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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Very good website and app, simple, very reliable and always concerned with offering a great experience
Wow first time using this site and it was smooth and amazing.
First, the website is very easy to navigate and which makes searching, browsing and purchasing watches very easy to do. Second, the format of the sale is simple and avoids annoying bidding wars found on other platforms. Lastly, I like knowing that they stand behind the sale of items on the site and hold funds in escrow until after the watch has been delivered and inspected.
Good experience. Would like a more comprehensive authentication option like eBay.
System and process works smoothly. Overall very satisfied.
After numerous purchases, I believe this is the best way to shop for watches.
I had a great experience. It felt much safer than Ebay and customer service and communications was great. I will be using Chrono24 again.
Chrono24 has great selection, you can always find the piece that you are looking for and the transaction process is safe and efficient.
Every time I make a phone call, there will be someone who is knowledgeable and answers questions promptly. I always satisfy with my responses from the staff.
Overall experience was good, some phases were a bit confusing but with a little patience all worked out.
Love the escrow service. Provides assurance the transaction runs smoothly,
I received no response from 4 dealers and they did nothing to help.
Very fast response and my watch is just like the description. Gorgeous!
This is the third purchase I have made through Chrono24. I'm very pleased with the communication, updates etc. All three watches exceeded my expectations and has given me the confidence to make Chrono24 my "go-to" for future purchases.
BTW...The Universal Geneve I just bought is excellent!
I find great watch dealers who always have great service and a smooth process
I had concerns, called and got confirmation on the process.
Great selection of watches. Trustworthy company. A great place to find your next watch.
Very easy process. Everything went smooth. This was the only place I could find with the exact watch I was looking for. I will use C24 again.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

