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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Not satisfied at all I don't think I'll be shopping there anytime soon
The dress arrived ripped because of the delivery guy
It is always a great experience. Always good. Merchandise is true to size.
I have ordered from here several times always pleased
I love this website. It always has some beautiful clothing.
Bought 3 dresses and was happy with 2, the 3rd one the material was cheap and the colours weren't like the pic
Was Okay. Would like to see the back of the dresses. Tracking if product was great.
Would like to see the back of the dresses
No issues, product arrived as described, took several weeks but at least I got what I paid for. No complaints here!
Was nice. First time buying so ordered one dress through instagram. Didnt think it would come to be fair. Was totally surprised. It came within 2 weeks, very good quality etc.
Top didn't look like the picture poor quality very slow delivery and wasn't worth the wait
Order my size a XL and it fit like a medium. I like the product...
Delivery took longer than expected, roughly 2/3 weeks and the dress was damaged when it arrived. In the end I had to buy a dress from asos in a rush.
It's my second order with Chic Me
The products proposes are different as you can see everywhere
Décontracted but chic
Top small and not the color I expected. Need to return.
Waited very long wasn't happy with quality of the dress cause it's not breathable and it's transparent so you need to wear it with bra which also kinda impossible because of the cut of the dress
Easy to navigate with a great choice of beautiful clothes
Good, will return some for larger sizes, hoping it goes as smothly as when i ordered
Order took much too long to come. Both of my trips were over but still wanted the items. Love the eyelet tops but the sizing is not good.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

