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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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Michigan
1 review
0 helpful votes
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Tracks too small
January 17, 2024
Updated review

Tracks did not work with my train. Returned for refund

Date of experience: January 10, 2024

So far excellent
December 21, 2023
Previous review

So far excellent

Date of experience: December 21, 2023
Maryland
1 review
0 helpful votes
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Great
January 10, 2024

Easy to shop, great prices, quick delivery, and quality product.

Date of experience: January 10, 2024
Florida
1 review
0 helpful votes
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Easy order process and quick delivery
January 10, 2024

I've ordered twice from Christmas Central, the first time I had an issue, but this time was seamless.

Date of experience: January 10, 2024
New York
2 reviews
0 helpful votes
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Not bad
January 10, 2024

Was just looking for lights for next Christmas but very disappointed in what I received and nobody returned my call

Date of experience: January 10, 2024
Indiana
2 reviews
0 helpful votes
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The appearance is gorgeous, and they have the features for the room that I want them for; totally what I've been searching on the internet for hours. Honesty about unboxing will not match pictures. I can see how some people might expect the pre-fluffed appearance out of the box

Date of experience: January 9, 2024
Canada
1 review
0 helpful votes
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I ordered an LED Christmas Snowflake (order *******) but got a Snowing-Musical X-Mas Tree instead?
Put in ticket #******* and was refunded, but am worried to try and order the snowflake for fear that my order will be messed up again.

Date of experience: January 9, 2024
New York
1 review
0 helpful votes
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Christmas
January 10, 2024

Great Items super fast shipping fun shopping great variety

Date of experience: January 9, 2024
Mississippi
1 review
0 helpful votes
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Personalized ornament
January 10, 2024

I bought the personalized football player for a friend's son. It's really cute. They treasure it. Thank you for fast shipping and good price.

Date of experience: January 9, 2024
Oklahoma
1 review
0 helpful votes
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Great products at great prices
January 9, 2024

I ordered multiple wreaths and they were just as described.
There was a slight issue, but Customer Service was very responsive
And quick to resolve it.
Will definitely order again and have recommended to friends!

Date of experience: January 9, 2024
Texas
1 review
0 helpful votes
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Valentine lights
January 9, 2024

I received the 2 boxes I ordered after waiting over 2 weeks. One box worked the other didn't light up at all.

Date of experience: January 9, 2024
North Carolina
1 review
0 helpful votes
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Great service but item damaged
January 16, 2024

Item arrived with no cord to power. Also top plastic was damaged.in several places. I called got prompt reqpomse and new item shipped. No cord again and top damaged in same exact three places...I can only assume this was a problem with manufacturing defect and they bought damaged. I said the heck with it and did not call again.

Date of experience: January 9, 2024
North Dakota
1 review
0 helpful votes
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Glad I discovered Christmas Central
January 9, 2024

Good availability of the lights I wanted, at a post-Christmas discount. Very user-friendly website, and they had the unusual lights I wanted.

Date of experience: January 9, 2024
Florida
1 review
0 helpful votes
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Unfair return policy
January 16, 2024
Updated review

Price and or Shipping cost seems high for this item snd shipping speed not mentioned
Rediculous return policy. Will never shop there again. I did not get my item until almost Christmas. The tracks were too small and could not return

Date of experience: January 9, 2024

Price and or Shipping cost seems high for this item...
December 27, 2023
Previous review

Price and or Shipping cost seems high for this item snd shipping speed not mentioned

Date of experience: December 19, 2023
New York
1 review
0 helpful votes
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Blue Snowflakes
January 9, 2024

Was very happy to locate and replace the ones I'd had for many years. One no longer worked!

Date of experience: January 9, 2024
Pennsylvania
1 review
0 helpful votes
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Great Value
January 9, 2024

Great value, easy to order and correct light color

Date of experience: January 9, 2024
Indiana
1 review
0 helpful votes
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Very professional and fast delivery
January 9, 2024

Had no problem company is very good in keeping in touch with customers

Date of experience: January 9, 2024
Maine
1 review
0 helpful votes
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Review of products
January 9, 2024

The ordering process was easy. However, UPS delivered the second part of my order to the USPS. The USPS delivery person left my package at the foot of my front stairs IN A POURING RAIN STORM instead of leaving it on the top of my stairs under the eaves. The packaging was destroyed and one of the candelabra boxes inside was damaged somewhat.

Date of experience: January 9, 2024
Montana
1 review
0 helpful votes
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Satisfied
January 9, 2024

Found exactly what I was looking for. Sale prices were great.

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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Cute lights
January 9, 2024

Cute lights on the website! The pink wiring matches the tree perfectly!

Date of experience: January 8, 2024
Ohio
2 reviews
0 helpful votes
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Christmas 2024
January 9, 2024

Chose Christmas Central after reviewing several other locations, including Bonner's in MI. Website very easy to navigate. Very large selection and generally lower prices. Trees arrived in days and in good condition.

Date of experience: January 8, 2024

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.