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CNC IntelligenceReviews 110

4.4

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From the business

CNC Intelligence was founded by Cyber Intelligence, Crypto Investigations, Asset Recovery and Offshore Legal Experts. With over 40 years of experience in these fields individually they came together to form a boutique Cyber and Crypto Intelligence Group focused on providing results.

Using the latest Cyber tools, Open Source Intelligence (OSINT), Human Intelligence (HUMINT), cutting edge technology and Cyber Tools, we provide Actionable Intelligence to our clients.

Headquartered in Washington, DC, CNC Intelligence has it’s Cybint Operations Center in Rehovot, Israel and it’s Global Investigations Head Office in Orem, Utah.


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CNC Intelligence Reviews Summary

CNC Intelligence has a rating of 4.4 stars from 110 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CNC Intelligence most frequently mention recovery process and crypto scam. CNC Intelligence ranks 2nd among Cyber Security sites.

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California
1 review
0 helpful votes
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Awesome service
July 29, 2022

Very pleased with the knowledge I have received. I was not sure about my issue being real and I was assured that everything was going to be ok

Date of experience: July 29, 2022
New York
1 review
44 helpful votes
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It Is What It Is
August 27, 2022

Well I did research and tried to get as much info as possible about CNC Intelligence. I later decided to reach out to them based on several reviews I read. I lost 54k to broker scammers. I hired CNC and paid them $4000.

They did explain to me how it works such as contact tracing reports. After report I would schedule meeting with former FBI officer to tell me exactly what to say to police when I take the report to them. I was definitely not comfortable with going to police to file report with them after I am already dealing with the CNC.

Anyways, since that's how it works I have no choice. It was yesterday I had meeting with former FBI agent. Today I went to police station to file police report. I have had experiences going to police stations for other stuff in the past and I'm not always satisfied with them. Anyways, I got to police station today and explained to them as directed my CNC (to be brief and not give details). But unfortunately police wanted details. I told them I hired CNC. Long story short, the officer wants me to contact fraud division and gave me phone number to call. I probably will call later but based on what officer was asking, I don't think I want to go further. I rather count my loss and move on. Officer wanted to know how I got the money I lost. I believe he was being intrusive. At that moment I knew I was not going to call fraud dept. I came home and read CNC reviews again. I came across honest review who posted exactly what I expected instead bogus reviews saying "CNC responses are top-notch" etc.

The fellow posted that he did file police report and he was assigned case number and at the end, police could not determine money in the suspect accounts belong to the victim (s). This is actually a closure for me. I don't want to waste more time and resources. I thank CNC for their time but I will not proceed with the recovery. If you are scammed by crypto broker or somehow, I think you should just count your loss and move on.

Date of experience: July 27, 2022
Arizona
1 review
32 helpful votes
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It's been 4 months they've broken every appointment. And send links to a video chat that don't work on my phone. Big waste of money so far.

CNC Intelligence attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 28, 2022
Brad F. — CNC Intelligence Rep
over a year old

Kevin R. Thank you for taking the time to write a review. After I read your review at the end of April, I wrote you the following email before following up with a phone call. "Dear Mr. R.,

I hope this email reaches you well. I became aware of the chat or review today that you left recently. First, I am sorry that you are having trouble communicating with us. From what you wrote, I understand that you had difficulty with our Zoho video communication platform on your phone. While I don't know what system you use, Android or Apple, I did an experiment to see if I could re-create the problem using my personal phone, an older IPhone Xr. As an aside, I have never tried to do a video meeting on my phone. I meet with clients daily in video consultations, but with a laptop or desktop computer system. I had our operations manager send me a link and password credentials to my email. I tried to log on, and I received a message, that I would need to download the Free "Zoho Meeting & Online Meeting" App from the App Store. Once I did, I clicked on the link again, and with a few clicks, was connected the manager who sent the link. If you would prefer to use a phone for all communications I would recommend downloading the App, and we can do a pre-arranged test if needed. Or you can simply use a laptop etc.

Having said the above, allow me to address both communicating with our company in general and the process with regard to our work in trying to find and return assets to our clients.

