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Chicme

chicme.com
casual, lounge, swimwear womenAge 19-25, 26-45
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From the business

Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.


chicme.com
China
Founded in 2015
Clothing item from ChicmeFashion apparel by ChicmeMerchandise from Chicme clothing lineChicme fashion product

Business Highlights

General

Year Founded: 2015
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $69

Returns

Return Policy: not free
Return Instructions: returned items must be in their unused condition with the original packing
Return Cost: shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, swimwear
Body Fit: regular
Available Sizes: Women's (S, M, L, XL, 2XL)

Customer Service

Support Channels: email, chat
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay, Apple Pay, Cash App
Buy Now Pay Later: Klarna, Zip Pay, Afterpay

Membership Programs

Rewards Program: TopCashback

How would you rate Chicme?
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Chicme Reviews Summary

Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.

This summary is generated by AI, based on text from customer reviews

value
5,785
quality
44,290
This company responds to reviews on average within 18 days

Instant Feedback

238,344 reviews

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Perfect
July 27, 2022

Every item I have ordered has been perfect and great quality lovely colours and very reasonably priced I'm so happy with all of my purchases

Date of experience: July 27, 2022
California
1 review
0 helpful votes
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Wrong size
August 26, 2022

I purchased two items which were the same size as started on the size chart. One dress fit, but the other didn't. Trying to return this item started a negotiation conversation with ChicMe offering percentage options rather than sending the item back. Eventually after numerous emails, with me stating that returns should be accepted as you don't have the option of trying on different sizes to make sure the style of dress fits, I had to return the product to the USA at my cost which was more than the item. I will never order from this site again

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Germany
1 review
0 helpful votes
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Schlechter Kundenservice
August 26, 2022

Man erhält keine Antwort wenn es um Retouren geht!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Texas
1 review
0 helpful votes
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Tops run big
August 26, 2022

The top I ordered was a Small, but was way to big for me. The material was see-through, so I would have had to wear something underneath it if I was able to wear it.

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
Florida
1 review
0 helpful votes
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Paula
July 27, 2022

Easy ordering experience & fast delivery. The product came as it appeared in the pictures & that's a BIG PLUS for me!

Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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Happy with service
July 27, 2022

Very good service thanks really pleased with the dress and isaw it on internet and really liked it thankyou

Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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You order stuff that looks great online. It arrived and it's cheap material and far too long. You try to return like they say you can. You get several messages back to try to persuade you not to return £5 off next order and keep the items, 20% off next order if you keep the items. You finally get the go ahead to return the items and receive a partial refund where they've deducted quite a bit for postage. Stick to Shein!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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Ruffled dress
July 27, 2022

Delivery good dress really nice
I can't wait to wear it

Date of experience: July 27, 2022
TT
2 reviews
0 helpful votes
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Fast and efficient
July 27, 2022
Updated review

It was very easy. Navigating through the pages. All items were accurately described on the site.

Date of experience: July 27, 2022

Second try at purchasing an item was easier
June 22, 2022
Previous review

Second try at purchasing an item was easier.

Date of experience: June 22, 2022
GB
1 review
0 helpful votes
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Great service
July 27, 2022

Loved the blouse it arrived quickly
Positive experience overall

Date of experience: July 27, 2022
Maryland
2 reviews
0 helpful votes
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It was goid
July 27, 2022

Pretty easy. The process was easy from start to end

Date of experience: July 27, 2022
TC
1 review
0 helpful votes
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Satisfactory
July 27, 2022
Updated review

Effortless... very informative, only issue it took 3 weeks to reach to me

Date of experience: July 27, 2022

Effortless...
June 21, 2022
Previous review

Effortless... very informative

Date of experience: June 21, 2022
South Carolina
1 review
1 helpful vote
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Good shopping experience
July 27, 2022

Bought four items and was happy with three of them. The fourth one the fabric was a little more see-through than I like and the fit ran small. I'm going to return it I found out I had to pay for the return shipping and that is OK. In the alternative, they offered to let me keep the item and give me 10% off. Obviously that does not work with a $25 item that doesn't fit

Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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Very good
July 27, 2022

Good value for money will buy from you again just not trousers

Date of experience: July 27, 2022
Brazil
1 review
0 helpful votes
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Qualidade muito inferior ao esperado
August 26, 2022

Os produtos não são exatamente como demonstra a foto e a qualidade me decepcionou!

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
New York
1 review
0 helpful votes
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Good. Will purchase again
July 27, 2022

Good. Did not expect to receive order on time. And certainly didn't expect quality to be decent.

Date of experience: July 27, 2022
Switzerland
1 review
0 helpful votes
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Sizes
August 26, 2022

Sizes are not that obvious from one article to another one. Would like to return an article but there are no documents to organise my return:-(

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022
France
1 review
0 helpful votes
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Parfait
July 27, 2022

Rapide, parfait et trés beau produit pour le modeste prix

Date of experience: July 27, 2022
Washington
1 review
0 helpful votes
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Romper
August 26, 2022
Updated review

Postage takes forever to come pictures always look lovely when products arrive the fabric is poor

Chicme attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 27, 2022

Very easy to use
June 21, 2022
Previous review

Very easy to use

Date of experience: June 21, 2022
GB
1 review
0 helpful votes
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Very good service.
July 27, 2022

As above the 1st time I us u they was no tracking but every other time there has been. Will continue to use chic me.

Date of experience: July 27, 2022