Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CNN

CNN

1.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CNN?
grey stargrey stargrey stargrey stargrey star

CNN Reviews Summary

The feedback regarding CNN reveals a predominantly negative sentiment, with customers expressing significant dissatisfaction over perceived bias and lack of balanced reporting. Many reviewers feel that the network favors certain political perspectives, which undermines its credibility. Concerns are raised about the quality of interviews and fact-checking, leading viewers to seek news from alternative sources. While some maintain trust in CNN compared to other outlets, the overall impression is of a decline in journalistic integrity, prompting a notable number of former viewers to disengage from the channel entirely.

This summary is generated by AI, based on text from customer reviews

service
96
value
93
shipping
56
returns
53
quality
89

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
Follow Julie T.
Unfollow Julie T.
Share Review
Report Review

Take out food
April 3, 2020

We come in contact with far less than the 6 foot distance to pay for carry out orders.
We handle cash, hands on debit cards.
Why are we considered essential for the public to eat out?
Think about this,
Is this essential or convenient.

Date of experience: April 2, 2020
California
1 review
17 helpful votes
Follow Sam B.
Unfollow Sam B.
Share Review
Report Review

Fake News
April 2, 2020

I use to love CNN, but all they do is lie, and present fake news to the American people. And stop bashing our President

Date of experience: April 2, 2020
Canada
1 review
1 helpful vote
Follow mike i.
Unfollow mike i.
Share Review
Report Review

FAKE NEWS
April 1, 2020

All that cnn is doing is war in side the country, FAKE NEWS will kill people its not how a news agency should run its news by manipulating people to hate others, Trump was chosen by the people cnn needs to respect it and not try make war and distraction

Date of experience: April 1, 2020
Texas
1 review
9 helpful votes
Follow Racharl L.
Unfollow Racharl L.
Share Review
Report Review

This station CNN is so biased- full of lies and very angry journalists. Not fun to watch and not trustworthy! Can hardly be called a news outlet - more like a reality program that never ends.

Date of experience: April 1, 2020
New York
1 review
2 helpful votes
Follow Ray B.
Unfollow Ray B.
Share Review
Report Review

Fake News
March 30, 2020

Don't listen to CNN. They are just plain wrong. Interesting that they advertise that an 'apple is an apple'. Apparently they don't know what an apple is. If you have to advertise that your honest, you're probably not too honest! And let's not give any more air time to Pelosi, as she's the most distorted person on this earth! I watch Fox News for the news, I watch CNN if I want comedy!

Date of experience: March 30, 2020
California
1 review
5 helpful votes
Follow RON B.
Unfollow RON B.
Share Review
Report Review

CNN IS HALF TRUTHS.
OUT OF CONTEXT STATEMENTS.
OUT RIGHT LIES.
OPINIONS AND NOT NEWS.
LEFT WINGS HACKS...

Date of experience: March 30, 2020
Tennessee
1 review
0 helpful votes
Follow Kevin L.
Unfollow Kevin L.
Share Review
Report Review

Fake news total lies
March 30, 2020

9. Percent made up fake news with total lies the reporters should be arrested new laws need to be made so we don't have reporters that lie and get paid under the table for the lies

Date of experience: March 30, 2020
Georgia
1 review
0 helpful votes
Follow Ira D.
Unfollow Ira D.
Share Review
Report Review

Liberal Liars!
March 30, 2020

They are a disgrace for this country! Liberal liars who mislead everyone on political situation in US

Date of experience: March 30, 2020
Georgia
1 review
2 helpful votes
Follow Bob B.
Unfollow Bob B.
Share Review
Report Review

I am generally a fan of CNN and feel that most of their coverage is fair and factual. But I was really disgusted by Berman's interview of Dr. Fauci just before 8 AM today. An obviously tired Dr. Fauci came on CNN to explain the extension of the stay-at-home guidelines for another 30 days. Berman asked him question after question that seemed intended to provoke Fauci into criticizing President Trump. Berman, don't you understand that the health of the nation depends in no small measure on the ability of Fauci to work with Trump and advise him on the best courses of action? And that if you drive a wedge between them, which the far right is also attempting to do, you harm the country?

Date of experience: March 30, 2020
Florida
1 review
31 helpful votes
Follow Henry H.
Unfollow Henry H.
Share Review
Report Review

Disappointing CNN!
March 30, 2020

How disappointing cnn has become. I have always looked up at cnn for good unbiased and objective news. The way every professional news station and casts should be.
Sadly cnn and its staff have become solely obsessed and focused on being on a personal vendetta with the president. I no longer watch cnn since each time I do, its nothing but attacks and finger pointing on president Trump. I am not very fond if tge president. However; that is utterly not the news I look forward to listen to. So disgusted...

Date of experience: March 29, 2020
Texas
1 review
0 helpful votes
Follow Rob R.
Unfollow Rob R.
Share Review
Report Review

Cnn always misleads people misinforms people makes there own news to help democrats and try to hurt and attack president Trump instead of reporting real news theu chosse and choose to spread lie upon lie to confuse, mislead, misinform and attack president Trump they have been exposed and fact checked plenty of there lies even one of their news lady said theu told her not to report important news to concentrate on attacking president trump this is no longer a fair news for the people like JFK said the news media monguls never report real news only report what they want you to know not the truth and look what happened to him speech was given before assassination. So there you have it even president jfk tried to warn us imagine now more power more money its the truth fake news smh cnn abc msnbc etc the list goes on but cnn is on top of all of them

Date of experience: March 27, 2020
California
1 review
1 helpful vote
Follow Chuckn S.
Unfollow Chuckn S.
Share Review
Report Review

I am definitely not invited to this party. Is anyone on this Channel not a militant gay? Don Lemon isna drunk fool.

Date of experience: March 25, 2020
North Carolina
11 reviews
33 helpful votes
Follow Randy H.
Unfollow Randy H.
Share Review
Report Review

I noticed their reporting of certain state numbers of the Virus were off by hundreds. I live in North Carolina and we are reporting 284 cases. CNN's "Reliable Sources" showing 184 cases. Pic below. Amazing! So you have a show with this name and this is what you report. Don't think I'm watching that channel no more. They're rank 19th worldwide in news organizations so this shouldn't surprise me or you. Remember, believe none of what you hear and only half of what you see and you'll be ahead of the game. Our medical professionals are doing outstanding job of keeping our death rate at almost the lowest of all countries and that's not even being reported. Y'all suck.

Date of experience: March 22, 2020
Florida
1 review
8 helpful votes
Follow Vi S.
Unfollow Vi S.
Share Review
Report Review

Jeremy Diamond
March 21, 2020

Good job, Jeremy Diamond, for twisting information from today's Corona Virus update, to suit your negative agenda. However, you shouldn't call yourself a report. Reporting should be for providing information as accurately as possible. You clearly don't do that. And, shame on the other staff members for following suit.

Date of experience: March 21, 2020
Texas
1 review
10 helpful votes
Follow Neat G.
Unfollow Neat G.
Share Review
Report Review

America needs more from our frontline news sources than hourly re-hashing of what was said wrong over the last few days. I hope we can get Pr Trump sent packing next January, but don't need CNN's outlandishly biased comments, out of context quotes, and outright misrepresentations to convince me that he is unfit.

Date of experience: March 21, 2020
Arizona
2 reviews
72 helpful votes
Follow Karen L.
Unfollow Karen L.
Share Review
Report Review

I am no avid CNN viewer but I have to say if I need to go to this channel for up to date world news I really do not care to also get jabs made about how you dislike what the President is doing, saying, commenting etc... you have every segment with the news anchor giving the information and then their opinion on how they have a problem with the President. It's disgusting! I may not be the biggest supporter but stop it already. ABSURD!

Date of experience: March 20, 2020
Texas
1 review
34 helpful votes
Follow Wayne R.
Unfollow Wayne R.
Share Review
Report Review

"News" quality
March 19, 2020

Very discouraging to try and watch CNN. I've finally made the decision to stop after 22 years of watching. Over the past 2 years I've researched much of their "news" only to discover most of it is either untrue, exaggerated or poorly researched. It appears they must be hiring Junior High kids now in adult bodies. Very unfortunate. I'm done watching!

Date of experience: March 19, 2020
Alabama
1 review
15 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

TERRIBLE news people
March 19, 2020

I was shocked to listen to your news people... especially about Pres. Trump... they just lied and lied. China wants Biden so they can push him around. Thank heaven we have a strong President who will protect us. You need to clean house and get rid of your left leaning "correspondents". CNN is a mess.

Date of experience: March 18, 2020
Maryland
1 review
0 helpful votes
Follow Tom C.
Unfollow Tom C.
Share Review
Report Review

CNN is the only station that allows this crazy, evil guy to come on and say that he does not believe in God. What a sad state! The guy believes in hell, but not in heaven- he is a very lost soul. Pray for him. At a time like this with the Coronavirus pandemic, you would think that atheist CNN would show some compassion and common sense and allow pastors and priests to run Adds to comfort the nation and the world, but no..., it is spreading more negativity and evil. For what? Millions in an add from the devil himself? SHAME ON YOU CNN!
Children watch the new too. Stop spreading evil and racism. Look there is only 1 regular black news reporter.

Date of experience: March 15, 2020
Georgia
2 reviews
10 helpful votes
Follow Mike B.
Unfollow Mike B.
Share Review
Report Review

I thought, maybe, they CNN would stop their political agenda during this crisis, so I decided to watch cnn. My thoughts were, I'll watch until they attack our president, then change the channel. It took less than 30 seconds. CNN, if you read this review, PLEASE stop this nonsense.

Date of experience: March 15, 2020