ClarisonicReviews 143

I'm in my mid-40's and have rosacea with extremely sensitive oily skin. My dermatologist actually recommended that I use a Clarisonic to help with gentle daily exfoliation that also deep-cleans my pores. So I purchased the Mia about 4 years ago. Because of my highly sensitive skin, I use mine only at night in conjunction with Skinceuticals Micro-exfoliating Gel. My skin is noticeably smoother and the redness from my rosacea is nearly diminished. I feel that I look younger and people always compliment my skin! I recommend this for everyone - including men.

The clarisonic is great, sooooo pleased. But shipping takes more time. Customer serivce is good. Will order again!

This is the worst product I have ever bought and the customer service is horrible. I bought a Mia 2 in 2012 and 2 1/2 years later, it stopped working. I bought another one since it was out of its warranty and just a little after 2 years of purchasing it, it would turn on randomly and eventually the button stopped working. I called customer service and they asked me to send a photo of the device. I emailed them with the requested photos and did not receive a response back. I followed up with them 1 week later and still no response. This product has broken twice right outside of it's warranty and I'm expected to pay $200 for a new clarisonic every 2 years on top of buying the brush head replacements? I will definitely not be purchasing another clarisonic ever again. This product is garbage and their customer service is even worse. You can't even get a hold of their employees.

Ive been on hold for almost 20 mins at the 800 # for customer service. The recording keeps saying how they value my time and how the next available agent will be with me as soon as possible. Really? Any company that makes you be on hold for 20 mins does not value your time. My Mia doesn't charge anymore and when I do plug the charger in, it clicks over and over.

Absolutely atrocious customer service. I spoke to 3 separate representatives (2 were supervisors), and no one was able to offer problem resolution. The third rep, Rafael in the Warranty Dept, was exceptionally rude and hung up on me. He could not tell me why I should be a customer because he said that wasn't his job. These phone calls are recorded, so I hope a supervisor from customer service/customer loyalty listens to the conversations and takes appropriate action. I would never spend money on these products again. This company clearly needs to devote more resources to personnel hiring/development. Clarisonic deserves no one's business. Save your time and money and look elsewhere.

A friend gave me this cosmetics and tried once last week. I was amazed with the products' quality. Definitely got contact them to try myself.

I have been here lately and choosing a new product as a gift for my aunt. Glad they have quaint stuff and great service.