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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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We had some delays due to billing in New Zealand and delivery in he Netherlands = otherwise fine
Through the escrow arrangement chrono24 Taes the risk out of buying watches on line while offering way more watches then any retailer ever could
There isn't another place I am aware of that
Offers the selection, piece of mind and information about watches that Chrono24 does. I absolutely love this site and I have had nothing but positive experiences
Brilliant service and product! The product was delivered in a timely manner, and almost like new. A Very happy customer!
Very satisfied... Fast ship and fast transaction other good price.
This was my first action on Chrono24. And what a difference! These guys know how to present a watch, do the right analyses and give the right information without the impression that you have to read a whole book. So far for the presentation. The payment went smooth, secure and easy. The seller was well presented and after the sale there was a pleasant contact. The delivery went even better. Fast and good. The watch was secured in a sealed bag with the notice to inform Chrono24 when it was opened before arrival. It wasn't! I received my watch in the condition I expected. This is quality service and how it ought to be. Good Job!
Perfect service, very fast, the watch is awesome and in perfect conditions. Totally recommended plataforma to buy watches.
As always the service given from Chrono24 was excellent, I bought a second hand Rolex and all was directed with high professional
Ho selezionato l'orologio che credevo essere regalo appropriato per i trent'anni di mia figlia; ho proposto un prezzo al venditore che lo ha accettato; ho pagato e ricevuto tempestivamente a casa l'orologio. Sono stato soddisfatto e credo che proseguirò negli acquisti su Chrono24.
I just made my first purchase through Chrono24 and the process was smooth and easy. I got the watch I wanted at a good price. I couldn't be happier with the experience.
V/r,
Dale
Really good on-line purchase experience. The whole process was very fast considering I purchase this from a vendor in Japan. I love my new watch!
I like Chrono 24, even if it sometimes somewhat difficult with different language sites and restricted chat content (no videos or e-mails). Also it would be good not to have extra 2% cost for AMEX. Otherwise, I like the extra protection for a private buyer...
Very responsive, very fast. Great. Product as described.
Not a minor problem. Seller is very correct and fast acting. Thank you very much!
This is my second purchase via Chrono24. The trusted checkout security and support for the buyer are first rate.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

