debate on another network.

Date of experience: September 23, 2016
New York
1 review
6 helpful votes
Follow George H.
Unfollow George H.
Share Review
Report Review

Every chance they get they are sabotaging Trump. They are extremely unfair and do not treat both candidates fairly. They will do everything they can to make trump look bad even if it is false information. Disgusted.

Date of experience: September 22, 2016
North Carolina
1 review
6 helpful votes
Follow elie h.
Unfollow elie h.
Share Review
Report Review

Shamefull
September 21, 2016

As bad as Anderson Cooper is, Don Lemon is the worst. Before the presidential debates for the past year, I used to respect both of them. Now their true colors have come out.
Always trying to find ways to attack Donald Trump. Athough I'm not a fan of him either.
Instead of micros cropping Donald, I wish you spend only half the time on Hillary.
She's a compulsive liar. She should never been forgiven for Bangazi, Destroying emails, Crushing phones with hammers. Lying to the public and the families of the Bangazi attack.
Servers in her basement? And on and on and on with her lies? Taking money from Saudi Arabia were they demonize women, gays, Christians and Jews.
It's sickening how low profile CNN is keeping these real issues about Hillary. These issues are a lot e important than Trumps' taxes or among other things he is saying. Ask yourself a question, If Trump did all of these things that Clinton did? You will be bashing him and criticizing him like there is no tomorrow
CNN(Clinton news wetwork)making me sick. You have lost me and all my family and won't never watch you again. Mr. Lemon is a joke and a disgrace.
CNN, you should be ashamed of yourselves.

Date of experience: September 20, 2016
North Carolina
1 review
6 helpful votes
Follow Shannon S.
Unfollow Shannon S.
Share Review
Report Review

Really let me down.
September 20, 2016

I have been watching CNN for yrs. But, the network has been editing the truth out lately. With the recent attempt to smear a candidate by inserting racial bias into Donald Trump's discussion on Fox and Friends, I have to say that I am basically disgusted and finished with the network. I watched the actual interview and there was no talk of racism. How dare you attempt to continue to divide this country!

Date of experience: September 20, 2016
California
2 reviews
20 helpful votes
Follow David S.
Unfollow David S.
Share Review
Report Review

Based on what I have seen, CNN is a disingenuous outlet for news and commentary. It's bad enough that people are now reporting them to the FCC. You can too here https://consumercomplaints.fcc.gov/hc/en-us

Date of experience: September 20, 2016
Michigan
1 review
9 helpful votes
Follow Mitchell M.
Unfollow Mitchell M.
Share Review
Report Review

Fraudulent
September 20, 2016

Cnn has gone rogue for Clinton trashing trump with lies! People wake up what's in it for cnn? Slander and corruption someone sue them! Get cnn off the air can't stand for untruthful reporting

Date of experience: September 20, 2016
Canada
1 review
8 helpful votes
Follow D D.
Unfollow D D.
Share Review
Report Review

I've been watching CNN for years, never considered it a 'real' news source. Now they spend the whole news cycle trashing Trump over petty issues when Hillary and Bill have been selling influence for millions, hiding e-mails, lying to Congress and getting away with it. CNN has guests with books trashing Trump, why not interview the author of 'Clinton Cash'. I suggest everyone read that book, there are no bigger criminals than Hillary and Bill. Bill meets with the Attorney General in her plane, and then Hillary gets off, no charges. How dishonest and obvious. It's amazing that she is able to say she didn't know the rules in her position and that's the end of it. Anyone else would be in jail. Poor Martha Stewart.

Date of experience: September 18, 2016
Illinois
1 review
6 helpful votes
Follow Burr L.
Unfollow Burr L.
Share Review
Report Review

Good-bye
September 16, 2016

I've watched CNN every morning for the past 20 years, and I've just switched to another channel (except for Fareed on Sundays). The reason: all the Trump surrogates screeching non-stop to promote and legitimize a sick bully and potential dictator who if elected would blow up the country and the world. I'm so tired of the lying talking heads screaming at each other like kids. Has CNN been acquired by Fox? I'm happy with my new morning network: MSNBC.

Date of experience: September 16, 2016
Maryland
1 review
5 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review

Ashleigh Banfield
September 16, 2016

Ashleigh Banfield look drunk with her red eyes by attacking one candidate during the whole daytime news program. CNN iIS NOT A FAIR CHANNEL period that its so (:

Date of experience: September 16, 2016
Wyoming
4 reviews
23 helpful votes
Follow Wesley S.
Unfollow Wesley S.
Share Review
Report Review

Liars and propganda
September 15, 2016

Worst news agency. Liberal propaganda machine. Only a one sided perspective of the news fuels by liberal bias and hate mongering.

