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Chrono24

4.3

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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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A lot of help
December 22, 2023

My package was stuck in customs for an unknown reason with the help of the staff. I was able to figure out because it was shipped internationally. I had to provide relevant information specific to me to the actual carrier. If it wasn't for the staff at Chrono 24 advising me of this, the watch will still be at customs or probably have been shipped back to the exporter.

Date of experience: December 22, 2023
Portugal
1 review
0 helpful votes
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Very easy transaction!
December 20, 2023

I liked the fact that I was kept informed the whole time and felt safe doing such a high purchase online.

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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Great Site No Problems
December 20, 2023

Made an offer on the watch it was accepted and shipped out.
I received the watch in a reasonable time period.

Date of experience: December 19, 2023
New York
1 review
0 helpful votes
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My first Omega!
December 20, 2023

Fantastic! 100% recommend! I downloaded the app and everything was extremely smooth and easy!

Date of experience: December 19, 2023
Tennessee
1 review
0 helpful votes
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A wonderful Christmas present...
December 18, 2023

Chrono24 allows one to survey a vast array of watches from around the world, with multiple examples of virtually everything of interest. Pricing varies, as does the watch band material which can be shipped or not from particular countries. In short, the shopping per se was fascinating. Then the purchase was safe and secure, and the dealer was wonderful to work with, making this an altogether positive experience.

Date of experience: December 18, 2023
New York
1 review
0 helpful votes
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One more thing….
December 18, 2023

The site has been useful in aggregating disparate listings, when something sells, it should be kept somewhere with last listing price to be included in searches. Among a few o5her suggestions.

Date of experience: December 18, 2023
Minnesota
1 review
0 helpful votes
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Fast Shipping Great Service.
December 15, 2023

Excellent Communication. Very fast shipping. The watch was in even better condition that described. Shipped from Japan to the US through customs so I was a bit nervous. Shipping with customs was only 7 days total. I've had domestic Amazon transactions take longer. I could not be happier with the transaction.

Date of experience: December 15, 2023
Virginia
1 review
0 helpful votes
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Excellent experience
December 14, 2023

Everything was as promised. The watch was in perfect condition.

Date of experience: December 14, 2023
Virginia
1 review
0 helpful votes
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Safe & Smooth
December 14, 2023

All browsing and purchasing is very smooth. Have bought two watches here so far with no issues. Good value and an overall great experience.

Date of experience: December 14, 2023
Georgia
1 review
0 helpful votes
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Once again, great experience!
December 13, 2023

Chrono24 is a great watch site in which you can fully trust the merchandise. This last purchase was no different. My one question was answered promptly and the transaction was super smooth.

Date of experience: December 13, 2023
North Carolina
1 review
0 helpful votes
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Easy and secure!
December 13, 2023

Great selection and ease of purchase. I found exactly what I was looking for at a reasonable price and felt very secure making the transaction.

Date of experience: December 13, 2023
Ohio
1 review
0 helpful votes
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So far so good.
December 12, 2023

Everything has gone right so far. Unfortunately I'm not home to physically so the watch, my informs me all is good. I will further review if I have any problems, but non are anticipated, Chron24 has done well.

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
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Safe and reliable watch platform
December 12, 2023

I recommend Chrono24 for safe and reliable luxury and vintage watch purchases. They offer fair pricing from vetted dealers with flexible payment options and buyer protection. My first purchase went smoothly.

Date of experience: December 12, 2023
California
1 review
0 helpful votes
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Great transaction
December 11, 2023

Chrono24 is a wonderful place to buy rare hard to find watches from all over the world.

Date of experience: December 11, 2023
New Jersey
1 review
0 helpful votes
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Watch purchase
December 11, 2023

Very smooth and seamless, and felt very assured I was receiving what I paid for.

Date of experience: December 11, 2023
Washington
1 review
0 helpful votes
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Another easy, safe purchase
December 11, 2023

I recently purchased an LE and when I expected no help a niggling question about taxes (so much so I'm not sure I recall asking C24) I was blown away by their attempt to answer it and by and their dogged follow through. These folks are always great. Another safe, worry-free purchase.

Date of experience: December 10, 2023
Arizona
1 review
0 helpful votes
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Great way to buy the perfect watch
December 8, 2023

Chrono24 service and coordination was outstanding. Seller/Shipper did everything possible to get the watch to me ASAP. Shipped from Japan via DHL and DHL really screwed things up. Communicating with DHL is almost impossible - I was sent off into a website closed loop that was totally nonresponsive. Had to go to a DHL office to get any attention. Once I had face-to-face contact with a DHL human, things went better. DHL initially blamed Seller/Shipper but later admitted it was DHL's fault. Felt very secure that Chrono24 would not release payment to the Seller until all terms were satisfied. Thank you.

Date of experience: December 7, 2023
New Mexico
1 review
0 helpful votes
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Lives up to its reputation.
December 7, 2023

Everything was smooth and transparent. Had not used Chrono24 before and the transaction involved a larger sum than I am used to for an on-line purchase. However, everything was handled perfectly.

Date of experience: December 7, 2023
Illinois
1 review
0 helpful votes
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Tudor Mini Sub 73090
December 7, 2023

My package arrived quickly, protected, and packed with luxury. I'm very happy with how everything went. There was great communication on Chorno24's part. Thanks again for all of the help.

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Date of experience: December 7, 2023
Texas
1 review
0 helpful votes
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Excellent
December 7, 2023

After using the website for several Months I finally decided to make a purchase and from start to finish it was great
Excellent communication platform quick follow up and great service
Thank you very much!

Date of experience: December 6, 2023

From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA