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Chrono24

4.3

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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

NL
1 review
0 helpful votes
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Breitling B50 nightmission
September 22, 2020

Completely happy with the service provided by chrono 24. Good working app and website. Clear instructions and safety for the customer. I highly recommend Chrono 24

Date of experience: September 22, 2020
Spain
1 review
0 helpful votes
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Very easy and secure
September 21, 2020

Do your own research to ensure you're happy with what you're ordering, but these guys make the purchasing process a breeze.

Date of experience: September 21, 2020
GB
1 review
0 helpful votes
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Great efficient and professional
September 20, 2020

Very quick to communicate without delay as this was for a present and time was getting closer.
Thanks a great deal and would fully recommend

Date of experience: September 20, 2020
Spain
1 review
0 helpful votes
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FedEx horrible
September 20, 2020

Chrono24 as a website amazing, but the company FedEx as shipment transport horrible...

Date of experience: September 19, 2020
Chile
1 review
0 helpful votes
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Si eres de chile no compres
October 19, 2020

Todo bien hasta que el producto llegó a Chile donde la aduana me pegó el palo con 80 mil pesos Chilenos... lo qué pasó de ser una compra conveniente a una más cara que comprar el reloj acá... no recomiendo comprar en esta página

Date of experience: September 19, 2020
Christopher M. Chrono24 Rep
over a year old

Querido Sebastian,

Gracias por tus comentarios. Lamentamos saber que tuvo una mala experiencia con Chrono24.

Se indica en la página de pago antes de enviar su solicitud de oferta, que puede estar sujeto al pago de tarifas de aduana.

Las regulaciones aduaneras se aplican a la compra internacional de bienes fuera de su zona económica. Esto puede incluir impuestos y otras tarifas. El país importador puede cobrar impuestos sobre las ventas de importación y derechos de aduana adicionales, por ejemplo. Muchos servicios de mensajería se encargarán de los trámites aduaneros por usted. En tales casos, pagará los derechos de aduana y el impuesto sobre las ventas de importación directamente al servicio de mensajería cuando se entreguen las mercancías.

No dude en contactarnos directamente por correo electrónico a [email protected] o por teléfono al 646-887-3560 si tiene más preguntas. Esperamos tener noticias suyas para asegurarnos de que, en última instancia, tenga una experiencia positiva en Chrono24.

Saludos cordiales,
Su equipo Chrono24

Italy
1 review
0 helpful votes
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Consigliatissimo!
September 19, 2020

Tutto assolutamente perfetto! Super consigliato!

Date of experience: September 19, 2020
Arizona
1 review
0 helpful votes
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First time buyer on platform
September 18, 2020

Great experience. Seller was quick with shipment and very clear in product description with great photos

Date of experience: September 18, 2020
Malaysia
1 review
0 helpful votes
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Very Accurate
September 18, 2020

When I Order The Watch, Then After That Very Fast Approved My Order then bank in to the account and it will take 3 days to deliver the parcel its was very accurate and fast, I really appreciate that's is the good delivery service they do I really satisfied with the delivery Guy and I like the watch as Well Thank you so much for the Watch and I was really Satisfied with It to seller and Thank you for selling the watch to me!

Date of experience: September 18, 2020
GB
1 review
0 helpful votes
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Pleased UK buyer
September 18, 2020

I already left a full review of my experience. I said that I was astonished by the speed with which my watch was sent from the Netherlands to the UK. It came well packaged. Communications were good. Tracking information was detailed and accurate. The Junghans watch is, of course, superb. I am now considering purchasing a 059/2022. 48 or a 059/2020. 04 and would definately use Chrono24 again.

Date of experience: September 18, 2020
TW
1 review
0 helpful votes
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Wonderful experience
September 18, 2020

Item arrived quickly and as described, don't have to worry about payment security.

Date of experience: September 18, 2020
Hong Kong
1 review
0 helpful votes
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Good experience.
September 18, 2020

Great customer service. Fast feedback when asked a question.

Date of experience: September 18, 2020
Denmark
1 review
0 helpful votes
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Perfect
September 18, 2020

Everything was perfect. Condition of the watch was better than described.

Date of experience: September 17, 2020
GB
1 review
0 helpful votes
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Best place to buy and sell
September 17, 2020

Best place to buy and sell and also one safest place to buy and sell and they easy to get on phone to talk to some for some advice

Date of experience: September 17, 2020
Australia
1 review
0 helpful votes
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Purchase of nomos watch
September 17, 2020

Efficient, clear, professional and helpful. Trustworthy.

Date of experience: September 17, 2020
Germany
1 review
0 helpful votes
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Alle in Ordnung
September 17, 2020

Gute Kommunikation, Angebot war mit Bildern sehr gut dargestellt, Abwicklung uns Versand sehr schnell, gerne wieder

Date of experience: September 17, 2020
Romania
1 review
0 helpful votes
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Very good app
September 17, 2020

I felt secured and protected using Chrono24 for my last watch acquisition.

Date of experience: September 16, 2020
Singapore
1 review
0 helpful votes
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Jack
September 17, 2020

The best and easy experience of buying watch from beginning to end.

Date of experience: September 16, 2020
Sweden
1 review
0 helpful votes
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Tudor black bay 36
September 16, 2020

Very good overall experience. The sale went smoothly and the watch came as described with everything included in the advertisement. Would definitely recommend this seller!

Date of experience: September 16, 2020
Pennsylvania
1 review
0 helpful votes
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Ladies Rolex watch
September 16, 2020

Quite happy with chronic 24. As well as the actual seller who was awesome! Was able to talk to a live person at
Chrono. After a few attempts. So I wish they were a little easier to contact on a personal level. Over all quite satisfied.

Date of experience: September 16, 2020
NL
1 review
0 helpful votes
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UPS was a problem.
September 16, 2020

Everything was excellent except for the performance of the "delivery service UPS". This caused almost a 2 week delay. No communication from UPS only unsatisfactory reactions to my calls and emails. The watch arrived in perfect condition... eventually. The seller and Chrono24 were very helpful.

Date of experience: September 16, 2020

From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA