Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CNN

CNN

1.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CNN?
grey stargrey stargrey stargrey stargrey star

CNN Reviews Summary

The feedback regarding CNN reveals a predominantly negative sentiment, with customers expressing significant dissatisfaction over perceived bias and lack of balanced reporting. Many reviewers feel that the network favors certain political perspectives, which undermines its credibility. Concerns are raised about the quality of interviews and fact-checking, leading viewers to seek news from alternative sources. While some maintain trust in CNN compared to other outlets, the overall impression is of a decline in journalistic integrity, prompting a notable number of former viewers to disengage from the channel entirely.

This summary is generated by AI, based on text from customer reviews

service
96
value
93
shipping
56
returns
53
quality
89

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Shalia R.
Unfollow Shalia R.
Share Review
Report Review

Wth!
February 19, 2017

Is trump bipolar? Schizophrenic?... 70 yrs old and his mind seem to be unstable... Obama ain't the president no more so how does he keep being blamed for $#*!. Donald Trump is cray cray!

Date of experience: February 19, 2017
NL
1 review
7 helpful votes
Follow Richard E.
Unfollow Richard E.
Share Review
Report Review

CNN is abusively biased
February 19, 2017

CNN has become an extremely militant anti Trump propaganda network.
They have broke every journalistic code or ethics in an attempt to undermine and damage the new president. Shame on them!

Date of experience: February 18, 2017
Ohio
1 review
8 helpful votes
Follow robin k.
Unfollow robin k.
Share Review
Report Review

Fake news
February 18, 2017

DO YOUR JOB YOUR PERSONAL OPINIONS AND THAT OF HOLLYWOOD MEAN NOTHING TO AMERICA ITS YOUR JOB TO REPORT NOTHING ELSE

Date of experience: February 18, 2017
Pennsylvania
1 review
0 helpful votes
Follow Erish W.
Unfollow Erish W.
Share Review
Report Review

I just wanted to know one thing. Are we as tax payers paying for the trump kid's security for them to travel to different countries or different states. I watched the news and it was showing the amount of security they needed to travel.

Date of experience: February 18, 2017
Canada
1 review
7 helpful votes
Follow Rena W.
Unfollow Rena W.
Share Review
Report Review

Booo CNN your fired
February 18, 2017

Switched over to fox as tired of CNN prejudicial reporting and childish schoolyard attacks on trump. It's obvious that no matter what trump does CNN will find a way to attack him. Okay we get it. You didn't vote for him. Let it go and let him do his job and give him the respect the other presidents were given. CNN... your fired...

Date of experience: February 18, 2017
California
1 review
9 helpful votes
Follow James W.
Unfollow James W.
Share Review
Report Review

Stop being dishonest
February 18, 2017

I am very tired of watching CNN take the Clinton loss so terribly. I voted for Clinton but I had to accept the will of the people. You cannot control this. Please stop it with all the exaggerations over every little thing Trump does. It's making you look bad and even I had to stop watching CNN which I used to love to do.

Date of experience: February 18, 2017
Illinois
1 review
4 helpful votes
Follow Maureen B.
Unfollow Maureen B.
Share Review
Report Review

All of your reporters are terribly biased. The TONE, as mentioned by President Trump, is mean and degrading. Cummo and Scarbourgh are probably the worse! Why can't any of your reporters say some positive stuff about this adminstration. It is sooooo very negative!

Date of experience: February 17, 2017
Ohio
1 review
7 helpful votes
Follow Hugo S.
Unfollow Hugo S.
Share Review
Report Review

Losers
February 18, 2017

Bunch of losers grow up. You may learn something from Fox News and I think the CNN CEO is a racist and a pig.We are all Americans have some respect for the one that represents our country president TRUMP

Date of experience: February 17, 2017
Texas
2 reviews
6 helpful votes
Follow David C.
Unfollow David C.
Share Review
Report Review

Never covers the positive parts of the current administration. Trump is doing some REALLY GREAT things and you only focus on the negative. It's so obvious. Get it together, or get out of the game...

Date of experience: February 17, 2017
Rhode Island
1 review
6 helpful votes
Follow Samantha S.
Unfollow Samantha S.
Share Review
Report Review

What's going on CNN?
February 17, 2017

I am neither for the republican nor democratic side and cannot help but notice the amount of bias information I see coming from CNN right now. Every single news reporter has nothing nice to say while on air. The craziest thing is that as a news station, you should direct your employees not to favor ANY side. Their job is to bring you news, not talk about what "their personal beliefs are". Wish the best to the company in the future and hope the communities word is strong enough for you to take notice.

Date of experience: February 17, 2017
Maryland
1 review
6 helpful votes
Follow Doris M.
Unfollow Doris M.
Share Review
Report Review

I am glad to see i am not the only one disgusted. I have switched to another statiin that reports the news. I would like to see the country come together. Donald Trump is our president let the man do his job and quit bashing him. I hate seeing BREAKING NEWS on the screen and what you repirt is the same thing you reported many days ago rehashing your nastiness. Go out and get some real news

Date of experience: February 17, 2017
Texas
1 review
5 helpful votes
Follow Mary T.
Unfollow Mary T.
Share Review
Report Review

When did CNN get so scared? So angry? As CNN talks about the minute stupid details of things Trump said, people are making more money in their stocks, their 401ks because America sees hope and believes we are going in the right direction.
As CNN talks about stupid I correct stories that prove they are wrong over and over, large corporations are thrilled with Trump and making many many jobs for Americans.
And CNN appears to be catering to the Hollywood ites who make their living morphing into whatever personality their role calls for. It is their job. This comes from the top. Maybe it's time for a new CEO of CNN.

Date of experience: February 17, 2017
Montana
1 review
5 helpful votes
Follow Brigitte W.
Unfollow Brigitte W.
Share Review
Report Review

CNN Devolves
February 17, 2017

I'm finished! I'm extremely disappointed and have decided to stop watching CNN after years. The reporting isn't reporting instead has become intolerable banter from left wing liberals and disrespectful news commentators with little regard to true reporting and the preservation of journalism. It exemplifies the devolution of our society!

Date of experience: February 16, 2017
Illinois
1 review
5 helpful votes
Follow barbara l.
Unfollow barbara l.
Share Review
Report Review

Symone Saunders
February 17, 2017

Symone Saunders should not be on tv. She is a racist. You ruin your news stations by having her on. She speaks with hatred for white oeople

Date of experience: February 16, 2017
California
1 review
6 helpful votes
Follow Dean M.
Unfollow Dean M.
Share Review
Report Review

Watching Jake Tapper get angry on CNN news every day when he discusses an issue surrounding our president and watching him try to trap President Trump at a presser on 2/16/17 is really sad. You need to reconsider not reporting both sides of what is going on with this change mandate for our country. We the people (at least a large majority of us) of these United States are happy with President Trump's performance in this first month but you act like everything he has done is horrible. Rediscover your journalistic integrity or slide quickly into irrelevance. Certainly your choice. Please return to representing everyone not just special interests. We will return when you do!

Date of experience: February 16, 2017
Colorado
1 review
7 helpful votes
Follow Austin T.
Unfollow Austin T.
Share Review
Report Review

Lost supporter!
February 16, 2017

I have wanted to support CNN so badly. Unfortunately I just cant continue this way. CNN is bordering on subversion! CNN has obviously become a radical, Left Wing, Socialist arm of the Democratic Party. Because of you I have changed my voter registration to Independent. I wont be associated with any one that can support this kind of trash. Such hypocrites! CNN you are tearing this nation apart and working so hard at it. What is wrong with you? Even to someone like me that stubbornly supported you even when it made me feel dirty. I just cant do it anymore. If there really is a Hell, you and your reporters will burn in it. God help you If its the right thing to do

Date of experience: February 16, 2017
New York
5 reviews
14 helpful votes
Follow Bob W.
Unfollow Bob W.
Share Review
Report Review

Can not stand to watch anymore. Don lemmon is one of the worst. He purposely turns words and stories around into something it's not. Consistently pushing tolerance, yet they seem to be the most intolerant people out there. Repeating false narratives and glorifying violence against police. Seems to me they should consider the actual facts before reporting. They should be off the air for their involvement with Clintons campaign.

Date of experience: February 16, 2017
Florida
1 review
6 helpful votes
Follow Greg H.
Unfollow Greg H.
Share Review
Report Review

CNN is disgusting
February 16, 2017

Cnn has become completely unwatchable. They are one sided liberal biased opinions are sickening. All they do us talk completely negative everything. Angry uptight people. Bad for anyone to see. Will not watch any more. Just can't take it. Good bye

Date of experience: February 16, 2017
Florida
1 review
6 helpful votes
Follow Brooke P.
Unfollow Brooke P.
Share Review
Report Review

Not impartial all op ed
February 16, 2017

Your entire station, with the exception of 2-3 individuals, just cannot be impartial when it comes to any topic connected with Trump. You have stopped presenting both sides and have become an entire network of opinion editorials. Sigh. You can do better.

Date of experience: February 16, 2017
South Carolina
1 review
4 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

I watch Trump rip your news station CNN and your station really looks bad. If you hate him or love him, President Trump looks very good on 2/16/2017 press conference answering questions left and right and held his. I must say he did a very good job today.

Date of experience: February 16, 2017