Date of experience: September 15, 2016
New Jersey
2 reviews
17 helpful votes
Follow Brandi C.
Unfollow Brandi C.
Share Review
Report Review

Their articles/stories are contrived works of fiction, spun so far out of control that it makes my head hurt. One article headlined, "On Russian TV, Trump Says it's 'Unlikely' Putin Trying to Sway Election"--the interview was with Larry King. Is Larry King Russian? No. If it aired in Russia, um, so what? Another story was the girl calling to burn down the suburbs... What did CNN do? They made it look like a call for peace. Yet another article, "Former CIA Official: Putin Wants Trump to Win". Really? I'm thinking Putin isn't the only leader whom wants Trump to win, if he even wants Trump to win. Don't believe a thing from this channel any more. Why is this still a channel? Perhaps they'll have more viewers with Common Core graduates. The only time I watch stories on this channel is when an alternative news channel covers their blatant lies.

Date of experience: September 12, 2016
Pennsylvania
1 review
6 helpful votes
Follow Sue u.
Unfollow Sue u.
Share Review
Report Review

We know CNN is controlled by Ted Turner group full of democratic bull crap. Stop putting Donald Trump down we see where this is going trying to control the nation it'll never work people are too smart for your program.

Date of experience: September 5, 2016
New Jersey
19 reviews
43 helpful votes
Follow Debbie I.
Unfollow Debbie I.
Share Review
Report Review

CNN a bias station
September 5, 2016

CNN is for viewers that are Liberal Democrats. What happened to news channels reporting the "news" and viewers forming opinions and determining the truth? CNN reports news that is bias supporting Liberal ideas. The news is bias only presenting news through democratic eyes. CNN distorts the truth and trashes any person, situation or circumstance that reflects views contrary to theirs'

Date of experience: September 5, 2016
Florida
1 review
4 helpful votes
Follow Joan D.
Unfollow Joan D.
Share Review
Report Review

This news channel sucks!
September 4, 2016

Fake news. People who don't really care about the U. S, who only care about their anger and hate. Can't stand them!

Date of experience: September 4, 2016
California
1 review
2 helpful votes
Follow Baari W.
Unfollow Baari W.
Share Review
Report Review

I was impressed with how Victor Blackwell would not let up on Pastor Burns or the representative for the Trump campaign. It was absolutely perfect. I would love to see Victor Blackwell interview anyone. Where has he been. Sign me up.

Date of experience: September 3, 2016
Florida
1 review
6 helpful votes
Follow Rick W.
Unfollow Rick W.
Share Review
Report Review

CNN is far from being a news station. They get the weather correct because it's news that can be controlled. But as for news about people they are very one sided and don't report the fact or purposely leave them out. They wish to brain wash the masses with their information. Like if they are hypnotizing you with their reporters views and belief. They are far from being news casters. They are not journalists. CNN is full of opinionated people with a camera pointed at them splurging out anything other than fact. They should Change their name to the CNN THE OPINIONATED NON FACTUAL STATION.

Date of experience: September 2, 2016
Thailand
1 review
2 helpful votes
Follow Jonathan W.
Unfollow Jonathan W.
Share Review
Report Review

CNN' "Breaking News" coverage is absurd. Almost any tragic event dominates the entire news section and often the program after it with endless repetition and absurd conjecture. CNN; cover the damn story and then get back to us when there is real news and information to impart about the event.

Date of experience: August 23, 2016
Missouri
1 review
4 helpful votes
Follow Diana H.
Unfollow Diana H.
Share Review
Report Review

Report The News
August 24, 2016

If I want personal opinions or crazy videos I will check social media. Please start reporting actual news!

Date of experience: August 23, 2016
Tennessee
1 review
6 helpful votes
Follow Carol p.
Unfollow Carol p.
Share Review
Report Review

Everyone I know is sick to death of CNN your commentators all act so ridiculous they twist every subject never tell the truth you're so Democratic I am not a Republican or a Democrat but I have never seen anyone that XO ridiculous everyone says the same thing as soon as we turn CNN on we have to turn it right back off again there is no reason for you all to ask what you do you're very unprofessional

Date of experience: August 23, 2016
Ohio
1 review
5 helpful votes
Follow Mary o.
Unfollow Mary o.
Share Review
Report Review

Carol Costelo is one of the worst Interviewers I have ever seen. Why does she constanttly snicker when she asks questiions of Trump supporrters. She is so Very Unprofessional, Rude, and Obnoxious, along with so many other CNN employee. These Clinton supporters are RUNNING SCARED

Date of experience: August 22, 2016