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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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New York
2 reviews
0 helpful votes
Follow Loreen L.
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Quality and stress free service
January 28, 2024
Updated review

Fast and simple ordered 10 sets of lights and one was defective. Sent an email and it was resolved immediately and simply. Stress free shopping!

Date of experience: January 28, 2024

Quick and easy ordering
December 4, 2023
Previous review

Quick and easy ordering

Date of experience: December 3, 2023
Pennsylvania
2 reviews
0 helpful votes
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Bright ornament
January 28, 2024

The ornament is very cute! Will be easy to put up.

Date of experience: January 28, 2024
Maryland
1 review
0 helpful votes
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Amazing customer service.
January 28, 2024

Quick response. Problem Solved by receiving a new item.!

Date of experience: January 28, 2024
Texas
1 review
0 helpful votes
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Item easy to find and competitive prices. My delivery date changed a few times as UPS handed the package to USPS and they tend to deliver packages only when so inclined to do so.

Date of experience: January 27, 2024
California
1 review
0 helpful votes
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Great gleaming pink tinsel tree!
January 28, 2024

Easy site to navigate, clear and accurate product descriptions

Date of experience: January 27, 2024
Louisiana
1 review
0 helpful votes
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Accent small Christmas trees
January 28, 2024
Updated review

I ordered 2 24 inch lighted trees and 2 18 inch trees. I received the 2 24 inch trees but not the 2 smaller ones. After a couple weeks I had to call and inquire about the 2 smaller trees to find out they were out of stock. I was not notified I wasn't going to get them nor was I reimbursed until I made my call. After my call I was promptly given credit for the items not received.

Date of experience: January 27, 2024

The prices for the size and type of faux trees were...
January 7, 2024
Previous review

The prices for the size and type of faux trees were perfect!

Date of experience: January 7, 2024
Virginia
1 review
0 helpful votes
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Okay
February 4, 2024

The items were not as described on the website. The lights on one item were not LED as advertised but were incandescent which was not what I wanted. The size of the angel was smaller than listed and the lights did not work, However, Christmas Central was great about refunding the purchase price for it.

Date of experience: January 27, 2024
Texas
1 review
0 helpful votes
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I ordered a piece without verbally confirming the dimensions.

Date of experience: January 27, 2024
New York
1 review
0 helpful votes
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Love it
January 27, 2024

Great quality, great price, great delivery *****************************************

Date of experience: January 27, 2024
Texas
1 review
0 helpful votes
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Lightning fast delivery
January 27, 2024

Received the full order within a few days with no issues at all. Will definitely shop at Christmas Central again!

Date of experience: January 27, 2024
Canada
1 review
0 helpful votes
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Excellent
January 27, 2024

Unable to tell you about the product because Christmas is over. Service was amazing.

Date of experience: January 27, 2024
Montana
1 review
0 helpful votes
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Arrived ahead of schedule
January 27, 2024

Arrived ahead of schedule and looks like good quality Christmas lights looking forward to putting them up next year

Date of experience: January 27, 2024
Illinois
1 review
0 helpful votes
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Would recommend this company
January 27, 2024

Nice selection. Product price/availability/shipping charges reasonable. Easy to place order.

Date of experience: January 27, 2024
Texas
1 review
0 helpful votes
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Fast shipping
January 27, 2024

I found the lights I needed and the shipping was quick!

Date of experience: January 27, 2024
Minnesota
1 review
0 helpful votes
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Unfortunately, there was not enough spacing to maneuver the lights to place them where I needed them. I really need 5 inches of space between lights, and there was barely 4. The return instructions would cost me more than I paid for them, so I didn't return. The set of 20 on Amazon had only 2 inches of space between bulbs, so I ordered from you thinking maybe they would work.

Date of experience: January 27, 2024
California
2 reviews
0 helpful votes
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Sent the wrong product
February 3, 2024

I ordered TWO 24" white table-top trees with multi-colored lights. When my ordered arrived, I received one tree as ordered, and one white tree with PINK lights. When I called, they were all out of the ones with multi-colored lights. Their shipping goof caused me not to be able to get what I odered!

Date of experience: January 27, 2024
Georgia
1 review
0 helpful votes
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Happy Customer
January 27, 2024

Company had exactly what I needed, price was good, shipped n arrived quickly! I will definitely ordered again

Date of experience: January 27, 2024
New Jersey
1 review
0 helpful votes
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My first initial purchase only provided an email "Welcome to Christmas Central!" that provided a link to login in and create password. That is fine but I would have liked the email to have included my purchase invoice. My second purchase 20 minutes later (prior to my setting up a log in) had included my 2nd Order number and information. I found that this email with the 2nd order info will NOT print correctly from my Yahoo email, using a Firefox Browser.
After I set up my login to Christmas Central, only my 1st order shows up in my account. My 2nd purchase that used IDENTICAL payment/shipment info, does not appear in my account.

Date of experience: January 27, 2024
New York
2 reviews
0 helpful votes
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Received the order - so sorry for the misunderstsnding
January 27, 2024
Updated review

So easy to shop this site. I received the order and had put it away with other decorations. So sorry for reporting it as not being received.

Your product and customer service is excellent.

Date of experience: January 27, 2024

So easy to shop this site
January 7, 2024
Previous review

So easy to shop this site.

Date of experience: January 7, 2024
Georgia
1 review
0 helpful votes
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Just what I was looking for
January 27, 2024

Easy to find items and great prices, and delivered on time.

Date of experience: January 27, 2024

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.