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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Fast, reliable, effective. The contact trader was communicative and the traceability of the parcel was optimum.
Great experience rom start to finish. Easy to use site. Good messaging facility to contact the seller. All very good indee.
Ho avuto un'ottima comunicazione con il venditore, ottima la tracciabilità del pacco e tempi di transazione rapidi.
Watch arrived as expected. Good feedback from the site through each step of the purchase process.
Would have been handy if it warned about import taxes.
Very sophisticated, organized, user friendly website!
Good purchase experience
Good sale, reliable seller, quick and well packed
Products delivered in time and matched with descriptions. Great sellers to trade with!
I really like using chrono 24. The only issues I have is when I try to pay, the payment goes through service my credit card companies do not use. Either myself or the seller has to contact chrono 24 in order to get my card accepted. I think it has do do with the type of security they us. However, despite that I feel chrono 24 is an excellent place to purchase a watch.
Everything has been perfect. Great site. Strongly recommended.
Chrono24 has the best search engine - it displays the watches for which you are searching and does not bombard you with watches that are not within the search parameters- maybe it should show Google how to provide a true Boolean searc engine
Great site and great seller. Extremely informative, easy to use, and the watch I bought was perfect. Very pleased!
Great deal, very good communication, I‘m very satisfied - thank you very much!
Site pratique, vendeur très sérieux, article de qualité, délai respecté
After having the watch for a few days, I have found the movement is rough when turning the crown, there's a clinging sound when on the watch. I suspect something are loose in the movement.
Einfach nur perfekt! Diese Plattform kann ich uneingeschränkt empfehlen
Second time I use the platform, it allowed me to buy a new, unworn luxury watch at a 15% discount vs. retail price.
Ho dovuto rivolgermi alla garanzia perché l'orologio non manteneva la carica nemmeno per 8 ore.
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Caro Matteo,
Grazie per il tuo feedback. Siamo spiacenti di apprendere che hai avuto una brutta esperienza con Chrono24.
Su Chrono24, abbiamo una politica di restituzione di 14 giorni per le transazioni Trusted Checkout. Se non sei soddisfatto del tuo acquisto entro il periodo di 14 giorni dalla ricezione dell'orologio in consegna, puoi contattarci per richiedere un reso per qualsiasi motivo necessario. Secondo la transazione, il tuo periodo di 14 giorni è terminato, tuttavia, possiamo aiutarti a contattare il venditore per aiutarti a risolvere il problema con la riserva di carica del tuo orologio.
Non esitate a contattarci direttamente tramite e-mail a [email protected] o per telefono al 646-887-3560 se avete ulteriori domande. Non vediamo l'ora di sentirti per assicurarci che alla fine avrai un'esperienza positiva su Chrono24.
Cordiali saluti,
Il tuo team di Chrono24