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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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My package was stuck in customs for an unknown reason with the help of the staff. I was able to figure out because it was shipped internationally. I had to provide relevant information specific to me to the actual carrier. If it wasn't for the staff at Chrono 24 advising me of this, the watch will still be at customs or probably have been shipped back to the exporter.
I liked the fact that I was kept informed the whole time and felt safe doing such a high purchase online.
Made an offer on the watch it was accepted and shipped out.
I received the watch in a reasonable time period.
Fantastic! 100% recommend! I downloaded the app and everything was extremely smooth and easy!
Chrono24 allows one to survey a vast array of watches from around the world, with multiple examples of virtually everything of interest. Pricing varies, as does the watch band material which can be shipped or not from particular countries. In short, the shopping per se was fascinating. Then the purchase was safe and secure, and the dealer was wonderful to work with, making this an altogether positive experience.
The site has been useful in aggregating disparate listings, when something sells, it should be kept somewhere with last listing price to be included in searches. Among a few o5her suggestions.
Excellent Communication. Very fast shipping. The watch was in even better condition that described. Shipped from Japan to the US through customs so I was a bit nervous. Shipping with customs was only 7 days total. I've had domestic Amazon transactions take longer. I could not be happier with the transaction.
Everything was as promised. The watch was in perfect condition.
All browsing and purchasing is very smooth. Have bought two watches here so far with no issues. Good value and an overall great experience.
Chrono24 is a great watch site in which you can fully trust the merchandise. This last purchase was no different. My one question was answered promptly and the transaction was super smooth.
Great selection and ease of purchase. I found exactly what I was looking for at a reasonable price and felt very secure making the transaction.
Everything has gone right so far. Unfortunately I'm not home to physically so the watch, my informs me all is good. I will further review if I have any problems, but non are anticipated, Chron24 has done well.
I recommend Chrono24 for safe and reliable luxury and vintage watch purchases. They offer fair pricing from vetted dealers with flexible payment options and buyer protection. My first purchase went smoothly.
Chrono24 is a wonderful place to buy rare hard to find watches from all over the world.
Very smooth and seamless, and felt very assured I was receiving what I paid for.
I recently purchased an LE and when I expected no help a niggling question about taxes (so much so I'm not sure I recall asking C24) I was blown away by their attempt to answer it and by and their dogged follow through. These folks are always great. Another safe, worry-free purchase.
Chrono24 service and coordination was outstanding. Seller/Shipper did everything possible to get the watch to me ASAP. Shipped from Japan via DHL and DHL really screwed things up. Communicating with DHL is almost impossible - I was sent off into a website closed loop that was totally nonresponsive. Had to go to a DHL office to get any attention. Once I had face-to-face contact with a DHL human, things went better. DHL initially blamed Seller/Shipper but later admitted it was DHL's fault. Felt very secure that Chrono24 would not release payment to the Seller until all terms were satisfied. Thank you.
Everything was smooth and transparent. Had not used Chrono24 before and the transaction involved a larger sum than I am used to for an on-line purchase. However, everything was handled perfectly.
My package arrived quickly, protected, and packed with luxury. I'm very happy with how everything went. There was great communication on Chorno24's part. Thanks again for all of the help.
After using the website for several Months I finally decided to make a purchase and from start to finish it was great
Excellent communication platform quick follow up and great service
Thank you very much!
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

