Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CNN

CNN

1.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CNN?
grey stargrey stargrey stargrey stargrey star

CNN Reviews Summary

The feedback regarding CNN reveals a predominantly negative sentiment, with customers expressing significant dissatisfaction over perceived bias and lack of balanced reporting. Many reviewers feel that the network favors certain political perspectives, which undermines its credibility. Concerns are raised about the quality of interviews and fact-checking, leading viewers to seek news from alternative sources. While some maintain trust in CNN compared to other outlets, the overall impression is of a decline in journalistic integrity, prompting a notable number of former viewers to disengage from the channel entirely.

This summary is generated by AI, based on text from customer reviews

service
96
value
93
shipping
56
returns
53
quality
89

We monitor reviews for authenticity

Alabama
1 review
0 helpful votes
Follow Chris W.
Unfollow Chris W.
Share Review
Report Review

Lies, lies, lies..
September 9, 2020

Sick and tired of lies. Cnn will go bankrupt and the silent majority is silent no more. We see through your fake crap. America is awake.

Date of experience: September 8, 2020
Canada
1 review
13 helpful votes
Follow Jeff D.
Unfollow Jeff D.
Share Review
Report Review

CNN - Pathetic
September 8, 2020

There was a time CNN was my go to for any major news story. Sadly they have degraded to an obviously biased, hate promoting network that has become unwatchable. Opinions have overtaken news, news anchors have been replaced by tabloid journalists who think they have some right to impress their hatred of a duly elected president onto a nation. Celebrating rioting and looting while degrading and decrying your founding fathers. CNN you are truly unpatriotic and pathetic.

Date of experience: September 7, 2020
Texas
1 review
0 helpful votes
Follow Angela C.
Unfollow Angela C.
Share Review
Report Review

Fake news! Don't watch.
September 7, 2020

I can't stand to watch CNN it is not news they are not giving accurate facts. They lie and twists the words around. The best news to watch is Fox news.

Date of experience: September 7, 2020
New York
1 review
0 helpful votes
Follow g g.
Unfollow g g.
Share Review
Report Review

FIRST OF ALL NEVER TOLD WHEN TRUTH CAME OUT ON FREDDY GRAY CASE & IT WAS PROVEN AFTER 3 YRS OF LIES THAT GRAY HIT HIMSELF INSIDE THE VAN NOT"""""""" THE POLICE OFFICERS WHO WERE RAILROADED CAUSE CNN WANTED THE LIE TO BE STORY INSTEAD OF THE TRUTH """""""""" DID CNN APOLOGIZE TO THE BALTIMORE POLICE DEPT?

Date of experience: September 2, 2020
California
1 review
0 helpful votes
Follow Carlos M.
Unfollow Carlos M.
Share Review
Report Review

I watch all news CBS, NBC, OAN and CNN and the worst is CNN. I wacht it to see how dum he is, I am a mexican american and I am proud to be an American. Is scary see socialists on TV

Date of experience: September 1, 2020
Texas
2 reviews
52 helpful votes
Follow Monica N.
Unfollow Monica N.
Share Review
Report Review

It's terrible
September 1, 2020

I used to watch CNN until early 2020 once they stopped airing the horrible violence in our cities. It's so obvious and a gross negligence by that news channel. I put in for a few minutes at a time just see if they have pulled their head outta their__s, but nope. It physically makes me sick to watch. I'm a Fox News viewer now. Voted twice for Obama and this time I'll be voting Trump, no question.

Date of experience: September 1, 2020
Texas
21 reviews
86 helpful votes
Follow Aqwerty S.
Unfollow Aqwerty S.
Share Review
Report Review

Bia is too much
September 1, 2020

CNN stands for
Communist
News
Network
CNN is so bia toward the democrat communist that it is not just fake news, it is all just anti-trump. TRUMP 2020

Date of experience: August 31, 2020
Arizona
1 review
0 helpful votes
Follow j M.
Unfollow j M.
Share Review
Report Review

Why?
August 29, 2020

Why does CNN advocate hate and racism? It is so bad and the entire country sees it. Lemon is so full of hate it must be hard for him everyday to come to work. Constant hate for the US is not good for the country, and encouraging racism will fail their democrat party.

