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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I'd like to return and don't know how. I tried contacting them and no ine for back to me.
Be great if deliveries were quicker. Otherwise great selection of dresses
My experience it just take to long to get your order
Loved the dress. Just it took longer than I expected for it to arrive.
I have ordered many things online but the quality of chic is superb
Easy to follow instructions
Happy with both items and delivery
The size does not correspond to the measurements given on the internet
My order arrived very quickly than I had hoped and prices are very affordable and reasonable
Quick delivery and nicely packed, every item in stock. Well made
Amazing, clothes are great quality, wash lovely. Have told family and friends. Would always choose Chicme
The first time I tried it on, the right side strap unravelled. Tried to restart it but it didn't work.
Stoll waiting for previously ordered dresses but nice stuff.
So many compliments
Buy one size larger as it is normally smaller than usual
If it is manufactured in China they usually make clothes smaller than usual and American women are not petite. Buy one size larger I. E. if you are a large purchase the XL
Good products and good prices and deliver is good as well
Rubbish service you can't speak to anyone I have sent these responses you you that many times I want my money back but it won't let me return in your system so not happ as this jump suit is so poor quality
Très bon rapport qualité prix, la robe était un peu grande à l'arrivée (taille S), mais après quelques retouches Cetait parfait.
La couleur et la matière de la robe sont fidèles à la photo, pas de mauvaise surprise.
This product took almost a month to receive for my vacation and I was not advised that while awaiting for shipment
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

