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City.travel

1.3

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City.travel Reviews Summary

City.Travel is a travel booking website that allows users to search and book flights at cheap prices. The site offers a wide range of features, including flight search, personal account management, and company information.

This summary is generated by AI, based on text from customer reviews

1 review
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Terrible tech support service!
March 18, 2026

1"}
I bought a ticket through City.Travel.
The airline cancelled one segment of my flight (Sharjah – Moscow), so the itinerary cannot be completed.

I contacted City.Travel support multiple times and waited more than 5 days, but the support agent only sends template replies and does not provide any solution.

I asked for either:
a full refund
or rebooking to an alternative flight

But the company refuses to process the request and only refers me to their user agreement.

This is unacceptable customer service. I am currently preparing complaints to the airline regulator and my bank for a chargeback due to service not provided.

Booking number: (*******)

+7
Date of experience: March 8, 2026