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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Love the item! The communication is great and they shipped quickly
They were always available to answer even the most basic questions. Communication throughout was clear and helpful.
Amazing watch customer service was excellent Camden was very quick with responses and helped me the whole way through thank you Camden I highly recommend this dealer
Chrono24 helped me save a few hundred $. Took care of the risk ordering from a foreign country.
First time using Chrono24 and it was a good experience. Multiple automated and seller communications along the way to let me know where things were in the process. I would not hesitate to use Chrono24 again!
I have had a positive experience using Chrono24. I'm able to look for a watches that I might be interested in purchasing. In this case I was able to get a new watch for a cheaper price from a dealer in another country. I like that you can specify if you want to just search in the US or around the world. It gives you options, to look for a watch that you like to purchase. It was a very easy transaction using Chron24 and I will use them again. In fact, I have them on a tab on my computer, to look at watches during a break.
All the watches you want to acquire at good prices
This is my second transaction with Chrono24 and both have been smooth and seamless.
My experience is positive, I recommend using cite for your purchases.
User interface extremely intuitive, communication quick and simple, very easy to securely do business with.
Bought an RM with quick... zero complications. Wire transfer went thru and watch was delivered.
I wish I would have seen these reviews before I sold my watch on Chrono24. It's been a month and still haven't been paid. Customer service is non existent common since is not common at Chrono24. DO NOT USE Chrono24 to sell or buy. You will regret it.
Great purchase experience. Great communication service.
I have purchased 2 watches on Chrono24 so far. I trust this site and am happy with both transactions.
Very easy and straightforward transaction.Quick delivery. Product as described.Escrow protection is great service.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

