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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Colour fab. Material very very flimsy and sizing bad.
True to size, good quality, nice selection, fast delivery, great customer service too!
My overall shipment was nice and true to fit! The shipping process was ridiculous, it took over a moth to get my purchase!
Love the outfits. All of the outfits has great quality. I received lots of compliments. I've told everyone I knew about the great quality of these outfits from Chic Me. I will be ordering more soon.
Très laid mal confectionné Trop grand et très différent de la photo
I was Spectable about ordering through you all but I just absolutely loved every single item I received and I definitely will be ordering a lot more I am so excited that I have found you all thank you so much everything was perfect perfect fit perfect color just the way you all show it absolutely one happy customer
Quick and amazing love color very comfortable nice
Easy, but wish you had a warehouse in the United States so we don't have to wait so long. Shouldn't have to wait a mointh for an order to arrive.
I wish my item was coming from here in the U.S.
Great price, packaged nice, and true to size looks great with jeans
Lovely clothes hope they fit and they did I'm a size 16 so got large in everything and no problem took a while to come so put the order in early yet when they did could fault them
All items were way too small despite, me ordering up. And it took well over a month for delivery
It is soft and fits really well. I received the package rather quick.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

