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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Totally enjoyable shopping.
Chicane fell into my lap - by accident whilst visiting a book sure. Who wants books when tuu can buy kivektmy clothes?
I purchased a ruffle blouse, it was really poor quality and didn't fit properly. I asked if I could return it for a refund. They eventually agreed after loads of requests. I paid £21 for it but only got £12 refunded. I asked for an explanation and was told that they don't refund the shipping costs from them sending the item out to me and me sending it back to them. What a waste of money that was and the article was cheap and nasty too. Don't use this company, they are awful to deal with. Horrible clothes and really bad after sales support.
This was going to be the last time I ordered any clothing online. Quick delivery beautiful products. You will be getting more of my money
Everything was to small. Just was disappointed. Bottoms didn't come all the way up and pants should have been touching the floor they were capris and the bottoms wasn't all the way on.
Quick delivery,
Easy return,
Refund takes too long...
Delivery didn't take to long. Good colour nice fit washes up well will order from this sit again.
Nice dress but far to small, Not good sizing, sent it back, no response received or money back
Ein Produkt wurde bis dato nicht geliefert. Wartezeit war etwas lang.
In short, the dress was too small so i asked firstly asked for a returns label to which i was offered a discount of 5% which i refused. This went on for severel emails and even though i was willing to return the item this did not seem to be the normal way of doing bussiness.
Overall the delivery took too long, and the quality of the finishing touches of the outfits is not good. The fitting is okay but if you just want a one time party outfit it's okay.
Look cute but not for me I will not order again I cannot wear polyester sweet to much
Desde que empecé a ver la ropa, estaba fascinada, tienen ropa hermosa, las formas de pago son accesibles y lo que tardo la paqueteria es lo de siempre, pero si me llegó mi paquete.
Too big, and they wouldn't accept a return. It took me a long time to figure out how to return them. Then, they said I couldn't return them.
Délai de livraison un peu long, J'avais presque oublié cette commande
Very good experience with wording and shipping time
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

