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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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Florida
1 review
0 helpful votes
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A pictures worth a 1,000 words
August 6, 2023

The shopping experience was extremely smooth and easy. The shipping took pretty long. In fact, when it arrived I had forgotten I ordered it. I was so excited to see it waiting on my doorstep regardless. Sadly, upon opening it to test, I was so sorely disappointed. Genuinely hurt my heart. The "Let It Snow" sign turned out to be styrofoam and worse than that, it came with a broken corner. Additionally, I thought the lantern itself was metal and glass, but it was plastic and fiberglass. The quality was not at all what I expected for the price. I'm so sad because from far, it does look cute. But much like a money - its expensive and good from far, but far from good.

Date of experience: July 6, 2023
Illinois
1 review
0 helpful votes
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I bought two for my nephew's birthday. He and his brother used twice in the pool. On day one the seam came apart where they sit, day two the same thing happened on the second. I am hoping the company will send a return label and credit my credit card. I plan on contacting the company.
I spoke with Henry in customer service. He was very knowledgeable and helped me. He offered to send me 2 new floaties or a credit. The kids love th floaties so I am going to try again. I give Henry a 5, but am waiting for the replacement to grade the quality of the items. Customer service is perfect..

Christmas Central attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 6, 2023
Washington
1 review
0 helpful votes
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Beautiful Rainbow display
July 6, 2023

This rainbow display looks awesome but doesn't stay straight at all that's the detail on this item that can be fixed for a better experience besides that everything is lovely

Date of experience: July 6, 2023
Canada
1 review
0 helpful votes
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Order
July 6, 2023

Love the variety of product and some special thing for special person...

Date of experience: July 5, 2023
Colorado
1 review
0 helpful votes
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Great gnome
July 5, 2023

Got what I needed quickly. And it was a great product

Date of experience: July 5, 2023
Oregon
1 review
0 helpful votes
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Quick ship
July 4, 2023

Good prices, cute products, quick shipping.
I will shop again!

Date of experience: July 4, 2023
Alabama
1 review
0 helpful votes
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Broken Ornaments
July 2, 2023

Some of the ornaments were damaged during shipping. After sending photos, Christmas Central sent replacements.

Date of experience: July 2, 2023
California
1 review
0 helpful votes
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Poor quality spa/pool cover
August 1, 2023

I purchased the spa cover and I was very disappointed in the quality. It felt like very light, weight, bubble wrap, and a light blue color. If it were easy to return, I would do that because it's of no use as a pool or spa cover.

Date of experience: July 1, 2023
New York
1 review
0 helpful votes
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I would have liked to see & hear the ballerina play before I bought it.

Date of experience: July 1, 2023

I would have liked to see & hear the ballerina play
July 11, 2023
Previous review

I would have liked to see & hear the ballerina play

Date of experience: June 11, 2023
Minnesota
1 review
0 helpful votes
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Item was damaged
July 30, 2023

I ordered light bulbs. When I opened the box, several of them were broken. There was no bubble wrap to protect them while they were shipped. I was very disappointed.

Christmas Central attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 30, 2023
Michigan
1 review
0 helpful votes
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I've ordering these now to start my project. I've called and asked your office representative on 6/27/23 if I could get unpainted or starched 10" (254mm) balls. I've removed the paint on my first order down to the plastic and clearcoat for my needs.

Date of experience: June 28, 2023
California
2 reviews
0 helpful votes
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Good experience
June 28, 2023
Updated review

My experience has been great. I have ordered product more than once.

Date of experience: June 28, 2023

Took numerous attempts to complete order after using...
July 8, 2023
Previous review

Took numerous attempts to complete order after using pay pal initially

Date of experience: June 8, 2023
Illinois
1 review
0 helpful votes
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Not what I expected
June 28, 2023

Package arrived quickly. Items were crushed and needed fixing.

Date of experience: June 28, 2023
Colorado
1 review
0 helpful votes
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Easy process
June 28, 2023

The website is easy to navigate, and the selection is vast. I found everything I was looking for.

Date of experience: June 28, 2023
California
1 review
0 helpful votes
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Just what I was looking for!
June 28, 2023

Fast and easy service! I absolutely LOVE my ornaments!

Date of experience: June 27, 2023
Nebraska
1 review
0 helpful votes
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Delayed Delivery
June 27, 2023

All was good except the delivery was delayed without notification; best to advise when ordering when a delay is likely and estimated date of arrival

Date of experience: June 27, 2023
Tennessee
1 review
0 helpful votes
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Shop
June 26, 2023

Trouble loading cart once completed my shopping. Otherwise great!

Date of experience: June 25, 2023
Ohio
1 review
0 helpful votes
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Great site
June 22, 2023

Easy online ordering, fast shipping and everything i have order i have been pleased with

Date of experience: June 21, 2023
Washington
1 review
0 helpful votes
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Bubble lights
July 21, 2023

Vintage bubble lights arrived well packaged and intact.

Christmas Central attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 20, 2023
Michigan
1 review
0 helpful votes
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Red, white and blue ligjts
June 20, 2023

I love the red, white and blue lights which I strung in my sunroom. I have them on every night and they brighten up the night. Christmas Central was very prompt in sending them and kept me apprised on the delivery schedule.

Date of experience: June 20, 2023

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.