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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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New York
1 review
0 helpful votes
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Wreaths
December 6, 2023

Wreaths were a little smaller than I thought they would be, but I made do.
Also, I was surprised by the way they arrived...squished in a plastic bag.

Date of experience: December 6, 2023
Wyoming
1 review
0 helpful votes
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Blue tree
December 6, 2023

Easy searching and check out. It came on time and looks good in our Blue Christmas area. We lost our son this year so it was an appropriate decoration.

Date of experience: December 6, 2023
Texas
1 review
0 helpful votes
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Just as expected
December 6, 2023

Arrived on time, good size, looks great on my front door.

Date of experience: December 6, 2023
Texas
2 reviews
0 helpful votes
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MODERN ELEGANCE
December 6, 2023

Quick and easy with great prices! Tree just as described, great quality and lightning fast shipping.

Date of experience: December 5, 2023
Alaska
1 review
0 helpful votes
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Disapointed
December 13, 2023

Even though I paid for expedited shipping, I didn't get my full order shipped. Additionally, I just received one of the boxes that didn't get shipped quickly today - Dec 5th, which now I don't need.

Date of experience: December 5, 2023
Maryland
1 review
0 helpful votes
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Not really what I expected
December 6, 2023

The item was smaller than I anticipated and there weren't as many lights on the stars as there appeared on the listing

Date of experience: December 5, 2023
Virginia
1 review
0 helpful votes
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Wrong size
December 6, 2023

I liked the tree topper but its to small for my tree. I will be returning it this week.

Date of experience: December 5, 2023
California
1 review
0 helpful votes
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Shipping was poor!
December 13, 2023

The statue I ordered was shipped in it's original "soft" cardboard box when I should have been shipped with in a standard shipping box. The statue was broken in pieces.

Date of experience: December 5, 2023
Kentucky
1 review
0 helpful votes
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Review
December 6, 2023

My boxes were ripped and one of the lights was broken

Date of experience: December 5, 2023
Canada
1 review
0 helpful votes
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Nice
December 6, 2023

Didn't like the tracking system has it didn't show up to date information on the parcel but it's arrived on time. I would say 2 days after I followed up. Other than that my daughter loves her gift. Also if you are in Canada the prices at USD.

Date of experience: December 5, 2023
Missouri
1 review
0 helpful votes
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Great customer service - bad packers
December 6, 2023

Love the ornaments available, was very happy to receive them until I opened the box and found mostly broken or very badly scratched ornaments. The box received had an insulting 3 pillow packs that might as well not been there. I contacted customer service for replacements which went very well and were received in much better condition.

Date of experience: December 5, 2023
Tennessee
1 review
0 helpful votes
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Problem solved
December 5, 2023

Received some broken items but someone from customer service resolved the problem very quickly

Date of experience: December 5, 2023
Virginia
1 review
0 helpful votes
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Incomplete order
December 12, 2023
Updated review

Wreath arrived promptly and in good condition, but missing spare bulbs and fuses.

Date of experience: December 5, 2023

Great selection; competitive pricing
November 15, 2023
Previous review

Great selection; competitive pricing.

Date of experience: November 15, 2023
Texas
1 review
0 helpful votes
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Ornament Ball Wreaths
December 12, 2023

These did come in quite damaged and we had to glue a lot of the ornaments back on. Not the best quality.

Date of experience: December 5, 2023
Illinois
1 review
0 helpful votes
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The wreaths are beautiful and my interactions with customer service were wonderful.

Date of experience: December 5, 2023
Virginia
1 review
0 helpful votes
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Christmas Lights
December 5, 2023

Easy site to navigate. Great selection. Met my expectations.

Date of experience: December 5, 2023
Michigan
1 review
0 helpful votes
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GREAT SERVICE
December 5, 2023

I did set up an account in order to place an order. Once it was approved, you were supposed to let me know so I could place a timely order. Since no one let me know for over a week, our order was late...but our help on support phone call expedited and made it happen. So back end, not so much, front end...AWESOME JOB!

Date of experience: December 5, 2023
Illinois
1 review
0 helpful votes
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Items function as described
December 5, 2023

These are exactly the lights I was pleasantly surprised to see the shamrock lights arrive much earlier than promised! I was looking for!

Date of experience: December 5, 2023
Puerto Rico
1 review
0 helpful votes
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Christmas Garland Project
December 5, 2023

The garland was as described, it had plenty of branches and looked very nice with the string lights I put on it. I used two garlands and put them around a tension rod that I placed in the entrance to the dinning room, which is 6ft wide. I left 1.5 feet on each end to hang down and it looked very pretty. The order arrived on the timeframe stated.

Date of experience: December 5, 2023
New York
1 review
0 helpful votes
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Very fast delivery
December 5, 2023

Great experience with ordering quick shipping will use again

Date of experience: December 5, 2023

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.