Date of experience: August 29, 2020
Massachusetts
1 review
1 helpful vote
Follow ED S.
Unfollow ED S.
Share Review
Report Review

AFTER LISTENING TO & READING BIAS COMMENTARYS THAT ARE SO FAKE THEY OUGHT TO BE AGAINST THE LAW! YOUR AMATEUR REPORTING OBVIOUSLY STARTS AT THE TOP. YOUR RATINGS REFLECT THE POORLY RUN ORGANIZATION? YOU FALSELY CLAIM YO BE. ANY BODY THAT LISTENS TO THIS PILE OF DUNG REPORTING, EITHER DOES'NT HAVE A CLUE OR THER'RE MENTALY IMPAIRED. NEED TO RENAME...………. FNN...…... FAKE NEWS NETWORK

Date of experience: August 28, 2020
California
1 review
7 helpful votes
Follow G G.
Unfollow G G.
Share Review
Report Review

I can't figure out why they promote so much hate! They obviously have a extreme left as a boss because no one in their right mind should believe any of this piece of crap platform! Just pathetic waste of time! CNN... WAKE UP!

Date of experience: August 27, 2020
Canada
1 review
1 helpful vote
Follow Eva L.
Unfollow Eva L.
Share Review
Report Review

Don't you now cnn activists that we the people have access to every bit of information on a planet, that your fake news will never recover credibility or will never be taken seriously. The game is over cnn activists! Lol

Date of experience: August 25, 2020
South Carolina
1 review
24 helpful votes
Follow Demetruis M.
Unfollow Demetruis M.
Share Review
Report Review

Leaving
August 26, 2020

CNN it's time too say goodbye. I can no longer watch or support this news channel. It's sad that you can no longer report the truth. I've watched over the past several months where this so called news channel stands. Not only have you lost my viewing but You've also lost all of my family and friends views. Get back to the truth and what really matters! If there was a 0 rating I would've given that.

Date of experience: August 25, 2020
California
1 review
12 helpful votes
Follow Damon B.
Unfollow Damon B.
Share Review
Report Review

CNN Sucks
August 26, 2020

The last gasps of a dying network! From pathetic crying Don lemon to dumb buff moron Chris Cuomo, kick rocks! Get a hobby! Going to have four more years of Trump! Can't wait to see the 2021 new lineup of fake anchors on CNN because this lineup will be tossed into the trash heap of gate!

Date of experience: August 25, 2020
Michigan
1 review
0 helpful votes
Follow Nardi G.
Unfollow Nardi G.
Share Review
Report Review

I can't believe I'm back in CNN good job Rick Santorum making watchable again!
Thank you CNN for putting some independent conservatives on your shows specially Rick Santorum you can see he speaks the truth only...

Date of experience: August 24, 2020
Texas
1 review
1 helpful vote
Follow M S.
Unfollow M S.
Share Review
Report Review

Defund CNN
August 20, 2020

Piss poor left wing extremist organization that lacks the basic skills of journalism. This "News" organization spews hatred towards the people, America, and the president through every other word they speak. Defund CNN. This is an anti-police and anti-American organization.

Date of experience: August 20, 2020
California
1 review
0 helpful votes
Follow Paul l.
Unfollow Paul l.
Share Review
Report Review

Do your job CNN
August 20, 2020

The Elon Musk Fiasco speaks for itself. How does CNN Report with no basis? It is obvious to all that no reasonable effort was put in by the reporter to confirm the information oh, if he did he would have found the truth and could have reported the truth!

Date of experience: August 19, 2020
Georgia
1 review
4 helpful votes
Follow Rich L.
Unfollow Rich L.
Share Review
Report Review

Deceiving news
August 15, 2020

This network is what wrong with the United States of America. Tries to manipulate an agenda that will eventually destroy this network. My views have changed toward a more conservative agenda at keeping US interest first. Hopefully the people that CNN manipulates will realize how they are only told one point of view, which is usually inaccurate. CNN has definitely turned me into a Trump supporter because he is not a puppet to the media. Be a wolf, not a sheep!

Date of experience: August 15, 2020
Hawaii
1 review
4 helpful votes
Follow Krystal G.
Unfollow Krystal G.
Share Review
Report Review

I don't vote for a specific party and it would be nice if you had some unbiased information, not only negative opinions of the republic party.

Date of experience: August 13, 2020
Nevada
1 review
0 helpful votes
Follow Janinne W.
Unfollow Janinne W.
Share Review
Report Review

Dr. Sanjay Gupta
August 13, 2020

Dr. Sanjay Gupta looks great with the longer hair. Let is grow! The longer hair suits you. I know it's because of the virus and you haven't gotten a haircut but you look good.

Date of experience: August 11, 2020
Florida
1 review
0 helpful votes
Follow Susan T.
Unfollow Susan T.
Share Review
Report Review

They should be held accountable for reporting false information to the public. Why I still watch them... maybe I just want to give them the benefit of doubt. But no time and time again they try to mislead their viewers. I'm done!

Date of experience: July 31, 2020