CJ DropshippingReviews 86

Those for whom it works, I say 'good for you'.
For those of us experiencing problems however - yes, PLURAL - it's a tale of multiple woes.

1; Customer (on ebay) contacted me (thankfully NOT filing a dispute first as many others do) and informed me she'd received the wrong item - remember that store orders are actually synchronised to CJ platform so, item SKU was correct. Took two weeks of my customer's patience and a lot of chasing/explaining by me to CJ before resolved.

2; Customer (on ebay again) went straight into filing a dispute demanding a return & refund because the specs differ from description. Ebay bills me as we all know and withholds my funds. CJ automatically REFUSED my application for return/refund with the response 'Correct item sent' - even though I stated 'Not as described'. After escalating this matter, we're now in the fourth week and yet to be resolved. CJ have NOT held the vendor/supplier to account for incorrect specs and these remain unchanged. I took it upon myself to warn others whom I saw advertising these on ebay.

3; Customer (ebay) asks for whereabouts of his order: Indicated as despatched and completed but had still not been handed over to courier (Yodel portal indicates awaiting receipt). Excuse given by CS: 'Scanning problems. Wait 48 hours...' Huh, my customer will have waited a fortnight by then and we all know what will happen from ebay's end.

Total transactions: 11 - one of which was a re-order to replace their incorrect item sent as above so, realistically 10 orders 'fulfilled' with 3 failures. That's a 30% failure rate and because of that return, I'm actually financially worse off by £25 - cost of item AND ebay's P&P charge less those that were successful. All that hassle when only trying to make barely £1 profit per item (due to CJ prices and level of competition.

Immediate term: I'll remain with them - for the time being but, I only sell two items via them and infrequently at that so, no loss if I abandon them.

Conclusion: Trade with them at your peril. Be prepared to apologise repeatedly to your customers for the failings of others AND risk being financially worse off, You've been warned!

Ceci did well answering my questions quickly whenever I ask about product availability. What I hate about this website though is the fact that some merchants don't update their stock list. And I always have to ask customer service to check for availability.

Bruce Lin is very helpful in resolving problems encountered. Always attentive and polite. My issues are solved. Thanks Bruce.

The agents with CJ Dropshipping were outstanding in resolving my issues. Very professional. Thanks.

A customer who placed an order in March informed us that he had not received his order.
We checked with CJdropshipping and to our surprise, they had not shipped the item.
When asked why, they said the address was insufficient.
Then why didn't they report it to us?

And when we checked the address, there was no problem.

We confirmed the address again with the customer and found no problem.

We asked them to reship the item, but they said they could not ship it because CJdropshipping's system does not allow them to create a voucher. This is so ridiculous.

Moreover, it took 18 days for this exchange, during which time the customer became even angrier.

I have been using cjdropshippingni
I have spent a total of $43,000 and have experienced many good and bad aspects, but this whole thing is so ridiculous it makes me angry.
So much so that I feel compelled to write a review!

Products take forever to arrive, often wrong. Quality can be very poor. Customer service is very bad.

You order a product, and you have to make sure you buy it now, and then it is shipped to CJ, and then CJ ships it out to you. Ok, I purchased it on the 14th of February. And I received it today March 4. You are assigned an agent, and they will answer any questions, You may or may not have. I will be using this company as my supplier of certain goods. One of my main concerns is that I did order a product, and no one contacted me to let me know the supplier stopped making this product. I had to ask what happened to my purchase. You can use this company as a drop shipper to add the products to your inventory in advance, and then when CJ has the effect, you can place the product on your website as a dropshipping product. For me, that is too much work, I will order the product, and when it arrives, I will place the product on my website. The product is beautiful, and I am happy.

Good app for dropshipping beginners but when you scale it is better to take an agent to avoid package late delivery

It's a totally worst website. Especially for the drop-ship business. They blackmail you to pay the extra freight or any other charges when you purchased an item from them. If you don't pay them, they will hold your orders and you could get negative feedback from your buyers. I think CJ dropshipping is not a professional business website for drop shippers. So all the professional drop shippers avoid them. I have a personal experience with CJ. The product cost was $30 and I sold out at $40, when I went to the CJ website to purchase the item then suddenly they asked for $60 and excused the freight charges has been increased for this item. It's totally a knockoff website.

I don't know about the vat and how to sync order, mayya wang is very patient toexplain to me. And I place my first order. Thank you so much.

I have had a great experience with CJ Dropshipping. My agent June Chen is awesome. They have great customer service.

I had to confirm the tracking history of one order and with the help of Nikki I was able to track my order fast and update the tracking history. Thanks for the great job. It was nice to communicate with you.

I highly recommend CJ Dropshipping to any business owner looking to expand. Mandy Lu became my agent, and she was extremely helpful to me. Mandy Lu is someone I would highly recommend working with. Overall, great experience.

I was very pleased that Ada Qiu took care of us. A very hardworking friend of ours.
Thank you Ada Qiu thank you cj family

CJ DROP SHIP IS A SCAM
Anyone here before buying things from CJ Drop ship. Read this before you buy.
Cjdropship.com
I purchased a number of small orders from them after I explain my exact need. They do it well for the first few times and later in a big big order they tricked me into $#*! products. I will bring this up every week so someone here will not be scammed by CJ DROPSHIPPING. $#*! PRODUCTS $#*! SHIPPING. $#*! PRICE. $#*! CUSTOMER SERVICE.
This post will be re posted every week to keep some more drop ship businesses not to be scammed.
And end customers won't be scammed too.
I will re post this every day into all groups to remind people. I consider my money is gone. However If you want to swallow me I make sure I'm a fish with a lot of bones, I will get stuck in your throat, and tear you inside out all the way you swallow me into your stomach. I make sure I make your life miserable CJ DROP SHIP
Be careful people all reviews are fakes they got review farms in China each farm has thousands of tablets to fake reviews. Because with reviews they can be bought and likes can be bought too

Using CJDROPSHIPPING with Shopify is so easy. My reasoning is the people behind the scene. Like Jinji Gao kept me updated about my orders and made the process simple. I appreciate the help.

I have placed an order for a dress for one of my customers, and I paid for the product. After few days someone called Rookie from CJ sent an email saying manufacturers increased prices for the product and I have to pay the differential fees. Few days after paying getting back to me and asking for more money is not the way businesses should operate. The most important thing was with the extra amount they are asking price got doubled than the advertised price. I'm not willing to work with people with such work ethics unless I really need to buy something from them. I requested a refund and see how it goes

Very good customer service, i really trust them i will always work with them. They have a good shipping methods