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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
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Ordering was good took a bite to get her and cloth were not to size
Horrific, poor quality and size is totally wrong, all in all I would never order again from ChicMe, I resent having to pay for this order
The bra cups were in a strange shape from shipping and I can't get them to be normal.
Not bad. Some products must have a better quality.
The pictures not always confirm the real tussues. You must review your qualitty.
Love looks and quality inventory and prices and clothing fits good
Found a similar dress which I had been searching for. It was a finer fabric.
Found a similar dress which I had been searching for.
Good price it took to wait too long to get here I didn't like the color I gave it away to a friend.
Excellent style and design. I had a great experience from delivery to dress fit.
To long to be delivered I really wanted to wear it for an event
Looked very nice in the pictures but cheap looking and see through, nothing like what was advertised!
The shoes came quickly and fit me well. Thank you for a seamless transition from your adv to my door.
Never a problem with the products! Always what I want!
The only "bad" review is that it was a bit shorter than I thought, but other than that I WILL be shopping here again!
Jestem zadowolona z zakupów. Produkty są super w przystępnych cenach i dobrej jakości. Polecam!
Love all of the options super cute reasonable pricing
Great choice of clothing at affordable prices excellent customer service
I am a size 8 and the xl I purchased was even too small. Also the quality was awful, did not appear as advertised. Second dress I've gotten from this site, same thing, will never order from them again
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

