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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Pas satisfaisante
La robe n a pa résultats attendu
Bought lots of different items, overall happy, even though not all of it looks like the pictures.
Rather not keep on restating myself. Read my 3 dresses for all the details.
Easy to order - arrived on time - perfect fit and length - wore for wedding in Italy - kept cool.
Will order from you again in the future.
I placed an order on July 4th. I have not received my order but money has been taken out of my account. Also, there is no way for me to track my package. It is stuck on just left warehouse or something. But STILL overseas. I'm regretting this purchase because the other two companies I ordered from came the next few days or within a week. My vacation is over and I still don't have my order. I ordered there first.
"Peacock Feather Print Double Band Stiletto Heels" are very bad and they do not fit the foot and are all soft
I received my items pretty quickly. The quality is good and what I received actually looked like what I ordered. I would definitely order from them again!
I ordered two dresses from here and both were not the right material and not the best sizing for a curvy girl. When asked for a refund I was told to keep the dresses and was refunded £3-£4 for each dress when I paid over £20 for them. Not for me just read the reviews before you order.
Var för stort alltihopa så skickade tillbaka allt med riktigt dyr frakt
XL is not a size 14
XL is an extremely small size so I passed them on to one of my grand daughters who is 12!
Good quick shipping and nice clothes blah blah blah
Was ok. 2 out of 6 was not wearable due to size running small
Overall experience good just bit disappointed in the quality of the dress the colours where so not like the picture on the site
I ordered the item. Tried to immediately cancel because shipping was too long. They wouldn't let me. Received item a week too late and it was very small. Not true to size.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

