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Chrono24Reviews 2,974

4.3

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From the business

Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices


chrono24.com
Founded in 2003
Karlsruhe, CA
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Chrono24 Reviews Summary

Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.

This summary is generated by AI, based on text from customer reviews

service
114
value
106
shipping
102
quality
103

We monitor reviews for authenticity

Canada
1 review
1 helpful vote
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Pretty good!
May 9, 2019

I am happy with the marketplace so far - transaction was smooth! Based on other reviews, people just don't undesired that this is a market place, rather than the company selling the goods.

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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I have used chrono24 for watch purchases and i only use trusted sellers and then i still try to do some research pay via escrow and so far so good but as with all purchases especially online always " buyer beware" in my case so far so good.

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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Very good site with a wide range of makes that enabled me to purchase a very good watch. Safe and secure and offers good brokerage so as a buyer you are confident that you are not only getting a good deal but you are covered in the event of any disputes.

Date of experience: May 9, 2019
California
1 review
0 helpful votes
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As someone who has only recently started participating in the world of watches Chrono24 made it easy as well as fun and exciting. The layout of the site and information with each listing helped me navigate toward many successful purchases. For me purchasing through Approved Dealers and the Trusted Checkout process insured a deeper level of comfort and confidence. If you are new to watch collecting or looking just for one watch Chrono24 is the site. A must.

Date of experience: May 9, 2019
Florida
1 review
0 helpful votes
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Perfect watch shopping experience. With over a thousand models to choose and from all brands, amazing selection

Date of experience: May 9, 2019
Switzerland
1 review
0 helpful votes
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I found the watch that I wanted to buy for a gift for my wife at a really good price and it was delivered very quickly and very well packaged.

Date of experience: May 9, 2019
North Carolina
1 review
0 helpful votes
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Very helpful phone rep walked me thru my first time purchase. Gave me the confidence to purchase a Brietling original Blackbird that I had admired for quite some time from an unknown to me vendor. All went exactly as presented. Would definitely use Chrono 24 to buy or sell again.

Date of experience: May 9, 2019
Slovenia
1 review
0 helpful votes
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Great job!
May 9, 2019

No problems with delivery and payment arrangement! Stock is amazing and EU delivery is well organized. Will return and definitely will buy again.

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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With a fantastic choice of watches, this is a great place to find your next watch purchase. I was able to find the exact model much lower than list price. Communication with the seller was excellent and the watch was perfect when it arrived - brand new, complete with box, papers etc. The Chrono24 platform and escrow service gave me the confidence to pay over thousands to a seller I had never heard of and would have been wary of otherwise.

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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I was sceptical as I wanted to purchase a special watch which to me was expensive. After much due diligence, I settled on the Chrono24 watch website and purchased a watch through their trusted escrow account with a Japanese company. The company I used could have not been more helpful or trusting. The watch is superb and I saved quite a bit off the UK retail price! This was because my particular watch in the UK was very limited stock. I would look to use Chrono24 again as I am looking for another nice watch to purchase at a great price. A pity some other customers had a poor experience. Mine was excellent, hence 5 stars!

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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Good experience
May 9, 2019

A good experience, everything went smoothly and easily. I look forward to the next acquisition, thanks.

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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I was a little sceptical at first as when buying anything over the Internet, especially at the values of the products on offer, however my fears were unfounded as the whole process couldn't have been easier and more secure.
I would recommend Chrono24 to anyone interested in buying a luxury watch, everything promised was delivered, on time and to a great value. I will be using them again.

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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Omega Watch
May 9, 2019

1979 Omega watch purchased for a 40th Birthday gift. Lovely watch and gift box. Seller was really helpful and arranged for next day delivery at my request. Contacted Chrono 24 by phone to ask a couple of questions before buying and was very satisfied with responses and I was able to get through to somebody to talk to right away. All in all very happy with purchase and whole process.

+3
Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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Chrome 24 is definitely my go to place for watches. Easy to use website and the overall process was easy convenient and was kept informed at all time

Date of experience: May 9, 2019
GB
1 review
0 helpful votes
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First time I've used this website to buy a new watch and I'm sure it won't be the last. The whole experience was smooth, effortless and efficient and dealing with the seller was equally pleasant resulting in my purchasing a beautiful Omega Seamaster 8800 at a very reasonable price with swift, secure delivery. Highly recommended.

Date of experience: May 9, 2019
Ireland
1 review
0 helpful votes
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Purchased a brand new Zenith watch from an excellent dealer based in Spain. No issues whatsoever and it was a very smooth transaction. Prices are competitive but it is important to open a good line of communication with any potential seller so as to be confident that there will be no problems. Highly recommended and hope to use again.

Date of experience: May 9, 2019
1 review
0 helpful votes
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Perfect Site
May 9, 2019

I bought several items for a long period and service provided was excellent. I'm sure that this is the best way to buy a watch and most important..."trust"

Date of experience: May 9, 2019
Malta
1 review
0 helpful votes
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I was lucky in buying a watch from a perfect gentleman who saw me through the sale process and beyond. I was also lucky in that I sourced a very beautiful vintage watch in pristine condition. I was third-time lucky in that the transaction was handled all so professionally and efficiently/smooth flowing by Chrono24. I highly recommend Chrono24, both for the service the site offers and for the choice of purchases that the buyer is prompted with

Date of experience: May 9, 2019
Illinois
1 review
0 helpful votes
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Great platform
May 7, 2019

Nice way to buy a watch and not have to worry about being scammed! The escrow service takes my biggest concern away when buying a vintage watch.

Date of experience: May 7, 2019
GB
1 review
0 helpful votes
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Spent a couple of months following examples of the watch I wanted, learning the market and watch prices before buying the watch I wanted. An easy to use website and a straightforward buying process. I'd use them again.

Date of experience: May 7, 2019