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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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I ordered2 dresses and they was to small I asked for slip to return and never sent me one I wanted to return for my money back im stuck with the dresses
Took quite some time to receive order, somethings never came
The dress was so small fitting couldn't get it on and I ordered a 14 my daughter who is a size 6-8 it fit her
Disappointed, nothing fit true to canadian sizes, returned ALL. I like clothes; however, all items except one way too small across the bust, other item, the yellow dress way too big.
First time used this company…. Ordering was easy and was kept updated on delivery status.
First time used this company…. Ordering was easy.
Not to happy with these last item I purchases. The items look they were made for a child
Everything arrived to late shipment took very. Long. The bra was damaged beyond fixing. Do not buy it however dresslook exactly like the picture
Love it the dress is of great quality and fit to size I felt amazing on the day
Your products are cheap, and I really resent this survey, because it is entirely too long.
Le temps de livraison est long, le système de retour n'est guère pratique.
Les tissus ne sont pas agréables.
The pants looked just as advertised. They fit too big. I recommend customers order one size larger than they normally wear. I gave mine away.
Received items in a timely manner and they were as expected.
Tracking device was great and gives you an estimated time when you order. Order was received within the time frame.
Very nice clothes eagerly awaiting delivery little disappointed with fit some clothes are on the small
Very nice clothes eagerly awaiting delivery
So many cute choices for all shapes and sizes. Everything came packaged really well. Clothes do not seem to be made cheap. I will be buying more.
Will never buy from you again, your quality control needs looking at and your returns policy, is false wasted alotvof money with you and nothing but tat given, will not be recommending you to anyone, apart from stay away
The pricing is good, the variety is great, and the payment options are truly convenient & easy.
They do not provide clear instructions to return item. Had to send more than one email.
I ordered these dresses on June 19,2022 and received them on July 19,2022, the delivery time is really far too long, I didn't have the dresses to go on vacation on July 10 and it's a shame.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

