Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Shipping was quick and the variety of options was good
Clothes were not all true to size. The shirt I ordered was sewn incorrectly so I couldn't wear it.
Yes i received my order. Respect of the delivery time.
Will let you know when I will receive my order.
After placing an order I was receiving notifications about every stage of the despatch process and delivery. I have received my order very quickly.
Overall I was pleased with the dress and material, It was a very elegant dress that looked perfect for my event. I did have to get it altered at the top but it worked out great in the end.
Great experience and prices! Shipped quickly and the dress was beautiful!
Was easy to order the dress was how they were described and worth the money
Very good experience with my 1st time buying. No hassles or issues. Very good with checking in to see if I received my merchandise.
Material of both dresses is cheap, one out of the two dresses badly cut & neither totally look like the website pics. Delivery took nearly a month & once received, wish I had just cancelled the order, as I know I'll never wear either of them & return costs are nearly more than the dresses cost in the first place... lesson learnt! I'll never order from this site again.
Two of the items were sewn completely wrong I couldn't even wear them (one shirt was sewn inside out, maxi dress was sewn sideways). The return process was extremely complicated. I shouldn't have to pay to return items that are defective.
Love Chic Me dresses! Shipping is as promised with good customer service.
Arrived quicker than expected, good packaging and dress as in image
Not pleased with the quality of product. Material and size doesn't reflect on advert
Will definitely shop again with Chicme…. My order was delivered very quickly and my top was lovely ( just as advertised) it also fit perfectly
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