First, communicating with us. We have 4 offices around the globe (2 in the U. S) Our U.S. Phone number is (202) 773-4626. We have people working for us in multiple time zones, 6 days a week. We have people working on Sundays and we have an answering service for redundancy and hours we are not in the office. We have a dedicated client chat system on our website. One can also simply reply to any of our emails which usually go to real people (like me). I mention the above, because there is no reason not to be able to contact us, ask us questions about your case, or let us know, for example, a video link is not working.

Second, the process. We have developed a step by step process, that we believe insures our clients the best possible chance for success. But because every case is wholly unique, based on the circumstances of the case, and because there are no shortcuts, and because we cannot dictate the timing of other organizations that we must deal with (like local law enforcement agencies and VASP's), the process will take time as we move forward. Patience is required.

We pride ourselves on being available to our clients. We also take pride in knowing that our team here shares the sense of urgency and frustration that our clients live with resulting from digital currency scams. I will attempt to reach you by phone as well, in order to answer any additional questions or concerns that you may have. Thank you for your continued patience and understanding in this matter."

Following the above email, I reached out to you by phone the same day in order to make myself available to you to discuss any other concerns or questions that you may have. I spoke to you at least twice and made sure that both your case coordinator and our operations manager, knew of your concerns and communications difficulties. Since that time, you have spoken with them multiple times as well. And we have been contacting you using an alternative communications system in order to ensure more fluid communication. In short, our entire team has been mobilized to resolve any issues and to better meet your needs. CNC Intelligence has taken your concerns very seriously, and have made significant efforts in trying to implement solutions. We have and continue to treat you and your case with the same respect, and resolve that we treat all of our client's and their cases. And as such we feel that your review, it's title and the star rating are both unwarranted and unjust.

California
1 review
2 helpful votes
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I was referred to this company by a friend who engaged them and got decent results. I received a full refund. I am a satisfied client and would recommend them to anyone.

Date of experience: March 26, 2022
Oregon
1 review
1 helpful vote
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Honest human
March 27, 2022

After being cheated by multiple Fake recovery companies, I finally found some honest human beings who helped me and finally got me some closure.

Date of experience: March 26, 2022
Washington
1 review
37 helpful votes
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Very likely a total waste of time and money
February 14, 2022

I was scammed out of about $12,000 in ETH one morning this past Spring. I was lacking in sleep and saw what I thought was a live "giveaway" by Vitalik Buterine on Youtube. I didn't realize that Youtube allowed fake "live" shows. After being told by another crypto investigations consultant that unless you have lost a substantial amount of money, and can invest tens of thousands of dollars, it really isn't worth it to try and recover your lost crypto. So CNC did their analysis and provided me with the details of the blockchain accounts and transactions that could potentially be used to track down who stole my crypto. They also provided me with a "VASP letter" to send to the crypto exchange (Binance). In this case the exchange that the criminal used was apparently I then forwarded this information to my local police department and have been waiting for months now for any new information. Last month I was informed by a detective that he did send in the request for information to the contacts Binance contacts provided by CNC. The detective informed me that because Binance is based overseas it is very likely that they will respond to any inquiries by the police. I wish that CNC had told me this in the beginning. Not only did I lose the original ETH but then I gave almost $2,000 to CNC with little hope of it bearing fruit. When I originally contracted for their services, I was told by the sales team that there was a very good chance that they would be able to recover my lost funds. I feel like I've been duped.

CNC Intelligence attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 15, 2022
Matthew S. — CNC Intelligence Rep
over a year old

Hi Troy, thank you for your review. We are a bit surprised by the review since your case is still on track, we can not always control how quickly the police are able to get the information needed, however, we encourage you not to lose hope.

Utah
1 review
7 helpful votes
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Thank you CNC Intelligence and Fay Law
September 14, 2021

And thanks to the CNC Intelligence team. I wish we could have gotten more, but this did help my recovery a bit. I understand that it was a tough situation but I thank them and Fay Law for successfully recovering $40,000 for me.

Date of experience: September 14, 2021