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Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.
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The shopping experience was extremely smooth and easy. The shipping took pretty long. In fact, when it arrived I had forgotten I ordered it. I was so excited to see it waiting on my doorstep regardless. Sadly, upon opening it to test, I was so sorely disappointed. Genuinely hurt my heart. The "Let It Snow" sign turned out to be styrofoam and worse than that, it came with a broken corner. Additionally, I thought the lantern itself was metal and glass, but it was plastic and fiberglass. The quality was not at all what I expected for the price. I'm so sad because from far, it does look cute. But much like a money - its expensive and good from far, but far from good.
I bought two for my nephew's birthday. He and his brother used twice in the pool. On day one the seam came apart where they sit, day two the same thing happened on the second. I am hoping the company will send a return label and credit my credit card. I plan on contacting the company.
I spoke with Henry in customer service. He was very knowledgeable and helped me. He offered to send me 2 new floaties or a credit. The kids love th floaties so I am going to try again. I give Henry a 5, but am waiting for the replacement to grade the quality of the items. Customer service is perfect..
This rainbow display looks awesome but doesn't stay straight at all that's the detail on this item that can be fixed for a better experience besides that everything is lovely
Some of the ornaments were damaged during shipping. After sending photos, Christmas Central sent replacements.
I purchased the spa cover and I was very disappointed in the quality. It felt like very light, weight, bubble wrap, and a light blue color. If it were easy to return, I would do that because it's of no use as a pool or spa cover.
I would have liked to see & hear the ballerina play before I bought it.
I would have liked to see & hear the ballerina play
I ordered light bulbs. When I opened the box, several of them were broken. There was no bubble wrap to protect them while they were shipped. I was very disappointed.
I've ordering these now to start my project. I've called and asked your office representative on 6/27/23 if I could get unpainted or starched 10" (254mm) balls. I've removed the paint on my first order down to the plastic and clearcoat for my needs.
My experience has been great. I have ordered product more than once.
Took numerous attempts to complete order after using pay pal initially
Package arrived quickly. Items were crushed and needed fixing.
The website is easy to navigate, and the selection is vast. I found everything I was looking for.
Fast and easy service! I absolutely LOVE my ornaments!
All was good except the delivery was delayed without notification; best to advise when ordering when a delay is likely and estimated date of arrival
Easy online ordering, fast shipping and everything i have order i have been pleased with
I love the red, white and blue lights which I strung in my sunroom. I have them on every night and they brighten up the night. Christmas Central was very prompt in sending them and kept me apprised on the delivery schedule.
Answer: Hi Sam, Christmas Central ships a million packages a year all over the country, and even around the world. We have been online for over 15 years and work with some of the largest companies in the country to deliver best-selling merchandise to our customers. We are officially celebrating shipping 15 million packages this year! Have a great day.
Answer: Hi Paula. Our hours are currently Monday - Sunday 8:15 am - 6:45 pm Eastern Time. Excludes Holidays 1-844-329-5677 or [email protected] If you need to refer back to hours and contact information, you can find it here. https://www.christmascentral.com/contact-us/
Answer: Hi Janice, I believe we spoke on Facebook as well. We are not experiencing any shipping issues. We did have some issues in November/December 2015 following a large snowstorm (7 feet of snow) that destroyed our warehouse, but since then we have completely rebuilt, plus added a new warehouse system that has eliminated many of the issues. Please feel free to talk with customer service via live chat on our website, email [email protected] or phone 1-844-726-8297.
Answer: Hi Marlene, we are located near Buffalo, NY. We ship out of Cheektowaga, nationwide and to Canada. Thank you for reaching out to us.
Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.

