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Chrono24

4.3

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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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The Global Watch Market Made Easy
February 20, 2024

Chrono24 has truly enabled a worry-free global watch market. With their Buyer Protection Program, business standards and oversight both buyers and sellers are able to interact in one of the most optimal business environments available. I just completed my third watch transaction and would recommend Chrono24 without reservation to anyone looking for their "grail timepiece."

Date of experience: February 20, 2024
California
1 review
0 helpful votes
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Great dealer
February 20, 2024

Great experience great watch, would recommend, got the watch the next day

Date of experience: February 19, 2024
Arizona
1 review
0 helpful votes
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Impressed by Chrono24
February 20, 2024

Chrono24 has provided me an experience I did not imagine is possible. Customer support picks up phone every time you try to reach them and provides you all the information that you need. Most importantly, support team is very respectful throughout the conversation.

Date of experience: February 19, 2024
Arizona
1 review
0 helpful votes
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Everything is easy with Chrono24. Only complaint is that they charge local US sales tax for international transactions that are VAT exempt, which is not legally required. Otherwise, they're great.

Date of experience: February 19, 2024
Arizona
1 review
0 helpful votes
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Chrono24 is the place to find just about any watch you want. Their regulations for selling are stringent and they verify dealers. I have bought several high-end watches and have always been very satisfied. Also, a great place to do some research on pricing. As in any marketplace, some dealers tend to try to overcharge, so do your research.

Date of experience: February 19, 2024
Pennsylvania
1 review
0 helpful votes
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Chrono24 I adore
February 19, 2024

I have bought two watches on chrono24 and both were great experiences. I would happily use the site again.

Date of experience: February 18, 2024
New Mexico
1 review
0 helpful votes
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Was looking to purchase a Seiko Sumo as a birthday present to myself and found quite the selection on Chrono24 with prices I was willing to pay. When I find myself looking for that next grail watch purchase, I'll check into Chrono24. Cheers!

Date of experience: February 18, 2024
Florida
1 review
0 helpful votes
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Great transaction
February 18, 2024

Watch arrived as described and on time. Very fair price.

Date of experience: February 18, 2024
South Carolina
1 review
0 helpful votes
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First purchase.
February 17, 2024

Everything was top notch. Very professional from the transaction to the communication. I'm already planning for my next purchase.

Date of experience: February 17, 2024
Georgia
1 review
0 helpful votes
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Good broker
February 15, 2024

The fact that chrono24 escrows money is a huge plus. Also they are unlike eBay where they seem to be impartial--fostering trust on both sides of the deal (buyer and seller alike, eBay tends to always side with the buyer).
I just feel that chrono24 is a better marketplace for these high-end luxury watches and I have bought two watches via chrono24 and both transactions were successful.

Date of experience: February 15, 2024
North Carolina
1 review
0 helpful votes
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Watch purchase
February 15, 2024

Great experience, safe and reliable, like the verification process

Date of experience: February 15, 2024
Colorado
1 review
0 helpful votes
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Great site
February 14, 2024

Great site and I received the watch I bought and in the condition it was described. Will be buying more watches.

Date of experience: February 14, 2024
Texas
1 review
0 helpful votes
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I had a great experience with Chrono24.
February 14, 2024

Chrono24 displayed the watches in a very useful way. The pictures were good and the explanation of the watch was super. Searching for things is fairly easy.

Date of experience: February 13, 2024
California
1 review
0 helpful votes
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Great
February 13, 2024

Chrono24 is Great.
Loved that it is one of the go to hubs for watches

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Ordered a Swiss microbrand watch from a dealer in Germany and everything went smooth. Customs sent me a text on my phone which allowed me too pay the fees conveniently and quickly.

Date of experience: February 10, 2024
Texas
1 review
0 helpful votes
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Returning Customer
February 10, 2024

This is my second purchase from Chono24. First purchase was a ladies Rolex Cellini and most recent purchase was an Omega Seamaster. I was very pleased with both purchases using Chrono24. They provide a large selection of watches from very reputable dealers, which makes the purchase of an expensive watch less stressful and more secure.

Date of experience: February 10, 2024
California
1 review
0 helpful votes
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2 for 2
February 8, 2024

Have purchased 2 watches from Chrono. Very happy both times. Even though it's not easy to find amazing "deals" I have managed to find great value from professional sellers.

Date of experience: February 8, 2024
Texas
1 review
0 helpful votes
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Ballon Bleu
February 8, 2024

Flawless experience buying my Cartier watch!
I will definitely recommend Chrono24 to friends

Date of experience: February 8, 2024
California
1 review
0 helpful votes
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Watch love-it's contagious!
February 8, 2024

So helpful. I was so excited to get my watch! Thanks much!

Date of experience: February 7, 2024
New Mexico
1 review
0 helpful votes
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Purchase experience
February 7, 2024

Buying a watch is a very emotional experience for a watch collector. Short being physically present to try on the watch, the staff and purchase experience was pleasant.

Date of experience: February 7, 2024

From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA