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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Not favorable! One of the orders was not good. The material was very bad and got damaged as soon as the iron touch it. The material looked like plastic when it got stuck to the iron.
Sizes are great... but dresses are not great quality as the pics show. Too pricey for what they are.
Todo viene en perfecto estado y son artículos excelentes. Cálidas precio
I have unsuccessfully tried to get a refund so I'm now issuing a bank chargeback. The quality of this dress is awful. The company delayed responses in terms of me seeking a refund to the point that they then said that I was out of returns time. Would recommend not ordering anything. EVER. They are a disgrace
The quality of both the dress & trousers that I ordered were worse than poor. To be honest, they are suitable for the dustbin!
The returns process is difficult & you have to pay.
I definitely won't be shopping here again!
Bad quality, very disappointing. The products are not like the ones on the photos. Will not be buying again.
I got fed up waiting for the goods to arrive took 4 weeks
Lots of choices for all shapes & sizes. Have bought a few dresses now & have been very happy with all of them.
I felt the item I received was just as pictured I was nervous because I was not sure it was going to look as good as it did and I was very very happy especially with packaging and customer service
Description of sizing is off, jacket I ordered runs small.
Bought the dress for an event, the night of while getting dressed discovered the stitching was not done well and had to use a safety pin.
I already sent an email expressing my dissatisfaction with the way your return policy works considering we spent good amount of money and waited over 23 days to receive product.
The order takes time to get to you as it's coming from overseas
Seems easy enough, I will add a better summation when I receive my items
It was a wonderful experience and I would order from here again
It just more time to get to me. We had a reunion on July 16th and I was hoping that my items would get to me before. They eventually came a few days later. But all in all, I like the items that I received. Everything fit. I will be eventually ordering more from your company. Thank you
I feel the quality is poor I'm a size 6-8 so ordered small a iteam was very bigore a 12-14 look and ferl very cheap due to how long it takes to arrive it would of cost me to return and wait 4 a refund
Besides the slow delivery, product is worth it! All were close to the pictures on line
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

