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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Didn't receive a confirmation of payment. I didn't know when my merchandise was coming. Took beyond a month to arrive.
From placing my order to receiving it customer service first class and the quality of the dresses I ordered are outstsndi g
This isn't my first time shopping with chic. I definitely can say most of the clothes I have received are just as pictured! Some of the skirts and shirts seem to run small so I would recommend going size up when ordering. Overall I am satisfied with my purchase and Would order again
Styles are very fashionable and chic the person loved it father perfectly
The picture look better they not bad but not excited about it
Very good fast and love the coupon and points
Just disappointed when it was delivered it looked gorgeous on the website but in real it looks cheap
Good. The response was accurate and efficient. Quality was ok
Nice and easy experience. From ordering to delivery. Wrapping is lovely and fast delivery.
Quick and easy to order delivery in good time and goods nicely packaged
I have bought a few lingerie from Chic Me and the quality is cheap for the price. The items I bought is worth more than half of what I paid for. I am better off paying double in the mall and getting better quality. Look at below pic. It's so cheap that it already had a hole where the fur is located at. My fingers fit in there. Don't buy from Chic Me. The other items are as cheap as these. I will Never buy again from Chic Me.
Easy navigation through out the site, definitely come back and shop for other item
The dress is too short and small and I had ordered it for my birthday on May 2 and didn't get it on time
I thought the dress wasn't going to make it in time for my photoshoot but it made it in time and I was satisfied with the dress overalls and it fits very well and I love the material
The items I ordered were for me to on holiday. Items received while I was on holiday. Had to purchase other items to take on holiday instead.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

